ClevGuard (clevguard.com) has a 3.7 out of 5 rating on OK.one, based on 336 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support team for being exceptionally helpful, prompt, and professional when resolving various account or subscription questions. Consumers often mention that staff members respond quickly, offering clear and satisfying solutions to make the entire process completely stress free. Some reviewers were not happy with the software performance, noting that features are delayed, target devices disconnect frequently, and basic functions fail to work properly. A few other people also felt that dealing with initial automated replies or tricky installation difficulties made the overall digital journey much less seamless.
Auto-generated from all reviews of this business. For reference only.Ivy was amazing! I honestly wasn’t expecting such a quick response. She was proactive, helpful, and resolved my subscription payment issue so quickly. Thanks, Ivy, for the excellent customer service!
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards,
Excellent service provided by Sara! Appreciate the help!!
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards,
I would like to thank Ivy for the excellent support she provided with my issue. Keep up the great work!
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards,
Kidsguard Pro is a comprehensive monitoring childrens activity. However I have had frequent problems with call recording. Many of the call recording are blank ... inspite of the target phone was on Wi-fi and other solutions suggested by Support team. Further the video of App calls doesnt play. For renewal assistance Customer support specifically Ruby has been prompt, to the point and clear in her communication. Hope to continue with this good experience and my current technical issue mentioned above is resolved.
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards,
Nina was very helpful and issued my refund without any problems
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards,
Hi Nina you customer service person has real went out of her way to meet my need even thought the software had problems . I am sure I can approach her in the future and relay on her amazing service.
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards,
I had an issue with the app, and Sara from Customer Service handled it very quickly and efficiently. She was responsive, helpful, and resolved my issue promptly. I really appreciate her excellent customer service.
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards,
Very fast response from Nina, Service team on my technical issues.
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards,
I had problems with my account. But Ivy the technician helped me great.
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
I just wanted to send a quick note to say a huge thank you to Nina, she gives me an outstanding service and she seems to know exactly what I need. Thank you for your support. BR Youssef DARIF
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
Customer support was excellent. Provided fast support. Dora the guy who helped to solve my issue .Reply was super fast. Will recommend to friends. And will do future purchases also
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
Sara is a highly competent technical support specialist.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. Best regards, ClevGuard Support Team
There response was with AI in first and second attempts , third attempt took 1 day to be responded with a real human, I already decided and did multiple changes with what I want with them while they responded late. The one responded was Sara
Thank you for your comment and sorry for all the inconvenience. We will check the problem and offer solution to you in the email, would you please check it later? Thank you so much for your kind understanding. ClevGuard Support Team
Great support and great app features and ease of use
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
best apps best service ever, ive got a problem which is i bought the pro ver. and whatsapp ver. that i didnt know that the two of them are two different apps. so they give me a refund even though not a full refund since its partly my fault, but its cool.. thanks Ivy for your service. :)
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
Nina helped me on my request. I made the wrong order and intended to purchase Kidsguard pro. Thank you for assisting me. I'll wait 3-5 days for my refund.
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
I really love this app. Easy to use and keeps my mommy mind at peace. Above all their customer service is top notch. Sara always delivers. Thank you Sara for your swift response every single time.
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
Customer service is always very helpful and prompt. Ivy was very nice and helped me right away on my inqurie, Ive never had an issue that wasnt resolved in a timly manner.
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
Dear Customer, We sincerely appreciate your positive review and are delighted to hear about your satisfying experience with us. Your feedback is invaluable as we strive for continuous improvement. Thank you for choosing ClevGuard! Best regards, ClevGuard Support Team
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