We’re very sorry to hear about your experience and understand how frustrating this situation must have been. This is not the level of service we aim to provide. Please reach out to [email protected] and include “TRUSTPILOT REVIEW” in the subject line so our team can prioritize your case, review what happened, and assist you further 💙
Update to Cleanomic reply:
I did send an email with TRUSTPILOT in the subject line on July 1. Today is July 6. I have not had a reply to that email. Original review:
This company is deceitful. I recommend that you don't use them. I placed an order in January 2026. In April I received an email that my subscription order, which I never asked for was being shipped. I called and told the agent that I don't have a subscription and that I don't want any Cleanomic supplies. I was told to cancel my subscription online. My online account said I don't have a subscription. Calling, again, the agent canceled "my subscription ". I received a shipment in July and was charged for a subscription order. I contested the charge with my credit card company and canceled my credit card so Cleanomic couldn't charge me any more. I received a text yesterday from Cleanomic thanking me for "the order I placed a few days ago". I had not placed an order. When I called Cleanomic about this recent "order" the agent said there was no order placed.
Cleanomic 回复2026-07-06
We’re very sorry to hear about your experience and understand how frustrating this situation must have been. This is not the level of service we aim to provide. Please reach out to [email protected] and include “TRUSTPILOT REVIEW” in the subject line so our team can prioritize your case, review what happened, and assist you further 💙
We're very sorry to hear about your experience and regret that we did not meet your expectations. We understand how frustrating this must have been and would appreciate the opportunity to address your concerns. Please reach out to [email protected] and include "TRUSTPILOT REVIEW" in the subject line so our team can prioritize your case and assist you further 💙