CIBORTV® | ITALIAN TELEVISION NETWORK 回复2025-01-25
Good morning Gabriela, we are sorry to receive a such negative review not in line with our excellent trust score after many years of service.
Our customer service has replied promptly to all your emails,
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2025-01-01
Good afternoon Rachel,
we are really sorry and surprised to receive this review, not only it is not in line with our excellent Trust score but we find no confirmation in the details you provided.
We offer customer service by email 24/7 and reply to all emails in a timely manner, our phone number is certainly not associated with what is mentioned in your review.
Your return was received and and email was promptly sent you.
T
TizianoCH · 写过 6 条评价 · 体验于 2024-12-01 ·
★★★★★
Cibor TV 非常有帮助
Cibor TV 非常乐于助人,响应速度快,工作人员非常温柔。
我非常感谢他们的定制服务。谢谢西博尔!
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-12-07
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-11-11
Hello Giuseppe, Both activation codes have been sent by email at the time of the order and later used to activate the box.
We hope this negative review will be rectified.
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-11-03
Good afternoon Gianfranco, we are surprised to receive this negative review since you are currently in contact with our customer service by email.
The phone number you listed is not our phone number.
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-10-27
Good morning Nick, we are sorry to receive your negative feedback after many years of service.
This feedback is certainly not in line with our great Trust Score.
Your box is no longer covered by our 12 months warranty, despite this fact we offered a considerable discount on the purchase of a new one.
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-10-09
Thank you Rocco, your feedback is very important for us!
a
alessandra英国 · 写过 4 条评价 · 已认证 · 体验于 2024-08-20 ·
★★★★★
良好的客户服务,从来没有任何…
良好的客户服务,我的 Cibort 从未出现过任何问题,很棒的体验。
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-09-04
Thank you Alessandra, your feedback is very important !
A
Antonio R De Palma加拿大 · 写过 1 条评价 · 已认证 · 体验于 2024-08-18 ·
★★★★★
更新很容易
更新很容易。 改进了选择程序的指南。
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-09-02
THANK YOU ANTONIO!
J
Joseph美国 · 写过 3 条评价 · 已认证 · 体验于 2024-07-19 ·
★★★★★
非 trovo Mediaset 新闻
ci sono molti canali e giornale radio, pero non trovo Mediaset 新闻
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-08-14
Buongiorno Joseph, ci dispiace non ricevere una recensione positiva ed in linea con il nostro eccellente TrustScore.
Il servizio clienti è a disposizione 24/7 scrivendoci a [email protected]
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-08-07
Good morning Daniel, we are sorry to receive a review not in line with our excellent Trust Score.
We have asked our customer service team to reach out.
Coupons apply always to new purchases or renewals.
a
antonino cane美国 · 写过 1 条评价 · 体验于 2024-08-04 ·
★★★★★
我有一个盒子,我需要更新代码……
我有一个盒子,我需要更新代码,您会发送更新通知吗?谢谢
CIBORTV® | ITALIAN TELEVISION NETWORK 回复2024-08-05
Hello Antonino!
One week prior to expiration you will receive an email and a message will pop up on TV.
To renew please visit www.cibortv.com in the renewal section and choose the renewal plan you prefer, you will receive a new activation code.
Once your current plan will expire a new activation code will be requested, please use the one received with the renewal!