Peter Bärlocher,
We're happy to hear that your trip to Miss Liberty exceeded your expectations! We appreciate your positive comments regarding our well-organized itinerary and the helpful security staff. We're glad you found the experience impressive and the price reasonable. Thank you for your review!
C
Conor Lively · 写过 3 条评价 · 已认证 · 体验于 2025-07-18 ·
★★★★★
真的很棒的体验
TI 为后来这样做而道歉，但我一直忙于工作和学习。去年夏天我第一次去纽约旅行。我乘坐游轮渡轮参观了埃利斯岛和自由岛（有史以来第一次。
工作人员在很大程度上都很棒。我从小就没有坐过船，所以我不得不习惯渡轮的摇晃，但船浪很大。
cityexperiences.com 回复2026-01-18
Conor Lively,
We appreciate you sharing your experience visiting Ellis and Liberty Islands. We're glad the staff were great and you enjoyed the ferry, despite the initial adjustment to the rocking. Thank you for your feedback!
c
customer · 写过 2 条评价 · 已认证 · 体验于 2025-06-09 ·
★★★★★
非常愉快的经历
cityexperiences.com 回复2026-01-11
We're happy to hear that you had a very pleasant experience with our company and service. We appreciate your positive feedback!
I
Ian W · 写过 1 条评价 · 已认证 · 体验于 2025-08-20 ·
★★★★★
应该有更好的线路系统......
应该有一个更好的登船线路系统，感觉更像是所有人免费
cityexperiences.com 回复2026-01-09
Ian W,
We appreciate your feedback and are sorry the boarding process seemed disorganized. We will review our procedures to improve the experience.
Roscoe Moore,
We're glad you and your wife enjoyed the Statue of Liberty and Ellis Island visit! We appreciate you sharing your experience, and we acknowledge that the steps up to the Statue of Liberty can be tiring, especially in the cold weather.
Crystal Earwood,
We appreciate you sharing your experience. We're sorry that the venue was overcrowded, the food wasn't satisfactory, and the temperature was uncomfortable. We'll review these issues to improve our guests' experience. We're glad you enjoyed the drinks and meeting new people.
Sarah Schulz,
We appreciate you sharing your experience. We regret to hear about the long lines, lack of shade, and crowded ferry conditions. We're also sorry for the restroom inconvenience. Your feedback regarding the boarding process and overall experience is valuable, and we will share it with our team as we explore improvements.
D
Donna Cullina · 写过 1 条评价 · 已认证 · 体验于 2025-08-13 ·
★★★★★
从下单开始，一切都很顺利……
从电话订票到在纽约售票亭取票，一切都很顺利。
cityexperiences.com 回复2025-12-30
Donna Cullina,
We're happy to hear that your ticket ordering and pickup experience in NYC was seamless. Thank you for sharing your positive feedback with us!
Nicolette Dennis,
We're glad you enjoyed your tour of the Statue of Liberty and Ellis Island. It's wonderful to hear you had a great time with us in New York, and we appreciate your recommendation.
Martina,
We're happy to hear that you had a great time visiting Alcatraz Island during your California roadtrip! We're glad your daughters enjoyed the Junior Ranger activity, and we appreciate your positive feedback regarding our organization.
Emma Nicolls,
We're glad you enjoyed your visit to the Statue of Liberty, especially the crown! We appreciate you recommending the crown visit to those who are fit enough to climb the stairs. Thank you for your feedback.
M
Margriet · 写过 6 条评价 · 已认证 · 体验于 2025-03-10 ·
★★★★★
太棒了。
cityexperiences.com 回复2025-12-18
We're happy to hear that you had a good experience with our company and service. We appreciate your positive feedback!
I
Infomercial · 写过 59 条评价 · 体验于 2025-12-17 ·
★★★★★
无法删除客户帐户和个人数据
我请求删除我的客户帐户和所有相关的个人数据，但 City Experiences 未能按此请求采取行动。尽管直接联系了他们，但到目前为止我还没有收到任何回复。
作为一家在欧盟境内运营的公司，根据 GDPR，City Experiences 有法律义务根据要求删除客户帐户和个人数据，除非有合法理由不这样做。忽视此类请求是不可接受的，并且会引起对其数据保护实践的严重担忧。
在此事得到妥善解决并按照欧洲法律的要求删除我的数据之前，我无法推荐这家公司。
cityexperiences.com 回复2025-12-18
Infomercial,
We appreciate you bringing this to our attention. We take data protection seriously and are concerned to hear about your experience. We are looking into your account deletion request and will ensure it is handled according to GDPR regulations.
Mark Dobson,
We're glad you enjoyed your Crown Reserve experience, including the climb and Liberty Island. We appreciate you sharing the tips about queues and security. Thank you for your positive feedback!
