提供了 10% 的折扣,而且从来没有……
提供了 10% 的折扣,但从未兑现。
Robert, I apologize that you did not receive a 10% discount on your order when you placed it online. Our customer service department issued a 10% refund to your credit card on the day we received your order. Please let us know if there is anything else we can help you with. We appreciate your business!

