CIBORTV® | ITALIAN TELEVISION NETWORK (cibortv.com) has a 3.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
Pay for an app you’re better off. Their box is terrible their support is worse, nothing but back and forth with no resolution. Save yourself some money and get something you can stream from a smart tv there are plenty to choose from now.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-01-25
Good morning Gabriela, we are sorry to receive a such negative review not in line with our excellent trust score after many years of service.
Our customer service has replied promptly to all your emails,
Excellent Customer Support! Five Stars for being very responsive and fast and also agile to find a solution for our problem. Within just a few minutes we received a response and within very short time the problem was resolved.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-01-08
Thank you so much for your feedback!
P
Paul Cannella美国 · 2 reviews · Experienced 2025-01-01 ·
★★★★★
It's very good but we NEED SUBTITLES…
It's very good but we NEED SUBTITLES for those of us who are hearing impaired.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-01-08
With Cibor tv I feel being in Italy, the only thing that i find most the time the guide does not agree with the
programs showing and unable to record any shows that
why i gave 4 stars.
THAKNS
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-01-02
It’s a scam. I tried call customer service only to get a sex hotline, I retailed thinking I must have missed dialed only to receive other hotlines not for this product. I emailed numerous times and never received a response. The address in Florida was a rental house in a bad neighborhood. I sent the boxes back and never received a refund. I was within my 14 day window . I finally put in a dispute with my credit card company.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2025-01-01
Good afternoon Rachel,
we are really sorry and surprised to receive this review, not only it is not in line with our excellent Trust score but we find no confirmation in the details you provided.
We offer customer service by email 24/7 and reply to all emails in a timely manner, our phone number is certainly not associated with what is mentioned in your review.
Your return was received and and email was promptly sent you.
T
TizianoCH · 6 reviews · Experienced 2024-12-01 ·
★★★★★
Cibor TV is very helpful
Cibor TV is very helpful, fast with responding and very gentle workers.
I appreciate their custom service very much. Thank you Cibor!
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-12-07
l'm very happy with all the channels especially the food network, l wish you had more shows on the food network. of course if there is a problem, you guys resolve things fast.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-11-08
Thank you Teresa! Your feedback is very important for us.
SONO SODISFATTO DI QUEL CHE VEDO . TANTO DI OTHER STAFF , non funziona , it freezes and I do not worry about. Thanks a lot!
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-11-07
GRAZIE VITTORIO!
G
Giuseppe美国 · 1 review · Experienced 2024-11-01 ·
★★★★★
Renewed my subscription but got no code…
Renewed my subscription but got no code That was almost a week ago. I also bought a new box. Just need that activation code. My mom is old and really needs to watch un posto al sole!! Please help
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-11-11
Hello Giuseppe, Both activation codes have been sent by email at the time of the order and later used to activate the box.
We hope this negative review will be rectified.
Very good!!! But 2 channels listed are not available
I’m very happy with the CiborTv box. Arrived on time m, very easy to install, the reception is crystal clear, I recommend it. The only reason I didn’t give a five stars is because two channels that is included on the package does not have signal. I think it’s not fair because if I paid for I should have those channels or I should be credited for not having them. But other than that, I enjoying very much.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-11-06
Good morning Carla,
thank you for your feedback.
Our customer service will certainly reach out!
OK, where should I start?
I have been trying to speak to someone at cibor but to no avail for some time.
No one answered at the number listed, 877-407-1234, and I did call several times.
I hoped the company would be more attentive to the customers' problems or requests.
Regards,
gianfranco borroni
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-11-03
Good afternoon Gianfranco, we are surprised to receive this negative review since you are currently in contact with our customer service by email.
The phone number you listed is not our phone number.
N
Nick美国 · 1 review · Experienced 2024-10-23 ·
★★★★★
I would give a zero stars
I would give a zero stars. I cancelled the service for a few months and then just yesterday I renewed the subscription. Needless to say that after sitting idle the receiver had gone bad. I sent a few emails to let them know and right away they said they checked the receiver and it was fine. Nothing but totally BS. In the same email they offered me a replacement for 30% discount. Why would I need to pay for a new receiver if according to their test, it worked fine? See the irony in their lies? Italian company that still thinks they are operating in Italy. If you want to avoid months of frustration, look for a reputable company. This one will definitely cause you stress. If you don't believe, go ahead and subscribe and find out for yourself. IT DOES NOT WORK WELL. IT HAS A LOT OF ISSUES AND THEIR CUSTOMER SUPPORT IS NEXT TO NONE. Yess I wrote in caps to scream how crappy they really are. RUN!!!
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-10-27
Good morning Nick, we are sorry to receive your negative feedback after many years of service.
This feedback is certainly not in line with our great Trust Score.
Your box is no longer covered by our 12 months warranty, despite this fact we offered a considerable discount on the purchase of a new one.
Never had any problems, picture quality is as good as regular tv. Large selection of channels from national Italiain tv tv stations (rai 1-5, tv1.la7 tv8,la nove,cielo, realtime, foodnetwork,, and more!!) and also other countries. Also on demand movies and tv shows you can watch. Can also get deals as they offer coupon codes pretty often. Would highly recommend.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-10-09
Thank you Rocco, your feedback is very important for us!
ci sono molti canali e giornale radio, pero non trovo Mediaset News
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-08-14
Buongiorno Joseph, ci dispiace non ricevere una recensione positiva ed in linea con il nostro eccellente TrustScore.
Il servizio clienti è a disposizione 24/7 scrivendoci a [email protected]
The price continues to go up. The coupons for discount do not apply.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-08-07
Good morning Daniel, we are sorry to receive a review not in line with our excellent Trust Score.
We have asked our customer service team to reach out.
Coupons apply always to new purchases or renewals.
I have the box I need renewed code do you send notifications time for renewal thank you
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-08-05
Hello Antonino!
One week prior to expiration you will receive an email and a message will pop up on TV.
To renew please visit www.cibortv.com in the renewal section and choose the renewal plan you prefer, you will receive a new activation code.
Once your current plan will expire a new activation code will be requested, please use the one received with the renewal!
L
LD美国 · 2 reviews · Experienced 2024-08-01 ·
★★★★★
This morning I turned on Cibor TV and I…
This morning I turned on Cibor TV and I was given a reminder on the screen that tomorrow August 2nd, my subscription will expire. However, a few hours later around 700 pm and still August 1st, I am unable to watch the channel and it is requiring I provide an activation code. I can only assume they suspended my subscription based on Italian time ( 7 hours ahead) even though I am a USA based customer??
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK2024-08-02
Good morning and thank you for your feedback, please email customer support at [email protected] and we willl assist right away.
