The team member Joy provided me with excellent technical support
ClevGuard 回复2025-07-21
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
关于 ClevGuard
数据更新- 网站
- clevguard.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 115 条评价
- 差评回复率
- 100%（97/97 条）
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ClevGuard靠谱吗？
ClevGuard（clevguard.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 336 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：70% 给出 4 星及以上，同时 25% 打了 1 星；商家回复了 100% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. People frequently praise the support team for being exceptionally helpful, prompt, and professional when resolving various account or subscription questions. Consumers often mention that staff members respond quickly, offering clear and satisfying solutions to make the entire process completely stress free. Some reviewers were not happy with the software performance, noting that features are delayed, target devices disconnect frequently, and basic functions fail to work properly. A few other people also felt that dealing with initial automated replies or tricky installation difficulties made the overall digital journey much less seamless.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
I made a mistake during the…
I made a mistake during the registration process, but Ivy was very kind and quick in resolving it. Thank you so much, I really appreciate it!
ClevGuard 回复2025-07-21
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Ada,was very understanding and helpful
ClevGuard 回复2025-07-15
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Prompt and Accurate Customer Service!
My inquiry was answered promptly and the information provided made it clear that the issue had been resolved. Maisie also included instructions on how to address the issue in the future should I ever need to do so. Thank you!
ClevGuard 回复2025-07-07
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Joy and her team were really helpful
Joy and her team were really helpful. Even though we couldn’t get to a mutual decision. She stayed cooperative throughout the whole process and made good efforts to alleviate the problem
ClevGuard 回复2025-07-07
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Immediately help and Solution of the…
Immediately help and Solution of the Problem
ClevGuard 回复2025-07-07
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Useful app
It's a really useful application and you will get all the things they promised. Customer service also very helpful to provide the assistance in the minimum time possible, especially Sara the one helped me a lot. Loved the app and service very much. Highly recommended.
ClevGuard 回复2025-07-01
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Support Joy answered very fast and…
Support Joy answered very fast and helped me effectively with my issues.
ClevGuard 回复2025-06-26
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
A great program
A great program. Saved my marriage as I figured out husband’s laptop was hacked and he was not the one visiting inappropriate websites on his laptop. Only left 4 stars as the instructions were very confusing to cancel my subscription and somewhere it said the payments are manual but it will charge you automatically. So after cancelling they took money out. Nevertheless, they issued 100% refund after back and forth emails. Recommend!
ClevGuard 回复2025-06-25
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Subscription Cancellation
Subscription was supposed to be cancelled 1 month previous, however still charged with no response from customer service.
ClevGuard 回复2025-06-23
Dear Customer, Sorry for this inconvenience. My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding. Best regards, Clevguard support
I am very impressed with using this…
I am very impressed with using this product and easy to use.
ClevGuard 回复2025-06-17
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Good customer support
Good customer support, special thanks to KAYLEE . always supports very well , in every problem
ClevGuard 回复2025-06-17
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Nice customer service
Don't know about the product - Kidsguard Pro 1 month, cause I changed my mind and didn't install it, but the customer service was prompt with my refund request. I received 60% back and still got to use the product for the aquired period if I wanted to. Dora was very helpfull.
ClevGuard 回复2025-06-17
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Thank u Sara…
I'm very happy with how fast and helpful Sara was replying to my email. Although she wasn't able to give me a full refund like I had requested she very nicely explained why and even offered me a partial refund when I wasn't actually owed one. So thank you Sara!
ClevGuard 回复2025-06-14
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Prompt answer to my request.
ClevGuard 回复2025-06-10
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Excellent customer service specially…
Excellent customer service specially thanks to Nina who provide me best customer support they provide me the best service I have experienced once again thanks to Nina
ClevGuard 回复2025-06-10
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Perfect and helpful technical support
My technical support specialist of kidsguard pro app, Nina is especially helpful and fast response. Thank you very much
ClevGuard 回复2025-06-05
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Very efficient technical support.
Very efficient technical support. Maisie solved a technical problem brilliantly in a very short time. Thanks again Maisie
ClevGuard 回复2025-06-03
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
To Joy the greatest customer service &…
To Joy the greatest customer service & support ever. Thanks so much
ClevGuard 回复2025-06-03
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Ivy was really helpful and offer a…
Ivy was really helpful and offer a solution to my problem right away.
ClevGuard 回复2025-05-28
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
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