Established in 2013, Coolmuster and its firm (found in 2005) is dedicated to creating powerful and user-friendly data management software. Having served users in over 160 countries and earned a high reputation, we’ll continue to spare no effort to help users fully enjoy digital life.
以上内容由商家自行提供，未经平台核实。Coolmuster（coolmuster.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 208 条用户评价，属于电子与科技分类，口碑良好。20% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；近 12 个月新增 15 条。数据最后更新于 2026-10-25。
Customer service was responsive and helpful
Hi Joe Soler, We are glad to hear that you are satisfied with our service. Your satisfaction is the best gift for us. We are always here to help if you have any issues. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Bought the app and tried to copy all my data including contacts WhatsApp, photos text non of it worked, the app was showing not compatible raised a request for a refund immediately within 30min no response. Wished I read the trustpilot review before purchasing the app. Thecontact was only able to transfer 5 out of 1000 contacts just appaling. Wonder why you're selling a product that does not work in the first instance.
Hi Daniel, We regret the inconvenience to you. It seems like you didn't register the software successfully. Please check this guide to register and enjoy the full function: https://www.coolmuster.com/how-to-register-my-software.html You can also contact [email protected] for technical help or refund request, we will try our best to solve your problems ASAP. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Annie was a great help to me in sorting out the correct program to use. She was prompt in her communication and very easy to work with. Annie is a great customer service representative for your company!
Hi Lynn, Thank you very much for leaving such a nice comment. Your satisfaction is the best gift for us. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Annine was really helpful indeed, would highly recommend customer service at CM - responded and solved my problem within an hour.
Hi Charles, We are glad to hear that you are satisfied with our service. Your satisfaction is the best gift for us. We are always here to help if you have any issues. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
With Coolmuster iOS Assistant, you can easily backup iPhone / iPad / iPod data to iTunes with one click, restore iTunes backup from PC to iOS device, import backup files from iTunes backup, and also delete iTunes backup files from PC directly.
Hi Vincent, Thank you very much for leaving such a nice comment on our product. Your satisfaction is the best gift for us. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Coolmuster programs just work, really well. Tech support is very responsive and gladly upgrade per the license agreement and promptly. Coolmuster is a name I can and do trust!
Hi ebo, Thank you very much for leaving such a nice comment on our product and service. Your trust is the best gift for us. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Annie provided excellent customer service. She was very knowledgeable and very kind, I very much appreciate her concern for my dilemma of not being able to access my cell phone with the Android Assistant software. I appreciate her understanding my frustration.
Hi Pamela, Thank you very much for your support and nice comment. We are glad to hear that you are satisfied with our service. If you need any other help, please let us know. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Annie was helpful and I got fast service response and issue resolved.
Hi Jasmine, Thanks for sharing your review on your experience with us. Your satisfaction is the best gift for us. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
the product works as expected .. the support is EXCELLENT .. The response is quick and comprehensive. no 1 word answers
Hi zz, We are glad to hear that you are satisfied with our product and service. We are always here to help if you have any issues. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Quick response to query and fast resolution.
Hi AM, Thank you for your support and nice comment. Your satisfaction is the best gift for us. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Very easy to cancel and the representative was very helpful.
Hi, Thanks for sharing your review with us. We are always here to help if you have any issues. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
I accidently clicked on the wrong product to be purchased. I clicked on the Android software for a Mac computer and I really wanted to purchase the Apple IOS software for a Windows computer. I was confused at first. I then clicked on the correct item for purchase and purchased that one. I asked for a refund for the incorrect purchase. The refund was given, thanks.
Hi Edward, Thanks for sharing your review on your experience with us. We are always here to help if you have any issues. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Pending my refund coming in 5 to 7 days, the cancellation process is simple. Thank you
Hi Scott, We are glad to hear that you are satisfied with our service. We will keep improving our products. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
I wanted to save texts and WhatsApp to my computer so I could create a Covid-19 history. Also Family & friend exchanges have been morale lifting. Coolmuster enabled me to do all of this. Memory freeing has made my phone more efficient too.
Hi Mal, We are glad to hear that you are satisfied with our product. Your satisfaction is the best gift for us. Stay safe and have a nice day, Coolmuster Support Team https://www.coolmuster.com/support.html
Excellent customer service! Everything was explained well
Hi Chris Thank you very much for leaving such a nice comment on our service. Your satisfaction is the best gift for us. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Annie was very courteous, helpful and understood my issue. In turn, she provided the solution. Very Happy. Cheers..
Hi F, Thank you very much for leaving such a nice comment on our service. Your satisfaction is the best gift for us. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
I purchased the iOSAssistant for Windows app but was unable to import my bookmarks from Microsoft Edge to an iPad Mini running iOS 9.3.5 Annie responded to my enquiry and provided a clear explanation that the app was not designed to undertake the function of converting html files to xml and then importing them to an iPad. As I purchased the app for this sole purpose, Annie agreed to start the refund process. Within a couple of days the refund appeared in my credit card account. The whole experience was quite painless and Annie was very helpful.
Hi Jeff, We are sorry that the program can't solve your problem and glad to hear that you are satisfied with our service. We will keep improving our products. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Please cancel my subscription or what ever else you are billing me for!!! Ralph Pipp
Hi Ralph, We regret the inconvenience to you. Could you please email [email protected] with your order ID or email address, so that we can help you cancel the subscription. We will reply you within one business day. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Annie's response was prompt and her suggested solutions were accurate.
Hi Samuel, We are glad to hear that you are satisfied with our service. Your satisfaction is the best gift for us. If you need any other help, please let us know. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
Got a reply and a couple of suggestion s to remedy my issues and appears to be working. Thankyou
Hi Warren, Sorry for any inconvenience caused to you. We will follow up on your problem and try our best to give you a satisfactory solution. Yours Sincerely, Coolmuster Support Team https://www.coolmuster.com/support.html
共 208 条符合条件的评价
Generated Photos
Ledger Labs, Inc.
ClearlyDev
Fundrise
Clikterria
Base44
Meshy
Qrcodecreator