Most reviewers were unhappy with their experience overall. Customers frequently complained that the delivered products consisted of thin polyester materials with flat printed designs instead of the thick, heavy knitted garments shown on the website. Many buyers expressed deep frustration regarding inaccurate descriptions, stating that the received goods looked entirely different from promotional images and failed to match expectations.
Some reviewers were happy with the attractive website layout, finding it visually appealing and simple to browse through numerous options. Consumers also appreciated the detailed sizing charts provided alongside the gorgeous product pictures to assist all shoppers with selecting correct measurements.
Bought what I thought was woven wool clothing with viking designs,instead its polyester with prints on them a total scam,if this came from China through the United States tell that fat whinnie the pooh that we as consumers have rights,break off anymore deals with China there an insult to the true viking ways.
Blatant advertising…YouTube videos show luxurious hoodies.. Ordered one should’ve known better. It was a total piece of crap ordered. XL came with an excel tag would barely fit a six-year-old nowhere near what was advertised went through Paypal for return denied me. Do not buy anything from charmfay.. Pretty well pissed at Paypal too..!!
This site is a total scam. They send out fake viking screen printed garbage. Nothing like what is advertised all AI junk. I learned the hard way and I won't make the same mistake twice. There are so many companies popping up on Tick Tock YouTube with ads that make it easy to buy but no real company to track down when you have a problem. Plus they're sending things that are not even worth the postage to mail them. PayPal should take some accountability for allowing scammer sites like this to accept payments. Cannot reach these companies and it's difficult to get your money back unless you use a good credit card like an American Express.
Dear Charmfay Customer Service,
I am contacting you regarding my recent order, which does not correspond to the product description or images displayed on your website. The item received is significantly different from what was advertised, and therefore does not meet the expected quality or features promoted at the time of purchase.
I hereby request a full refund of the amount paid. I am available to return the product in its original condition as required.
If I do not receive a response or resolution to this request within seven (7) days, I will have no choice but to take further action, including filing a fraud complaint with the appropriate authorities.
Please confirm receipt of this message and provide instructions for the refund process as soon as possible.
Thank you for your prompt attention to this matter.
Order No. ST00041593
Placed on Nov 19,2025
This is absolutely the Worst, worst clothing product I have ever purchased through the internet! False advertisement. None of the clothing resembles the pictures this company posts on line. Cheap thin polyestwr-type material (Not sweater-like)! Once you receive your cheap Dollar Store clothing .... good luck getting a refund! They avoid your emails like the plague. They first offer you a refund of half the refund and propose the idea that they will allow you to keep all the merchandise if you agree to only half of a refund. Here's the part where it gets tricky. They do not send you a return label. You must invest in the cost to ship this package back to them, in China! A 2.4 lb. Package will cost you $49.00!!! But even if you go that route, the company begins ghosting you. This company needs to have their doors shut down and they all need to be locked up! The phone number they provided to you is no good. You only have one email form of contact. Run far away. Their clothing is cheap and not even close to the pictures they post on line. Find a more reputable company to do business with. Learn from all of our mistakes. 🙏
Many of your photos only have a single angle from front or back available. Photos from multiple sides can help with choosing the product correctly. I would also recommend linking top/bottom that got together so people can by both easily.
I like the sizing on the chart, and also advice on purchasing the correct size. Easy to process now waiting my items. Kind regards katrina Anna Cushnahan.
Scam scam scam 100% i was cautious at first saw alot of stuff i wanted but decied to order just 1 sweater with a prepaid card. Keep in mind i was expecting a huge drop in quality from the photos and yet i was still shocked my jae hit the floor when i saw what i ordered ive gotten better deals on sites like wish or temu for 3 dollars but i spent 50$ on this paper thin printed on design sweater i usually wouldnt go through the trouble of getting my money back and just take the loss but i refuse to let them get away with this so ill be following thru with this!!!
The items I received WERE NOT as advertised! The quality is cheap polyester rubbish.
They (Chinese) have taken the money and ran! The mailbox is full.
We need to find and expose these scamsters. I have photos and videos of everything.
Another sister vompany of theirs is called COMSTYLISH! Beware!
This shitshow needs to be stopped!
The product is absolutely garbage and a complete misrepresentation of the picture on the website. Then they offer you a refund but “need all your account information” even though the payment was through paypal, as soon as paypal is notified the need for extra account info disappears and the refund is sent! DO NOT DEAL WITH!!!
Lairs false advertising this is cheap…I wish I could post pictures
Lairs false advertising this is cheap ugly clothes that look nothing like the pictures terrible now I got to return this.
it's a photo stamped on sweats terrible really looks bad
Well presented pictures of products. Clear pricing guide. Nuff said! This was before I received the item. Fingers crossed my item wouldn't be as bad as what other people have said about their items!? More to follow.
Absolute Con!
Clothes bear absolutely no resemblance to pictures or descriptions. I bought what was described as a "Classy Gradient Purple Lavender And Floral Embroidered Linen Maxi Dress" which in the picture looked like a delicate, almost muslin fabric. It turned out to be a polyester, A line, fabric with a printed floral pattern on it. ABSOLUTELY DISGUSTING!