Most reviewers were let down by their experience overall. Customers frequently complained that the items received looked completely different from the online advertisements and were constructed with very poor quality materials. Buyers also noted receiving completely wrong or cheap substitute products instead of the specific items they originally ordered.
However, some customers also noted severe difficulties and unresponsive communication when trying to obtain refunds or resolve their issues. Reviewers mentioned that the business offered minimal partial refunds or expected buyers to pay expensive international return shipping costs. Consumers strongly advised future shoppers to carefully consider these purchases.
Horrible company and communication Customer Service terrible 
I canceled because it was going to ship way later then said. Supposed to be shipped in seven days. It is now been three weeks found out. It’s coming from China. The advertise that it’s an American product do not purchase Total horrible they will not refund your money. 
I would’ve given them zero stars if it had been possible. This company, cu8trend, is a fraudulent company. They are right out of China and advertise products, but what you get is not what they have advertised. They sell knock offs and not even good quality ones. I recently had a bad experience where I ordered something not knowing it was coming from China, and it was not what I ordered. The color was wrong. The description was wrong. It came in a mailing bag, not even in a box with no return information at all. I’ve been going back-and-forth with them for a week trying to get this returned and now they’re saying I can return it, but I have to pay postage back to China, which is more than what it cost to purchase this item. Do not be fooled and do not order from this company. Most things on Instagram or Facebook are coming from China and cannot be trusted. I hope this helps others in the future.
I would give this site a 0 Review. Do NOT order from this company. Check out their return policy!? They do not respond to e-mails. Their "contact" e-mail is a joke. I actually feel the website is a spam.
THESE PEOPLE ARE CRIMINALS.
They will take your money and either send a wrong cheap item or send you nothing.
They won’t respond to your emails and you can’t do anything about it…
I ordered your grass seeds on march 9th, 2026. I could not waite to spread them out in my yard. I followed instructions I looked up on your site to how to prepair yard and watering instructions. Not a thing has happened no grass is growing.
So why??
COULD I PLEASE HAVE A REFUND.
$36.97
Thank you
Worst company to order from. Received the wrong product and they did not even try to assist with getting my correct item sent and offered me a $3 refund. What a joke, do not use these people or waste your time.
I ordered a full beautiful hanging fern basket.....I got leaves. No hanging basket and not enough leaves to pit in a basket if I did get one. Did I contact the customer service, yes. Sorry you got the right order. Disgusting. I gave them 1 star as there was nothing lower.
I want a refund, however you can not get in contact with them! What I ordered look NOTHING LIKE WHAT THE ADVERTISED! I’m disputing this false advertisement and the fact that you can not reach anyone is fraud. PLEASE DO NOT ORDER FROM THIS COMPANY, WORST EXPERIENCE THUS FAR! I will be reporting you and you WILL NOT GET PAID!
This tacky ass Chinese company masquerades as a cutesy boutique based in the US. They advertise an item, then after a month of waiting, deliver you the shittiest 3-D printed plasticky piece of crap version of what the item is, but in no way matches the advertised material, color or design. They charged me $30 for a high-end looking resistance band and delivered $2 plastic 3-D printed crap. Reported for bait and switch. Don't order from them.
This company is horrible to work with. They will NOT give you a full refund. They didn’t send what was advertised at all. I would NEVER recommend this company to anyone. Don’t order from them!
cur8trend
Apr 2, 2026, 8:23 AM
cur8trend Order #258618 Thank you for your purchase! We're getting your order ready to be shipped. We will notify you when it has been sent. View your order or
4
Attachments
Apr 28, 2026, 3:30 PM (2 days ago)
On Tue, Apr 28, 2026 at 3:28 PM Wayne Carter wrote: On Tue, Apr 28, 2026 at 3:25 PM Wayne Carter wrote: On Tue,
cur8trend.com
Apr 29, 2026, 6:21 AM (1 day ago)
to me
Dear Customer,
We have received your feedback and sincerely apologize for any inconvenience this may have caused you.
Regarding the situation you mentioned, we would like to clarify the following: this product is shipped on a random basis—either the new or the previous model—as part of our standard inventory management strategy. However, please rest assured that whether you receive the new or the previous model, the product's core functions, user experience, and quality standards remain completely consistent. Both versions undergo rigorous quality testing and are fully capable of meeting your usage requirements.
We fully understand your concern regarding product quality. Should you encounter any issues while using the product you received, or if you still have any lingering concerns, please do not hesitate to let us know; we will do our utmost to assist you in resolving the matter.
Thank you once again for your understanding and support!
Best regards,
Customer Service Center
(20 minutes ago)
to cur8trend.com
My glasses clearly have no camera. I need glasses with a camera. so what you advertised was wrong. So you telling me this product is shipped on a random basis—either the new or the previous model—as part of our standard inventory management strategy. so regardless of what you are advertising you may or may not get a pair with a camera on it
However, please rest assured that whether you receive the new or the previous model, the product's core functions, user experience, and quality standards remain completely consistent. Both versions undergo rigorous quality testing and are fully capable of meeting your usage requirements.
What does this mean I get what I get........
DO NOT BUY FROM THIS COMPANY!! I would give NO stars if that was an option! Definitely a SCAM company. Ordered 3 products. One as described and other two totally different, knockoffs and unusable. Emailed and got offered $7 and told I should take their offer. Told them to shove their offer and that I would be writing a bad review if problem not fixed. After reading all the reviews here, I know I won't hear from them.
DO NOT BUY FROM THIS COMPANY!!!
Very poor experience with this company. I placed an order for three specific items, but only one item I received was correct. The other two items were completely different from what I ordered, and the colors did not match what I selected.
Customer service has been extremely disappointing. I contacted the company to resolve the issue, but they have not replied to my last email. Being ignored after receiving incorrect items is unacceptable.
This experience feels very misleading and untrustworthy. I would strongly recommend that others be cautious before purchasing from this company. I am still waiting for them to correct this issue or provide a refund.
I would not do business with Cur8trend again, nor will I recommend any United States citizen conducting business with this Overseas company. They Do Not honor their return policy, they force you to pay the expense of returning their product.
This company advertised for quick rust removal product sent me Grease Spray Lubricant. website is inaccessible though they say 90 day refund policy.
DO NOT WASTE YOU HARD EARNED MONEY. We are giving them some free advertising though---- my wife has 2.1 mil followers on social media and ALL got notified of how this scam outfit works.
I ordered two of the same winter masks from them back during the winter. I even tipped them. I was never sent any tracking. Any emails. Nothing. Sent them a email they refused to refund me. Winters over now wasted over 50$ for this. It won’t let me leave a review on shop or their website so I’m leaving it here.
This company has a bait and switch business model. They advertised a pair of smart glasses that were not as advertised when received. When I contacted them to request a return and refund, they offered me a fraction of my cost and told me to keep the product. I'm highly insulted!