Darn Good Yarn 是一家反应灵敏的公司,提供卓越的客户服务。
它为印度工匠合作伙伴提供公平公正就业的精神确实令人感动。回收材料并赋予女性权力,打造美丽的产品。 ⭐️🌟🌟
Darn Good Yarn 回复2025-05-16
Hi Nancy!
Thank you so much for your kind words and support! We're truly grateful to have customers like you who appreciate not just our products, but the mission behind them. Supporting artisans, promoting sustainability, and empowering women are at the heart of everything we do and it means the world to know that resonates with you. 💛⭐ - DGY Team
Hello Beverly Jo!
Thank you so much for sharing such a beautiful and heartfelt message! 💖 We’re so glad to hear that DGY’s fabrics have been a lifesaver for you, especially with the breathable sari silks that help you stay comfortable. It's wonderful that you and your husband are not only enjoying the items, but also supporting fair trade and empowering women in communities that truly need it. Your support makes such a difference, and we’re incredibly grateful to have you as part of our community. Wishing you continued comfort and joy with every piece! 💫 - DGY Family
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Consumer · 写过 2 条评价 · 体验于 2025-04-01 ·
★★★★★
奇妙的回收神话
我通常从 Sam 的销售处购买。她很聪明。我喜欢在购买产品之前先看看它,所以 Facebook 上的销售对我来说非常棒。这也是一个很棒且支持性的社区。
我最近购买的东西来自内尔的现场销售之一。它有一个很棒的黄色长层,非常适合春天。我打算在复活节星期天穿它。它还配有一个小红石手链和手写便条作为礼物。美丽💕💕💕
Darn Good Yarn 回复2025-04-07
I’m so glad you love Sam's and Nell's sales and enjoy the Facebook community. It’s all about making sure you feel confident in your purchases. 💖 We’re so grateful for customers like you! Enjoy wearing it on Easter Sunday! 🌼💛 -Claudia
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Tiffaney · 写过 1 条评价 · 体验于 2024-12-01 ·
★★★★★
爱该死的好纱线
爱达恩古德纱线。我喜欢他们所有的产品。它们制作精良,面料非常柔软。我喜欢公司所代表的一切。
Darn Good Yarn 回复2025-03-24
Hi Tiffaney!
We're so happy to hear that you love our products and appreciate the quality and softness of the fabrics. It means a lot to us that you also connect with the mission and values behind Darn Good Yarn. Your support truly makes a difference, and we’re so grateful to have you as part of our community! 💖 -Claudia
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Diane Pugh · 写过 3 条评价 · 体验于 2025-02-25 ·
★★★★★
到处都是美好的感觉
双面纱丽裙真舒服!每次购买,我都在帮助印度女性就业。到处都是美好的感觉!❤️
Darn Good Yarn 回复2025-02-26
Thank you so much for sharing your wonderful feedback! We're so happy to hear you love the reversible sari skirts and that you feel good about supporting such a meaningful cause. It truly means a lot to us, and to the women in India, that you’re part of this effort. We hope you continue to enjoy your skirts and the positive impact they create!
Thanks again for your support! ❤️ DGY Family
I sincerely apologize for the inconvenience you’ve experienced with your order. I completely understand your frustration with the delivery delay, especially when it was expected to arrive yesterday, the 25th.
It seems that USPS has unfortunately updated the delivery date, which is beyond our control. While we try to ensure smooth deliveries, there are times when shipping carriers experience delays or changes that we aren’t notified of in advance.
I assure you that your package is still on its way, and according to the latest tracking update, it should be delivered soon. I recommend keeping an eye on the tracking for any additional updates. If there’s anything else I can do to help or if you need further assistance, please don’t hesitate to reach out.
Once again, I apologize for the inconvenience, and I truly appreciate your understanding and patience in this matter.
Best regards,
Claudia
Thank you for sharing your thoughts, and I’m truly sorry to hear about your recent experience. We deeply value all of our customers, and it’s disheartening to hear that you feel disappointed.
We strive to create a positive and respectful community, and I apologize for any actions or communication that may have led you to feel otherwise. I also apologize for the lack of communication regarding your order. That’s certainly not the level of service we aim to provide, and I completely understand your frustration.
Please know that we appreciate your past support and your feedback, and we take it to heart as we continue to improve. If there’s anything more I can do to address your concerns or clarify the situation, please don’t hesitate to reach out to [email protected] and we love to take a look at we can do and how we can better serve you. -Claudia
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Rachel Ahrens · 写过 1 条评价 · 体验于 2025-02-03 ·
★★★★★
喜欢钩针纱线和裙子!
作为一名长期的专业钩针设计师和角色扮演者,我总是在寻找有关纱线、钩针和工艺品,有时甚至是衣服的超值优惠。我是他们的 Yarn of the Month 计划的成员,这个计划非常实惠,我每年都喜欢他们的主题,比如 2024 年的 Wanderlust,而今年的主题是 Goddesses。我非常喜欢 DGY 的纱线和漂亮的丝质裙子,它们是如此百搭且百搭——我已经在我的生日计划中穿过了两次!此外,我最新的基于迪士尼 Encanto 的 Mirabel 的角色扮演大约有 40% 全部来自 Darn Good Yarn 材料,它们是可持续的和公平贸易的,它们通过小型企业支持非常好的事业。请支持他们,他们太棒了!!!
Darn Good Yarn 回复2025-02-10
Wow! Thank you so much for sharing your experience with us! 😊 It’s fantastic to hear that you’re enjoying our Yarn of the Month program and that our themes have resonated with you—Wanderlust and Goddesses are definitely fun ones! We're thrilled that our yarn is part of your creative process, and it’s incredible to hear that about Mirabel cosplay!!
It also warms our hearts to know that our silk skirts are a go-to for you, especially for special occasions like your birthday! We really appreciate your support for our sustainable, fair-trade practices and the causes we stand behind. Your words truly mean the world to us, and we’re so grateful to have you as part of our community.
Thank you for all the love, and we can’t wait to see what you create next! 🌟💖 - DGY Team
Thank you for sharing us your experience and what an amazing transformation! It’s so inspiring to hear how Darn Good Yarn has helped you embrace more vibrant colors and styles. I love that you’ve found such versatility in the sari wrap skirts and can wear them in so many different ways definitely a travel essential! Plus, I’m sure those skirts make a bold statement wherever you go.
It’s also really wonderful that you’re supporting a company that works directly with artisans in India, ensuring fair and sustainable practices. It sounds like DGY isn’t just about clothes, but about creating a community too. One where women can feel confident and empowered. Your story is such a great reminder of the positive impact shopping ethically can have, and I can see how it’s made a difference in both your wardrobe and your outlook.
Thanks so much for sharing your experience. You're definitely inspiring others to take the leap too! -Claudia
I’m really sorry to hear about your experience, and I completely understand how frustrating this must have been for you. It’s tough when you’ve invested so much time and effort into something, only to feel like it’s not living up to expectations. We truly value our customers, and it’s upsetting to hear that we didn’t provide the support you needed when you reached out.
The last thing we want is for anyone to feel stuck with a product that isn’t what they expected, and I sincerely appreciate you sharing your feedback with us. We definitely missed the mark in this instance, and I’m really sorry for that. While I know the gift card didn’t solve the issue, we’re taking your experience to heart as we work on improving things moving forward. We want to make sure everyone has a positive experience with us, and we’re grateful for your input in helping us get better.
If you ever want to talk more or give us another chance, please don’t hesitate to reach out. We’d love to try to make things right. Thank you again for sharing your thoughts, and I truly hope we can find a way to turn this around for you. -DGY Team
We are all beyond grateful for your kind words about our mission and commitment to sustainability. Knowing that you’ve been a loyal customer and that our work has touched you in such a meaningful way truly warms my heart. Thank you for being a part of this amazing journey with us, and we so happy you’re part of our DGY family! 💖 Here's to many more beautiful products and memories ahead! 😊 - DGY Team
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Hran · 写过 1 条评价 · 体验于 2025-02-09 ·
★★★★★
华丽的产品,令人难以置信的公司!
Darn Good Yarn 拥有最漂亮的 2 层纱丽裹身裙,可以多种不同方式穿着,如裙子、上衣和连衣裙! 我最喜欢的其他一些是他们的贝丽袖裹身上衣和掸子,它们都是由从垃圾填埋场保存下来的华丽回收莎丽材料制成的珍品之一! 产品、公司使命、客户服务都令人难以置信,我很高兴成为他们社区的一员!
Darn Good Yarn 回复2025-02-09
Aww, thank you so much for the kind words! 💖 We’re absolutely thrilled to hear how much you love our sari wrap skirts, belle sleeve wrap tops, and dusters! It means the world to us that you appreciate the one-of-a-kind treasures made from recycled sari materials and we’re so proud of the mission behind what we do, and knowing it resonates with you makes everything so much more special. 🌟
Your support means everything to us, and we’re so grateful to have you as part of our community! We’re here because of wonderful customers like you, and we’re so glad you’re enjoying your pieces. Thanks again for sharing your love with us! 😊 -Claudia
Good day!
We are truly sorry to hear this. It’s always tough when a brand you’ve supported and believed in falls short of the values that initially drew you to them. We genuinely appreciate the thought and care you’ve put into sharing your experience, and we can only imagine how painful it must have been to watch the situation unfold.
It sounds like you’ve given a lot of time and thought to both businesses, and we respect your commitment to ethical practices. Your perspective on the competitor’s business is incredibly valuable, and we are grateful for your honesty. We want to acknowledge that your feedback about the CEO’s actions and the company’s handling of the situation is taken seriously. It’s clear this has been a deeply upsetting experience for you, and we never want to cause harm or make anyone feel uncomfortable or unsupported.
Thank you for bringing your concerns to light, and I hope that both companies can learn from this situation to ensure that everyone is treated with the respect and integrity they deserve.
Feel free to reach out to us at [email protected] if you would like to share us more further feedback as we are here to listen. -DGY Team
It’s definitely tough to hear about all the tension between the groups, and WE hear you, and thank you for sharing us your honest feedback regarding the situation and we truly appreciate it.
We know that consistency is important, and we're continuously working to improve that so everyone can be confident in their purchases. We value your support, and we’ll do our best to address any concerns to make the experience better moving forward!
Thanks for sticking with us, and we’ll keep working hard to make sure things improve! -Claudia
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David Noonan · 写过 1 条评价 · 体验于 2025-01-26 ·
★★★★★
一切都做对了
我向他们的每月纱线俱乐部订购了三个月的订阅,Darn Good Yarn 在三个月订阅结束时在未经我许可的情况下续订了两个月,然后我意识到并取消了订阅
后来我发现这是一个无心的错误。我原本以为这是一种不诚实的企图从我身上榨取更多钱,但这家公司向我伸出援手,退还了我两个月的费用。我想说的是,他们反应迅速,把事情纠正过来,这意味着他们非常重视自己的声誉。我对 Darn Good Yarn 表示赞赏,并且很高兴将来能从他们那里订购。
Darn Good Yarn 回复2025-01-28
We sincerely apologize for the confusion and frustration this has caused you. We completely understand how important transparency is with subscription services, and we take your concerns seriously. Our team is currently looking into the situation, as we haven't encountered this issue with our subscriptions before.
In the meantime, we will go ahead and refund the extra charges for the two months that were mistakenly billed. We truly appreciate your feedback, and we'll work to make sure this doesn't happen again in the future.
Thank you for bringing this to our attention, and we’re sorry for any inconvenience caused. If you have any further questions or concerns, please don't hesitate to reach out.
-DGY Team
Wow, I absolutely love your perspective on sari wraps! It’s so true how these skirts carry so much individuality and personality. The way you described them as "saris of the soul" really resonates—each wrap seems to hold its own energy, just like our spirits. It’s amazing how something so versatile can be so empowering, and the compliments you get only deepen that connection. Wearing something that’s both beautiful and meaningful, and that lets you express yourself in so many ways, is truly special. Your passion for these skirts is inspiring! Thank you for sharing this awesome feedback, Maria! -DGY Team
Hello Cheri!
Wow, thank you so much for sharing your experience! I’m thrilled to hear that Darn Good Yarn has resonated with you in so many ways. We’re so proud of our commitment to sustainability and supporting women-run co-ops, and it means the world to hear that it aligns with your values as well. It’s wonderful that you’re enjoying the recycled sari wrap skirts, they truly are unique pieces, and we love helping our customers find exactly what speaks to them. It’s also amazing to hear that the Crafting Enthusiasts and Wrap Skirt fan groups have added another layer of connection and fun to your experience! We love seeing that sense of community grow and thrive. Thanks again for being such a valued part of the DGY family! Your support really inspires us to keep doing what we do.
-DGY Team
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Sharon Cassidy · 写过 1 条评价 · 体验于 2025-01-08 ·
★★★★★
很棒的产品
优质的产品,快速的运输和独一无二的产品
Darn Good Yarn 回复2025-01-10
Thank you so much for your kind words! We're thrilled to hear you're happy with the products and service. We strive to offer unique items and fast shipping, and it’s wonderful to know it made a great impression!
-Nicole
President & CEO
Thank you so much for your wonderful feedback! We’re thrilled to hear how much you love the elephant duffel bag. It sounds like it’s the perfect companion for your big blanket projects, and we're so glad it met your expectations in both style and functionality. We couldn't agree more—it’s a beautiful and practical piece of art!
Thank you again for the kind words and for recommending it. We hope it continues to be a great addition to your travels and projects! 🐘💖 -DGY Team
Hello Nancy,
Thank you so much for your kind words! We're delighted to hear that you've had consistently positive experiences with our customer service and that you’re happy with the quality of our products. It’s great to know that you enjoy the Sale Bin and flash sales, and we’re proud to support artisans from around the world.
We truly appreciate your loyalty and enthusiasm for our new products—your support means the world to us! If there’s anything we can assist you with, don’t hesitate to reach out. Thanks again for being a part of our community! -Claudia