ClevGuard (clevguard.com) has a 3.7 out of 5 rating on OK.one, based on 336 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support team for being exceptionally helpful, prompt, and professional when resolving various account or subscription questions. Consumers often mention that staff members respond quickly, offering clear and satisfying solutions to make the entire process completely stress free. Some reviewers were not happy with the software performance, noting that features are delayed, target devices disconnect frequently, and basic functions fail to work properly. A few other people also felt that dealing with initial automated replies or tricky installation difficulties made the overall digital journey much less seamless.
Auto-generated from all reviews of this business. For reference only.Nina, was a rockstar with solving all of my tech issues, in a quick and orderly fashion. Thank you, Nina!
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. Clevguard Support Team
Dora’s service is so good, responding my message so quickly and clearly tell me the answer than I want. Thanks Dora again.
Dear Customer, Thank you so much for your feedback! We will try our best to offer better support to our customers. We are always here to help if you have any issues. Clevguard Support Team
The product itself did not suit me, however this is not the fault of the product. Customer interaction relating to cancellation and refund was prompt, fair and highly professional.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers.
I received helpful customer services when I needed. The app is also very good as it works well and has many good features.
Dear Customer, Thanks for leaving us such a wonderful review. We are thrilled that you love your experience with us.
Goood response
Dear Customer, Thanks for leaving us such a wonderful review. We are thrilled that you love your experience with us. Clevguard support
The understanding and responsibility for Sara.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. Clevguard support
I made a transaction with you (35.99 USD + 8.99 USD), but why was my credit card charged under the name ‘iMyFone’ (49.97 USD) ?
Dear Customer, We are sorry to hear that the program didn’t work for you. My colleague will contact you to check if we can provide you with a solution to fix this. Sorry for this inconvenience. Thank you for your kind understanding.
Clevgaurd customer care is amazing. They really help the customer and understands its problems. I made a billing error and they quickly responded with positive response. Their software actually does what it’s actually meant to do. Dora was specifically amazing in sorting out the matter and correcting my mistake. Kudos ..
Dear Customer, Thank you so much for your feedback! We will try our best to offer better support to our customers. We are always here to help if you have any issues. Clevguard support
Here is the REAL Review From a Parent's point of view after two months. What works well: GPS web login only. Screen Capture Remote Photo Surround Sound recording. Where this software fails, and frankly, this matters. 1 - The GPS doesn't allow me to update it on the IOS app. So, if I need to find my daughter, I have to bring my laptop. Works great on the web, but the app falls very short. 2 - Message Monitor - Clearly, this is important to all parents and is a large part of why we purchase this. It sucks. If your child sends RCS or iMessage as texts (virtually all texting is either of these), they are not picked up. So you are left with nothing but "Your DoorDash is on the way" or those horrible political texts. It's a key function, at least for me, that is oversold at a criminal level. 3 - Keylogger - Okay, so the messages can't be seen, so the keylogger can do it. false. I can text with my daughter and not see anything in the keylogger. Again, a key feature that works 20% of the time. Before they respond, let me say this. I reached out to them about this issue. The response was to restart the device. It works for a few days, then stops working again. Who restarts their device all the time? No one. Especially a 16-year-old girl. It's decent enough, but it's frustrating to not have access to what is sold to us as parents. Key features that are important for safety and peace of mind.
Dear Customer, Sorry for this inconvenience. My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding. Best regards, Clevguard support
Sara did my cancellation as per my request.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
thank you SARA for your continuous unconditional support. it was a great experience.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Easy to set up and use. Customer service is helpful and responds quickly.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Very misrepresentative of what they can do. You buy one thing and then learn you have to purchase further software. It seemed on the surface that it could support snapchat monitoring but buried the information that it was for android only.
Dear Customer, Sorry for this inconvenience. My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding. Best regards, Clevguard support
Data was not updated after I renewed my subscription. Sara handled the case for me, and with her assistance, my problem is finally solved. She is responsive and helpful.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Thankyou for the help.thus app help me so much.i am really thankful to your act of making this app and helping people .In starting I faced some issues in installing this app , and understanding all your other apps. So I disturbed you by sending you some mails ,but you solve my problem by understanding me as I wish . thankyou so much ..all I need is to make it easy to install for everyone.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Nina was very helpful in resolving my concern. Thanks Nina!!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Nina was very helpful and the support is great).
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Easy to deal with. Quick response.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Joy haa been very helpful . Customer service is great. App and instructions needs to improve but it is not bad at all.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
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