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爱好与工艺品

Cosyisland

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266 条评价

5.0266 条评价
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关于 Cosyisland

数据更新
网站
cosyisland.co
分类
爱好与工艺品
所在地
美国
状态
待认证
近 12 个月
266 条评价
差评回复率
100%(2/2 条)
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商家自述

欢迎来到Cosy Island,在这里舒适不仅仅是一种感受——它是一种生活方式。我们品牌扎根于充满活力的社区中心,坚信每个人都值得在每一步都感到舒适自在。

以上内容由商家自行提供,未经平台核实。

Cosyisland靠谱吗?

Cosyisland(cosyisland.co)在 OK.one 的综合评分为 5.0 分(满分 5 分),基于本站收录的 266 条用户评价,属于爱好与工艺品分类,口碑优秀。好评高度一致,99% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-09-04。

评价综述

AI 生成

综合4,328条评价来看,绝大多数消费者对这家公司体验非常好。顾客们经常称赞鞋子的时尚设计,表示这双鞋在日常长时间活动中穿着非常舒适。消费者也对响应迅速的客服团队印象深刻,他们高效地提供快速解决方案,服务非常友善。 有些人对初始尺码不满意,提到某些鞋款收到时感觉太紧或根本不合脚。不过,评论者表示,专门的客服团队迅速解决了这些问题,安排了顺畅快速的换货或退款。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

S
S C · 写过 1 条评价 · 体验于 2026-07-29 ·

Zyra 的迅速反应令人惊叹……

Zyra 的迅速反应和有用的回复令人惊叹。我正确合脚的鞋子正在路上,她让我能够将不正确的尺码传递给另一位女士 - 无需退货。我肯定会成为回头客。

Cosyisland 回复2026-08-03

Hi, We're overjoyed with your 5-star rating! Your appreciation validates our team's efforts. Thank you for your enthusiastic feedback! It's customers like you who inspire us. We're looking forward to your next visit!❤️ Best wishes, CosyIsland Customer Service

D
Dana Staniec · 写过 2 条评价 · 体验于 2026-07-22 ·

Zyra 做得非常出色,帮助我……

Zyra 做得非常出色,帮我确定了我订购的凉鞋的尺码,真的很感激!

Cosyisland 回复2026-08-03

Hi, We're overjoyed with your 5-star rating! Your appreciation validates our team's efforts. Thank you for your enthusiastic feedback! It's customers like you who inspire us. We're looking forward to your next visit!❤️ Best wishes, CosyIsland Customer Service

M
Melanie · 写过 1 条评价 · 体验于 2026-08-02 ·

我联系了岛屿大约……

我联系 Cost Island 询问退货事宜,Zyra 几乎立即回复了我的请求电子邮件。她给了我多种前进的选择。她非常周到并且关心满足我的需求。我高兴极了。我在成本岛和婕拉的经历是无可挑剔的!

Cosyisland 回复2026-08-03

Hi, We're overjoyed with your 5-star rating! Your appreciation validates our team's efforts. Thank you for your enthusiastic feedback! It's customers like you who inspire us. We're looking forward to your next visit!❤️ Best wishes, CosyIsland Customer Service

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- Mabe- · 写过 1 条评价 · 体验于 2026-07-30 ·

漂亮的鞋子

漂亮的鞋子!太舒服了!他们的客户服务无可挑剔!强烈推荐!!尤娜太棒了!

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

A
Ana Langston · 写过 1 条评价 · 体验于 2026-07-31 ·

第一次订单体验

鞋子的质量很好,客户支持响应迅速且友好! Yuns 提供了快速更换尺码的解决方案,我迫不及待地想订购更多 🙌🏼

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

j
jacquie tolson · 写过 2 条评价 · 体验于 2026-07-31 ·

我订购了错误的尺码,不得不……

我订购了错误的尺码,不得不退回换一个尺码。合身非常完美,克莱德让回程体验变得毫无痛苦。他们的客户服务给我留下了深刻的印象,现在很难找到了。

Cosyisland 回复2026-08-03

Hi, We're overjoyed with your 5-star rating! Your appreciation validates our team's efforts. Thank you for your enthusiastic feedback! It's customers like you who inspire us. We're looking forward to your next visit!❤️ Best wishes, CosyIsland Customer Service

M
May Alrajhi · 写过 1 条评价 · 体验于 2026-08-01 ·

谢谢维达

谢谢维达。英语不是我的母语。你真的很有帮助♥️

Cosyisland 回复2026-08-03

Hi, We're overjoyed with your 5-star rating! Your appreciation validates our team's efforts. Thank you for your enthusiastic feedback! It's customers like you who inspire us. We're looking forward to your next visit!❤️ Best wishes, CosyIsland Customer Service

S
Susan Schultz · 写过 1 条评价 · 体验于 2026-08-01 ·

尤娜(Yuna)非常出色,我的鞋子......

尤娜非常棒,我买的​​鞋子对我来说不舒服,只是因为我的小脚趾伸出来,但他们给我寄了一双更适合我的替换鞋。很棒的公司!

Cosyisland 回复2026-08-03

Hi, We're overjoyed with your 5-star rating! Your appreciation validates our team's efforts. Thank you for your enthusiastic feedback! It's customers like you who inspire us. We're looking forward to your next visit!❤️ Best wishes, CosyIsland Customer Service

E
Erika JF-Charlot · 写过 1 条评价 · 体验于 2026-08-01 ·

Veda 提供了优秀的客户......

Veda 提供了出色的客户服务,并且非常耐心和细心地解决了我的问题。谢谢你!

Cosyisland 回复2026-08-03

Hi, We're overjoyed with your 5-star rating! Your appreciation validates our team's efforts. Thank you for your enthusiastic feedback! It's customers like you who inspire us. We're looking forward to your next visit!❤️ Best wishes, CosyIsland Customer Service

S
Shadden · 写过 3 条评价 · 体验于 2026-08-01 ·

这些都是制作精良的…

这些鞋子制作精良。他们的工艺给我留下了深刻的印象,而且它们也很时尚。我不知道市场上有任何其他鞋子能如此舒适和流行,所以我认为这些鞋具有非凡的价值。我也非常感谢他们的客户服务。我不知何故忽略了一个事实,即他们的一些款式宽度很宽。当我意识到我需要进行交换时,我得到了一位名叫 Veda 的客户服务代表的白手套待遇。她非常乐于助人,为我指出了一双更合脚的鞋子,并以各种方式解决了我的问题和疑虑。事实上,我想说的是,Veda 一流的服务让我成为了一名客户。我给 Cosy Island 评分 A+++++,并且将来肯定会再次从他们那里订购。

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

S
Sonia F · 写过 1 条评价 · 体验于 2026-08-01 ·

客户服务

Zyra 和 Fisher 的客户服务非常出色。当第一双鞋不合脚时,他们帮助我完成了整个过程。这双鞋的款式令人惊叹。

Cosyisland 回复2026-08-03

Hi, We're overjoyed with your 5-star rating! Your appreciation validates our team's efforts. Thank you for your enthusiastic feedback! It's customers like you who inspire us. We're looking forward to your next visit!❤️ Best wishes, CosyIsland Customer Service

B
Bekah · 写过 1 条评价 · 体验于 2026-07-31 ·

优秀的客户服务 - 尤娜是最好的!

我已经从 Cosy Island 订购过几次,并且一直很喜欢他们鞋子的合脚性和质量。最近,我收到了一双不太合身的鞋子,所以我联系了客服。 这次经历给我留下了深刻的印象。尤娜几乎立刻就做出了回应,很快就解决了问题,并且毫无麻烦地安排了更换。整个过程轻松无压力。 优秀的客户服务让一切变得不同,这次经历让我更有信心再次从 Cozy Island 订购。强烈推荐!

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

A
Anna · 写过 1 条评价 · 体验于 2026-07-31 ·

吠陀!

韦达!!你太棒了!我订购了一双不太合脚的鞋子,Cozy Island 立即伸出援手来帮助解决这个问题。我非常感谢您的帮助!我真的很喜欢你们的品牌,并期待购买更多商品!一切顺利!

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

L
Lizi Lonigro · 写过 1 条评价 · 体验于 2026-07-31 ·

与 Zyra 的良好体验

与婕拉 (Zyra) 合作的体验非常好。及时回复并解决我的尺码问题。 伟大的公司,高品质和精选的鞋子,

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

M
Me · 写过 1 条评价 · 体验于 2026-07-30 ·

很棒的客户服务。

我对他们的客户服务有很好的体验! 他们在不到 24 小时内回复并立即提供了解决方案。整个过程非常简单,没有任何麻烦。 蒂娜和尤娜提供优质的客户服务、快速的响应以及真正为其产品提供支持的公司。我强烈推荐他们!

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

D
Dr Mary Felton MBA NBCT · 写过 2 条评价 · 体验于 2026-07-31 ·

维达非常乐于助人并且理解……

维达对我的回归非常有帮助和理解。 优秀的客户服务!

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

A
Ashley Hinton · 写过 1 条评价 · 体验于 2026-07-31 ·

糟糕的客户服务。

我买了五双鞋。我的脚较大,所以我想确保合脚舒适。我试穿了它们,虽然它们并不像品牌声称的那样非常舒适,但它们已经足够并且能够达到它们的目的——尽管就其质量而言价格过高。 我去归还那些我不打算保留的鞋子。他们在网站上列出了 30 天的退货期限。当我去退还不想保留的鞋子时,我的跟踪单显示它们无法退还。因此,我给该公司发了电子邮件,表示我想退回不合脚的鞋子。他们回复说,他们将退还我一半的费用,并且我可以保留我不想要的鞋子。我现在不想要他们中的任何一个,因为我很生气。为你的产品提供支持。 我竭尽全力反对这家公司。这些鞋子的结构和质量充其量只是平均水平。他们也并不像他们声称的那样特别舒服。 如果我可以推荐零颗星(满分五颗星),我会的。

Cosyisland 回复2026-08-03

Hi, We are truly sorry for all the frustration and misunderstanding this situation has brought you. After reviewing our email conversation, we realize there was confusion at the beginning, as we understood you only wanted to return part of the order, which led to the partial refund offer. This miscommunication was entirely on us, and we sincerely apologize. We have now processed a full refund for your order. Please check your payment account for the refund confirmation. We take all customer feedback seriously and will improve our communication process to avoid similar misunderstandings in the future. Best wishes, CosyIsland Customer Service

V
Venora Rayside · 写过 1 条评价 · 体验于 2026-05-31 ·

只要确保您订购了正确的...

只需确保您订购的尺码正确即可。因为他们不做退货。我当天订购了 5 1/2 码,10 分钟后我意识到我订购了错误的尺码。当我询问退货时,他们提出发送正确的尺码,我解释说我已经重新订购了我需要的尺码。可怕的退货政策。对于在线运营的公司,您的退货政策需要改进。

Cosyisland 回复2026-08-03

Hi, We are truly sorry to hear your experience has been disappointing. We reached out to you previously via email with the return & full refund option, yet we didn’t receive any response from you. It is possible our correspondence ended up in your spam folder, so we kindly suggest you take a moment to check it. We have just resent the relevant email to you again. Please feel free to get in touch with us if you have any questions after reviewing it. We appreciate your feedback and will keep working to improve our service. Best wishes, CosyIsland Customer Service

C
Christy Brown · 写过 1 条评价 · 体验于 2026-07-31 ·

一流的客户服务!

我订购的原版高跟鞋长度有点太大,但宽度很合适。在联系客户服务部门询问换货事宜后,Lola 帮助我找到了一种不同但相似的更适合我的款式。她仔细聆听,理解我的问题,并提供了令人惊叹的体验!她提出要寄一双新鞋,而我必须退回原来的高跟鞋。 附言。我最初的订单是 2 双高跟鞋,另一双非常合脚,超级可爱! 强烈推荐!

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

A
Alina Kandel · 写过 1 条评价 · 体验于 2026-07-23 ·

舒适的鞋子和出色的客户服务

鞋子非常舒适,是专为女性设计的。客户服务很棒,你真的感觉到他们重视每一位客户。我很感谢 Zyra 帮助我解决了我的问题。

Cosyisland 回复2026-08-03

Hi, We're thrilled to hear that you have had a good experience with purchasing our product. We appreciate your feedback and hope that you'll continue to support us. Thank you so much.❤️ Best wishes, CosyIsland Customer Service

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