他们非常乐于助人并且能够…
他们非常乐于助人,能够高效且有效地编辑艺术品。
Crown & Paw(crownandpaw.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 200 条用户评价,属于动物与宠物分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 35% 打了 1 星;商家回复了 43% 的差评;近 12 个月新增 58 条。数据最后更新于 2026-08-10。
他们非常乐于助人,能够高效且有效地编辑艺术品。
优质的服务。已经从他们那里订购过好几次了。
下了订单,13天后我仍然没有收到证明。网站说2-3天。我发送了多封电子邮件,但得到的只是我的订单已重新发送给艺术团队的回复。
Hey Justyna, I understand your disappointment. I'd really like the opportunity to resolve this for you - it's important to us that our customers are happy with their experience! I know how much pets mean to their owners and I'd love to make it right. If you can send me a photo of the item that you have received via the email [email protected] and provide details of your order at your earliest convenience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
尚未收到我的订单,当我联系客户支持时,他们提供了其他人订单的跟踪号码。你甚至没有花时间仔细研究我的问题。我在我的个人资料中提供了订单号和处理时间,但我被一些随机的跟踪号码解雇了。没有留下深刻的印象。
Hi Laura, I'm sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. I've checked the email you sent to us and it seems to show that one of our team has provide you with correct tracking details for your order. Thank you!
艺术作品的预览令人惊叹。我迫不及待地想收到它。
我喜欢他们为那些希望将毛茸茸的朋友变成杰作的宠物主人提供有趣和创意的服务!他们真的捕捉到了我的狗的肖像——他们的工作质量非常好!然而,他们的客户服务花了很长时间才确认我的订单。
Hey Beth, I'm so sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and I would like to make things right. Please let send us an email via [email protected] so I can determine how I'll be able to provide you with further assistance. We value our customers’ opinions and would like to thank you for bringing this to our attention.
该网站非常易于导航,并且有很多选项可供选择。 我希望它的结果和我选择的样品一样好。 我们的狗刚刚去世,这是送给我丈夫的礼物,以纪念她。
不确定,下订单后,将使用我自己宠物的照片。无法看到预览。
Hi Jackie, I'd like to let you know that you'll be able to review and approve the artwork via your dashboard by entering your order number and email address. Thank you!
多么奇妙的想法啊。我迫不及待地想看到模型。
5/7 订购的,最后 5/31 取消了。花了一周半的时间才得到结果,第一稿有一只狗的 6-7 英寸长的毛茸茸的耳朵,长约 2 英寸(尽管所有的耳朵都在源照片中,而另一只耳朵的长度是正确的)。修改请求以他们只是砍掉另一只耳朵以匹配而结束。我在这 3 周内发送了 4 封电子邮件,以获得回复“我的请求已在队列中”。现在是5 月 31 日,我已经取消了,源照片符合所有标准并且质量很高。 更新:我联系了 C&P,希望有机会根据他们的回复解决这个问题。我收到了下次在他们那里购买的优惠券,但他们再次拒绝退还所收取的取消费用。 我在 Etsy 上订购了具有相同图片的相同产品,并得到了一个真人直接沟通,基本上价格相同,我对她发给我批准的初稿感到非常高兴(比 Crown 和 Paw 快了大约一周)。省去麻烦,去 Etsy 上找独立艺术家吧。
Hey there, I understand your disappointment. I'd really like the opportunity to resolve this for you - it's important to us that our customers are happy with their experience! I know how much pets mean to their owners and I'd love to make it right. If you can send me a photo of the item that you have received via the email [email protected] and provide details of your order at your earliest convenience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
最终产品超出了我的预期——对细节的关注令人难以置信!我对我的购买感到非常兴奋,并强烈向任何正在寻找他们毛茸茸的朋友的独一无二的肖像的人推荐 Crown & Paw。
我最近从 Crown & Paw 购买了一幅定制宠物肖像,我对最终产品感到非常失望。肖像中的颜色与我提交的照片不符,整体质量较差。客户服务响应也很慢,对解决问题没有太大帮助。
Hey Kelly, I understand your disappointment. I'd really like the opportunity to resolve this for you - it's important to us that our customers are happy with their experience! Please send us your order details via [email protected] so I can continue to resolve your concerns via email. Thank you!
在发货前从未联系我对我的画布进行审查或修改。我已经多次发邮件了,但没有人回复。图片很模糊,画质很差。 客户服务很差,没有电话号码可以与人交谈。节省你的钱,令人沮丧的经历。 *更新 5/22/23 请注意,当我根据客户服务的要求(第六次)联系他们时,Crown & Paw 没有人就我糟糕的经历联系我。我认为他们发布“公众回应”是出于公关原因,但他们从未打算纠正购买问题。
Hey there, I understand your disappointment. I'd really like the opportunity to resolve this for you - it's important to us that our customers are happy with their experience! Please send us your order details via [email protected] so I can continue to resolve your concerns via email. Thank you!
艺术家们不明白清晰、基本的说明!第一次修改很顺利,但我想改变一下思路。在接下来的修改中,尽管给出了明确的指示,艺术家们还是剪掉或修改了毛发,有时还改变了头部的位置。我什至发送了我在 MS Paint 中所做的粗略编辑,以帮助可视化我所解释的内容。我现在处于修订版 7,这仍然不是我所要求的,但我只是非常沮丧,以至于我放弃并接受它。我想足够接近了。不会再次订购。 这是我从他们那里收到的第二份画布订单。第一次出现打印质量问题,通过向我发送新打印件很快就得到了纠正。
Hey Roger, I understand your disappointment. I'd really like the opportunity to resolve this for you - it's important to us that our customers are happy with their experience! Please send us your order details via [email protected] so I can continue to resolve your concerns via email. Thank you!
喜欢成品!从开始到结束的过程都很简单。
对这幅肖像非常兴奋。 2018 年,我为我丈夫的生日订购了 The General。这是我们 4 磅重的小约克夏麦洛。多么美妙的工作啊。迈洛去年突然去世,我们都很伤心,但我们很高兴能拥有他的这张美丽的肖像。一只新的治疗犬进入了我们的生活,我们决定让威尔逊成为海军上将。我们迫不及待地想并排欣赏这些美丽的肖像。 我认为迈洛会赞同他的新兄弟威尔逊,尤其是帮助我们度过他的损失。感谢您所做的出色工作。
就购买而言,这确实是一次点击热潮。这是送给一群朋友的特殊礼物,我实际上并没有养宠物,但如果我养了,我可能会在这里花很多钱。网站非常可爱!
我订购了错误尺寸的镜框,联系了客户服务团队,看看是否可以升级到更大的尺寸,他们在 24 小时内回复并能够为我进行更改,沟通非常好,强烈推荐这家公司
非常独特,我丈夫一定会喜欢这个枕头,里面有我们两只被宠坏的猫!我想知道是否可以让网站显示所有包含 2 只宠物的产品,这样人们就不必滚动浏览这么多单一宠物产品?我会发现这很有帮助。我会回来过节
共 200 条符合条件的评价