CIBORTV® | ITALIAN TELEVISION NETWORK (cibortv.com) has a 3.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Rose Giamei美国 · 4 reviews · Experienced 2026-05-20 ·
★★★★★
I am unable to buy a one month renewal
I am unable to buy a one month renewal. I have been emailing customer service and I even sent them screen shots to show them I am unable to buy. They keep telling me to select 30 days like i don't know that. IT DOES NOT WORK!! If you want to purchase a one year renewal no problem. That is the only way that you can get the code you need. I am really unhappy because I feel like unless you want to sign up for a year, you are out of luck.
June 14 UPDATE. Went onto website to try again and it still doesn’t work. Again they don’t care.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-06-14
Good morning Rose,
It is always possible to renew for 1 month. Just select RENEWAL 30 DAYS, we remain available to assist at [email protected]
I renew because its really the only way to keep connected with my homeland other than the internet! the streaming is awful...watching any given program the buffering occurs on average every few minutes...connecting to wifi is ridiculous always getting authentication problem! they try t o tell me its my internet,,,but im running a 500/500 speed verified i have even connected darn box directly to internet equipment! the service sucks but we have no choices!
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-05-19
Good morning Rosanna, we are sorry to receive a negative review without assisting first. While we may assure what described doesn’t match the regular functioning of the box our customer service remains available to assist, please email us at [email protected]
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burt美国 · 1 review · Experienced 2026-05-07 ·
★★★★★
why i can't buy only 0ne month allways…
why i can't buy only 0ne month allways sent me to 12 months promo web site it's wrong
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-05-07
Niccolò De Marco西班牙 · 1 review · Experienced 2026-01-05 ·
★★★★★
Love CIBORTV
Love CIBORTV, so many channels to choose and enjoy.
Customer service is very helpful and quality is awesome
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-04-15
Thank you for your very important feedback!
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Tony Vakka Avh英国 · 6 reviews · Experienced 2026-03-24 ·
★★★★★
Great service
Great service! It keeps me linked with my born Country. I couldn’t make it without it anymore. Thank you.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-03-24
Thank you! Your feedback is very important!!
M
Martino美国 · 1 review · Experienced 2026-03-20 ·
★★★★★
Try and reactivate my box
Try and reactivate my box. I'm having so much problems can get nobody online. I email get no respond. The service it's not working. They should have a phone number where you could talk to a life person to activate one box. Does you change the way they do business
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-03-22
Good morning Martino, activation codes are sent by email at the time of the order, please check.
We remain available to assist, please email us at [email protected]
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Troy美国 · 1 review · Experienced 2026-03-20 ·
★★★★★
It's a seamless process of watching…
It's a seamless process of watching Italian tv shows and channels in America with really great customer support to boot. I don't know if I can appreciate this service enough,if only we'd had this 30 years ago I would be fluent enough to make jokes like an actual Italian.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-03-22
Thank you Troy!
Your feedback is very important.
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raymond ambrosini美国 · 5 reviews · Experienced 2026-03-15 ·
★★★★★
Ongoing performance issues with my…
Ongoing performance issues with my CiborTV device. The box continues to freeze, and drop connection despite a stable network and standard troubleshooting. At this point, the service is not functioning as advertised.
I need a clear update on the status of my support request. Please confirm the next steps for resolving the hardware and service issues, Ive already spent 89.00 under your suggestion for a new box.
UPDATE: Cibor Response-Good afternoon Raymond, our team will reach out to check the issue.
My response: No you wont this has been going on for months now and multiple no-call backs. If anyone is thinking about using this "service" you're in for a disappointing shock.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-03-18
Good afternoon Raymond, our team will reach out to check the issue
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NICOLINO DI IORIO美国 · 1 review · Experienced 2026-02-03 ·
★★★★★
I truly appreciate the CiborTV program
I truly appreciate the CiborTV program. It’s not just a service for me — it’s a connection to our Italian heritage, and I’m genuinely proud of the way they continue to promote the Italian culture here in the US through CiborTV. It means a lot to families like mine.
Hopefully in the future, they would allow an activation code to be used on multiple devices, rather then purchasing seperate codes for each device.
Grazie Mille CiborTV.
Nicolino D.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-02-05
Thank you Nicolino!
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August A Galifi美国 · 5 reviews · Experienced 2026-01-19 ·
★★★★★
Excellent!
They have a very good product!
Hardware and software are great!
However, if every Firm in today's world had
a Customer Service and support group like Cibor
they would be considered in a class by themeselves!
Superb, Superb, Superb, Wxcellent, Excellent!
As a Computer and Technolgy Consultant, I must
tip my HAT!!!!!
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-01-22
Useless if you want to follow Italian TV shows from abroad. Does not support recording or DVR hence it is impossible to follow day tv programs from a different timezone.
Customer service would not offer a refund since 14 day policy only based on shipping date, not activation date
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-01-04
Good morning Luca,
we are sorry to receive your negative review.
In the FAQ section of our website it is clearly underlined that recording is not possible with CIBORTV.
The 14 days from the delivery Refund and Return Policy is accepted at ther time of the order.
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ANDREA GRUNBERGER西班牙 · 5 reviews · Experienced 2026-01-03 ·
★★★★★
Extremely useful both for traveling and everyday use
Extremely useful both for traveling and everyday use. It’s easy to use and lets you watch a huge number of channels with excellent video quality. Highly recommended!
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-01-05
Thank you Andrea, your feedback is very important!
# 1 Cibor freezes up almost every night. We cannot watch a complete episode or a full movie. #2 I PAID for renewal, and I was charged 2 times, and I only have 1 Box. I 'm NOT able to reach them to get my refund back. How do I go about getting my refund back of $99.99 that I was charged? Please contact me, please refund my money back. Thank you.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-01-09
Good afternoon Philip, we are sorry to receive your negative reviews. As soon as you emailed our customer service replied. 2 separate orders have been placed and paid for.
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María N美国 · 1 review · Experienced 2025-12-30 ·
★★★★★
Channel 5 HD signal breaking a lot…
Channel 5 HD signal breaking a lot never can finish watch shows not wort to pay for this service, this happen every single day and time in consideration I am may not renew my subscription it’s very frustrating to watch programs with lot signal interrupted just on this preticular channel. My network signal is perfect but just Cibor brake signal a lot
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2026-01-02
Good afternoon, we are sorry to receive a negative feedback without having a chance to assist first. Customer service replies to all emails 24/7 by emailing us at [email protected]
Worked well for almost two years then one day it continued to give me problems saying the internet could not be tested. It’s a very basic box and despite my trying to resolve with customer service (via email), they said my warranty was up on the box and that I could buy another box with a 20% discount. This was days after renewing the subscription. I think that is poor customer service and disappointed with how difficult it was at that point.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-12-24
Good morning Bryan, we are sorry to receive your negative review.
Our customer service replied promptly to all your emails.
A damage has occurred to the box, all our boxes are covered by a 12 months warranty, this is why we couldn’t offer a free replacement.
We did however offer a considerable discount on the purchase of a new box.
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ENRICO DI LASCIA瑞典 · 11 reviews · Experienced 2025-11-07 ·
★★★★★
Cibor tv is the best
Cibor tv is the best! And i am very happy! I live in Sweden and i can see all the channel from Italy and all the world! Very good!!!
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-11-08
Thank you Enrico, your feedback is very important for us
This has to be the worse streaming box I have ever come across. The channels keep lagging and we keep getting the signal source is unavailable. I have sent so so so many email to customer support with reply’s on what speed test do you have are the cables plugged in ? Seriously ?? It’s just awful. I got this for my father who is 99 and literally every window night he cannot watch anything due Chanel’s !! I have literally given up so when the renewal is up, I will be cancelling and going IL GLOBO TV INSTEAD . Based in Melbourne if you have any issues you can contact them and sort it out, unlike CIBOR . I would NOT RECOMMEND AT ALL !!!!
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-10-31
Good afternoon Julie, we are sorry to receive your negative review, not in line with our great trust score.
In the passed month we have had trouble with cibor tv. Constantly getting the run around.
It keeps freezing up not one channel but most of the channels. It has been very frustrating i have contacted them every day and still they say that they are trying to fix the problem. I know that they don't give a dam about us because we are in Australia.
We have been with this for the pass 2 years and now problems I have request for and email address to there management and still no answer. I will be looking for another streaming box to change. I would NOT recommend this Company (Cibor) they are unhelpful. Stay away from purchasing this.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-10-30
Good morning Minda, we are sorry to receive such a negative review and certainly not in line with our excellent Trustscore.
While we may assure what described doesn’t match the regular functioning of the box we will have our customer service reach out or please email us at [email protected]
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ANDY BELLIZZI美国 · 3 reviews · Experienced 2025-10-11 ·
★★★★★
I was supposed to pay for one year…
I was supposed to pay for one year $89.00 plus receive a discount for the code Mix given to me by Cbortv now I still cannot receive a new connection code cbortv should notify subscribers ahead of time before the old subscription expires and not shut it off in the middle of a program after is difficult to riconect should be easier to pay and get the new code Cbortv should have a phone number for client questions
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-10-15
Good morning Andy, we are sorry to receive a negative review not in line with our great Trust Score.
Our customer service replied promptly to all your emails and offered a discount as you are valuable client.
We always notify clients about their upcoming expiration’s date by email and message on TV.
I had a problem with the audio of my CiborTv and I was upset because I would like to follow J. Sinner and the Italian National soccer team… the Cibor team try everything to help me from remote with professional competence in very short time (in the end I discovered that was a cleaning lady disconnection cable problem …)
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-09-10
Thank you Honora for your very important feedback!
