CEENWE is the global lighting retail platform under CEENLI Group., CEENWE is located in the famous lighting capital city, Guzhen of Zhongshan City. It has been engaged in designing, manufacturing and selling indoor decorative lightings since 2011. We have a wide range of products, such as chandeliers, ceiling lights and wall sconces. We supply to individual buyers as well as project developers like interior design studio, contractor, construction and real esate companies. We always put high quality and reliability in the first places. Our aim is to make every customer satisfied with the purchasing from CEENWE.
I waited weeks for my pendant light to arrive. When it finally got here, it didn't work. They asked me to make a video to "prove it." I did. They offered to send me a new socket. I got the new socket (more weeks) and it required extensive assembly (I had to hire someone to put it together). It still didn't work. They asked for another video to"prove it." I refused and asked for a refund. They offered to send me another crappy lamp. I do not want another crappy lamp. They refuse to give me a refund
I purchased Jasmin chandelier from Ceenwe, I already had one in a hallway and decided to get a matching one for the dinning room. The video they sent me was sort of ok from a distance, but when received the chandelier I noticed it is very cheap and plastic looking, certainly does not worth the money. And frankly next to the one I already had in hallway it looks like a joke. Regrets..
It is junk. Came with broken and missing parts. Looked nothing like the picture.
I paid 1000. Per fixture for a custom light. They agreed to refund 70%, which is ok but I have 100% defective light.
Took 3 months to receive a piece of subpar and flimsy junk that I now have to replace.
The chandelier took 30days to arrive. It looks just like the pictures. I’m not sure if it works because, I haven’t connected it yet. I’m so excited glad this is a real company I live in Southern California and I’m installing in living room with 16’ ceiling. Pedals come wrapped secure they are glass.
Your range of products is excellent and we found your site easy to negotiate.Product prices are reasonable but the free delivery is fantastic. Thank you for you great service and correspondence.
I was surprised when the lights arrived in such a small, neatly packed box—I wasn’t sure how it could fit two lampshades! But once opened, I found everything needed for easy assembly. The lamps far exceeded my expectations in both design and quality. They’re now in the guest room, and they look stunning. The added USB port on the back is a thoughtful touch. This pair of lamps offers incredible value for the price!
Our pendant light exceeded all expectations—it’s absolutely stunning! Mandy was incredibly helpful throughout the process, making sure the color matched my vision perfectly. The attention to detail and commitment to customer satisfaction truly stood out.The customer service experience was fantastic. Despite the time difference, they always responded promptly and made the entire process smooth and enjoyable. I wouldn’t hesitate to recommend Ceenwe and am excited to collaborate with them again in the future!
