Cottonxl（cottonxl.com）在 OK.one 的综合评分为 1.0 分（满分 5 分），基于本站收录的 66 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕产品、质量、退款。数据最后更新于 2026-10-24。
Most reviewers were let down by their experience overall. Many buyers frequently complained that the items received looked completely different from the online advertisements and were constructed using extremely cheap materials. Reviewers repeatedly noted that the clothing and shoes arrived in incorrect sizes, poor fits, and completely lacked proper fabric or brand labels. Some reviewers were not happy with the restrictive return policy, stating that high international shipping fees and expensive return costs prevented them from processing returns. Consumers also mentioned that customer support representatives repeatedly avoided issuing full refunds, offering inadequate partial credits or delaying requests instead.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。TOTAL SCAM!!! I bought 2 pairs of sandals which were portrayed as TAOS brand. I’ve only received one pair and it is a cheap knockoff. It came from an address of: 9208 Charles Smith Ave in Rancho Cucamonga, CA 91730. The other pair has not arrived. I charged one to Apple Pay and the other directly to my card. I’m hoping I can get a return but am doubtful. The BBB should look into this!
This is a scam. They deserved a zero. DO NOT BUY FROM THEM! Their clothes are not a linen cotton blend. They are cheap polyester. No phone contact for customer service. They used Nordstrom in their ad yet Nordstrom has nothing to do with this company. I’m sure Nordstrom’s wouldn’t appreciate that. Rather than give me a return, they told me to donate the items I purchased to a charity. Here is what they told me: “Dear Theodora, We have received the pictures you sent. After careful inspection, we have confirmed that you purchased this product. You can confirm again on our store's product details page. Upon inspection, the product you received has no quality or damage issues. According to our return policy, if you need to return the item, you will need to bear the return shipping costs. If you insist on returning the package, we can only process the refund after receiving the returned package. Please understand. The return shipping cost is approximately $20 USD and may take about one month to arrive. To save you time and money, we suggest you keep this item or donate it to someone in need. As a token of our appreciation, we would like to give you a 15% discount coupon for your next purchase. Friendly Reminder: The address on the package is not our return address. Please do not send the package to this address, otherwise we will not be liable for any loss. Best regards, Customer Service Center” Please be aware that they appear to be operating under several company names. Don’t fall for any of it!
Bought online 1 linen women outfit and 2 pairs of sports sandals. Use my credit card to pay.Never heard about them. It has been almost 1 month ago. Feel like it a scam website.
When I saw the advertisement for Cottonxl it was advertised as in conjunction with Nordstrom. I checked the reviews on GOOGLE and they were good. I ordered a shorts set and lounge dress both SUPPOSED TO BE A cotton/linen blend. HA not even as good as the Halloween Costumes you get for your kids at Walmart. So far I haven’t gotten any response about returns so I guess these will end up in the landfill because they aren’t even good enough for GOODWILL. DON’T believe any reviews from them. ALL LIES.
I ordered a “cozy casual cotton jumpsuit” and received a cheap, printed polyester version that looked nothing like the pictures on the website. I would avoid this website at all costs!
I ordered the red, bat wing, relaxed fit, linen shirt and pant set. Their “returns”email is not responding. The outfit I received does not match the photo provided. The material also does not match. The style did not match what was advertised. I would like to return it, however no one is responding from the company.
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