Hello,
Thank you for sharing your feedback. we're sorry to hear that the product quality did not meet your expectations.
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J
Jessica · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
材质就是垃圾
材质就是垃圾。我穿过一次裙子,布料剥落了
Halara 回复2026-08-07
Hello,
Thank you for sharing your feedback. We're truly sorry to hear that your dress started peeling after being worn only once.
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Thank you for your patience and for giving us the opportunity to make things right.
A
Allie · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
我喜欢工作用的哈拉拉裤……
我喜欢工作用的哈拉拉裤,但短裤总是会掉下来,穿着不舒服。
Halara 回复2026-08-07
Hello,
Thank you for sharing your feedback. We're truly sorry to hear that the shorts didn't fit as expected and kept falling down, making them uncomfortable to wear.
Our team has already reached out to you via email regarding this matter so we can assist you further and work toward the best possible solution. Please kindly check your inbox (including your spam/junk folder) and reply to our email at your convenience.
Thank you for your patience and for giving us the opportunity to make things right.
Hello,
Thank you for sharing your feedback. We're truly sorry to hear that you were disappointed with the quality of the item and that you haven't received a response regarding your return request.
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Thank you for your patience and for giving us the opportunity to make things right.
Hello,
We're very sorry to hear about your concerns, and we completely understand how frustrating this situation must be.
At the moment, we're unable to locate your order using the information currently available. To help us investigate your case thoroughly and provide the most accurate assistance, please kindly email us at [email protected] (mailto:[email protected]) with your order number and a brief description of the issue you're experiencing. Our team will be glad to assist you as soon as possible.
We appreciate your feedback and the opportunity to assist you further.
D
Dolores · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
尺码已关闭...
中号裤确实是小号,而小号裤则是真正的常规长度。 你不能依赖尺寸。
Halara 回复2026-08-07
Hello,
Thank you for sharing your feedback. We're truly sorry to hear that the sizing didn't meet your expectations.
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Thank you for your patience and for giving us the opportunity to make things right.
Hello,
Thank you for sharing your feedback. We're truly sorry to hear that your dress arrived with a stain and that you haven't received the support you expected from our customer service team.
Our team has already reached out to you via email regarding this matter so we can assist you further and work toward the best possible solution. Please kindly check your inbox (including your spam/junk folder) and reply to our email at your convenience.
Thank you for your patience and for giving us the opportunity to make things right.
Hello,
Thank you for sharing your feedback. We're truly sorry to hear that the top was too small and that you had difficulty finding the exchange instructions.
Our team has already reached out to you via email regarding this matter so we can assist you further and work toward the best possible solution. Please kindly check your inbox (including your spam/junk folder) and reply to our email at your convenience.
Thank you for your patience and for giving us the opportunity to make things right.
C
Cecilia · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
首先,我的奥德花了太长时间......
首先,我的奥德送货时间太长,而且我订购的所有衣服都太大了!我订的特别小,但对我来说都太大了。
Halara 回复2026-08-07
Hello,
Thank you for sharing your feedback. We're truly sorry to hear that the delivery time and sizing of your items did not meet your expectations.
Our team has already reached out to you via email regarding this matter so we can assist you further and work toward the best possible solution. Please kindly check your inbox (including your spam/junk folder) and reply to our email at your convenience.
Thank you for your patience and for giving us the opportunity to make things right.