DaisySilk.com

We sincerely apologize that our product did not meet your expectations. We’re truly sorry to hear about your disappointment and the frustration this has caused. However, we would like to kindly clarify that we are unable to locate your order based on your username alone. We would greatly appreciate it if you could contact us directly at [email protected] with your order details so that we can assist you as quickly as possible. We completely understand how upsetting this situation must be, and we sincerely regret that your experience did not meet your expectations. Please don’t hesitate to reach out if you need any further assistance. We truly appreciate your understanding and support. Best Regards Daisysilk Customer Service www.daisysilk.com

We sincerely apologize that our product did not meet your expectations. We’re really sorry to hear about your disappointment and the frustration this has caused. We would also like to kindly clarify that we have already contacted you via email regarding your order, so please kindly check your inbox (and spam folder as well) for our previous messages. We understand how upsetting this situation must be, and we truly regret that your experience was not satisfactory. Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. Thank you for bringing this to our attention—it helps us grow and serve you better. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regards Daisysilk Customer Service www.daisysilk.com

We sincerely apologize for the inconvenience and the delay with your order. At the moment, we are unable to locate your order based on the information provided. Please kindly contact our customer support team at [email protected] and provide your order number. We will check the details immediately and assist you with a proper resolution. Your valuable feedback has been shared with our team, and we will use it to improve our product quality and service in the future. It helps us grow and serve you better. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best regards, Daisysilk Customer Service Team www.daisysilk.com

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be, especially when the item did not fit as expected. Regarding sizing, we would like to kindly clarify that our size chart is based on garment flat measurements, not body measurements. We recommend customers compare these garment measurements with a similar well-fitting item they already own to select the most suitable size. For returns that are not related to product quality issues, the return shipping cost is required to be covered by the customer. We always recommend choosing the most economical shipping method available. We did receive your return request and, after confirming the reason for return, we immediately provided the return instructions to assist you through the process. Once the returned item is received and inspected, we will proceed with the refund as soon as possible. We truly appreciate your feedback and the opportunity to improve our service. Best regards, Daisysilk Customer Service www.daisysilk.com

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. At the moment, we are unable to locate your order with the information provided on this page. Could you kindly contact us via email at [email protected] and include your order number? This will allow us to check your order status and provide you with an accurate update as quickly as possible. Once we receive your details, we will prioritize your case and ensure it is reviewed promptly by our team. We truly appreciate your patience and understanding, and we are committed to resolving this matter for you as soon as possible. Thank you for giving us the opportunity to assist you. Best regards, Daisysilk Customer Service www.daisysilk.com

Hi Denise, Thank you so much for your wonderful feedback! 💛 We’re truly delighted to hear that you are happy with your first purchase from Daisysilk. It’s especially great to know that you loved the softness, fit, and our packaging presentation. We put a lot of care into every detail to ensure a premium unboxing experience. We also appreciate your understanding regarding the shipping time and are glad the delivery arrived sooner than expected. Your kind words mean a lot to our team, and we look forward to serving you again in the future! Best regards, Daisysilk Customer Service www.daisysilk.com

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. You reached out to us regarding a return on April 2nd, and we replied on April 3rd asking for details about the item you wanted to return. We sincerely apologize that our response was delayed due to the holiday period. After the holiday ended, we sent you the return instructions on April 7th. Please follow the guidance provided in that email to proceed with your return or exchange. We are here to assist you throughout the process and want to ensure your request is handled as smoothly as possible. We truly appreciate your patience and understanding, and hope that through our efforts we can restore your confidence in our service and products. Thank you for giving us the opportunity to address this matter. Best regards, Daisysilk Customer Service www.daisysilk.com

We sincerely apologize for the experience you’ve had with your order and fully understand how disappointing this situation must be. We take the quality of our products very seriously and want to ensure that any issues are addressed promptly. To assist you further, could you please contact our after-sales team at [email protected] with your order number and provide photos showing the issues you’ve encountered (such as pilling, color difference, and strap design)? Once we receive this information, we will review your case carefully and work with you to find a suitable solution. Your satisfaction is very important to us, and we are committed to resolving this matter as quickly as possible. Thank you for giving us the opportunity to address this issue, and we appreciate your cooperation. Best regards, Daisysilk Customer Service www.daisysilk.com