如果我能给这家公司负面的评价,我会的。
作为新客户,我对收到的服务感到非常失望。我收到的物品已损坏且似乎已被使用过。
该公司不得不将我的订单重新发送三次,因为每次到达时都已损坏。即使经过三次尝试,他们仍然未能正确包装物品。连续收到三批损坏的货物是完全不可接受的。
第三个包裹到达时也已损坏,其中一件物品丢失,因为他们无法正确运送。他们最终没有交付我订购的产品,而是退款。
在等待了近一个月的订单后,我最终收到了损坏的产品和从始至终的令人沮丧的经历。
买家要小心。我不会推荐这家公司,也不会再次从他们那里购买。
CONTARMARKET 回复2026-06-23Thank you for your feedback. We are truly sorry for the frustration this experience caused. Having your order arrive damaged three times is completely unacceptable, and we understand why you are so disappointed. This is absolutely not the standard we aim for at Contarmarket.
As a wholesale partner, we know that time is money for your business. Because our replacement attempts failed to meet quality standards and we wanted to prevent any further delays or inconveniences for you, we made the decision to issue a full refund for your order.
We have already escalated this situation to our warehouse and quality assurance teams to completely re-evaluate our packaging methods for these items so this does not happen again.
While we understand you may not wish to buy from us again, we appreciate you giving us a try, and we truly wish your business the very best moving forward.
Warm regards,
The Contarmarket Team