CPAP Supply

Hello, THE REVIEW IS NOT A VERIFIED ORDER for CPAP Supply USA but we will will address the complaint. We apologize for the misconception we may have projected in trying to assist. There were shortages that hit the industry suddenly due to a recall. We were inundated with orders and replacement requests at that time. We have been in business for over 20 years and can assure you we are not thieves. We know the importance of PAP therapy and like many, were blindsided by the sudden inventory issues. We refund or cancel orders immediately and have never withheld funds. Please call CPAP Supply USA at 866-560-2727 with your order information for clarification and further resolution with a manager. Your feedback is valuable but we would need to connect your review with an order number to get a clearer picture of your issue. Thank you, CPAP Supply USA

Hello, We are here to help if you call us at 866-560-2727 or email us at [email protected]. We can't assist via a review but if you contact us, ask for a manager, and explain the issue we can resolve. This will also give us an opportunity to address any issues with our staff. Thank you, CPAP Supply USA

Hello, Unfortunately we are experiencing higher then normal call volumes and site visits which may have contributed to your conflicts. Due to a recent recall the demand has exceeded our normal numbers. We appreciate your patience as we work through these unforeseen issues. Please allow us another oppotunitity to assist you in the future. Thank you, CPAP Supply uSA

Interestingly, there is no order for you in our system nor is your name in our system. With that, we are not able to review an order that doesn't exist. We have been in business for over 15 years and pride ourselves on our customer service, availability, and honesty. It is unfortunate that whoever you purchased from may have name close to ours (this happens all the time) but we can't be responsible for the mistakes of others and would kindly ask that you review your shopping history to determine who you actually purchased from or perhaps provide the name your order was placed under or the order number would be helpful because Sarah Samer isn't our customer. Once received we will ba happy to review the order and correct the problem.