Paid for 1 week shipping and have yet even got any information on my order, first and last time with this company. I emailed to ask about the product and of course I have gotten the same emails over and over again, I wouldn’t trust them with any information.
I ordered a Xiaomi mi 8. After completion of my online order next day I received an email from DD4.COM they asked me to send a photo of my credit card to verify that I'm the original card holder. I sent them a screenshot of my credit card statement but they still want photo of my card and said if I don't send them photo they will cancel my order and give me refund then I said that's ok. After that I sent them few mails to confirm have they cancelled my order and processed refund? They haven't reply. I try to call them on those numbers which are given on the website but nobody answered and later on I found those numbers are incorrect. I've lost my $565.
Hi,
This is DD4 customer service, and thanks for your support on us.
For your order 180415043556702, due to the xiaomi universal remote control stock shortage,
you order can not be shipped out as scheduled.
Full refund in processing.
your understanding will be appreciated.
Despues de 10 dias me mandan eso. Aun no veo el dinero pero me parece una tomadura de pelo.
NO COMPREIS EN ESTA TIENDA
I made my first purchase as a guest on the 28th of January for a product to be shipped from Shenzen China. I can see the product was processed and was leaving China on the 2nd of February. I have yet to receive any update since and USPS shows the package is ready to be received. I can't get information and even their support numbers are wrong.I have tried to put in a ticket but I can't because I was a guest. I have a similar product arriving from Gearbest with none of these issues and I ordered it on the 7th of February it is even coming from Shenzen China. I think this will be the last order I make with this company. I am also going to be advising everyone to avoid them. I will stick with the better alternatives.
Tracking number provided for the order was invalid. Would not track at all.
Ordered on 3rd of March and waited till 20 April.
After contacting them, they said that the delivery attempt had failed and either I have to pay extra to have it re-delivered or destroy the order. Nothing was left behind to indicate that a delivery was attempted so it made no sense to pay anything extra.
No refund was given as they claim they delivered but the delivery returned.
Facilitan tracking falso, remiten a un transportista que reconoce que el pedido no existe, se reclama y facilitan otro n° de seguimiento sin indicar transportista, tardan en responder,...
Un cachondeo. Huyan de esta página.
The store is very similar on aliexpress. Goods lot, do not need to look for the best. Sellers put up different products at different prices. A lot of electronics. There are daily transactions of 0.01 cent have great sales and coupons. Recently great discounts on a monopod - I bought it. Also on the LED lights. In short a lot of goods, and it is all an interesting look and buy!
Hi everyone!
I`m a fan of xiaomi product...One day i decide to buy XIAOMI LED but i didn`t want pay 5$ in official store for it.
I have found this item on FLASH deal on DD4.com for 0.88$!
So this was really a great chance for me to buy it!
Thank you very much DD4com!
Order number: 1528664229