CDS Home Services

We sincerely apologize for your experience, and we take full responsibility. Your frustration is completely understandable, and we truly regret that things haven’t gone as smoothly as they should have. Regarding the inspection, I do want to clarify that once your work was completed, we promptly contacted the County to request scheduling. Unfortunately, their availability and response times are beyond our control, and we’re required to wait until they confirm a date. That said, this is not the level of service we strive to provide. I personally reviewed our call and email records and did not find any missed or unanswered messages from you. If you've tried reaching us through another method, please let us know so we can address it immediately and ensure nothing is being overlooked.

We're sorry to hear that your experience hasn't met expectations, and we truly understand your frustration with the timeline. Whenever underground work is involved, the inspection process can take longer than usual. Unfortunately, we’re not permitted to backfill any open trenches until the inspector has reviewed and approved the work. This is to ensure everything meets code and is safe for final completion.