The Deadbolt Mystery Society

Randon, we appreciate you! Thanks for your ongoing support!

Thank you so much, James! We really appreciate the kind words.

Thank you so much! We appreciate you!

Thank you so very much! We love having you as a part of our DMS community and we are so thrilled to hear how much you love the world building and connective tissue between the boxes, books, and podcast! We appreciate you!

Johannah, thank you very much! We are so appreciative of your kind words and love your continued support. You are such a pleasure to have in our DMS community. Thank you for the positivity and joy that you bring to everyone!

Thanks so much, Carrie! We are thrilled to hear you enjoyed your mystery experience.

Thank you for you feedback. We are sorry your package has not arrived and that you are not impressed with us. That's definitely not what we strive for. We are a game company and want people to have a good time with us. You mentioned "then they should arrive monthly and not at the end of the month" We completely agree! Unfortunately, vendor delays and mother nature wreaked havoc. You purchased a subscription in December and shipments to subscribers are to be shipped within the first full week of the following month. That's how it's supposed to work and how it normally works. Unfortunately, there were many things that we experienced that were completely out of our control. We had vendor delays from the holidays or broken down production machinery. Winter Storm Cora swept across the country and caused so many issues with vendors shutting down, and it shutting us down and also USPS. We are located in Mississippi and severe winter weather is not something our area is equipped for since we get it maybe once or twice a year. Once we received everything from our vendors we got shipments out to subscribers as quickly as we possibly could. We also sent out multiple emails updating our customers on the delays and providing access to free mysteries in the meantime. Our apologies if those emails somehow missed you. We hope your daughter enjoys her mystery once it arrives!

Hey Robin, thanks for your feedback. We are sorry to hear that your first package has not arrived. It's on its way and tracking is showing it to be delivered this week. Unfortunately, we had severe vendor delays and Winter Storm Cora wreaked havoc across the country causing lots of delays and shutdowns. We sent out multiple emails updating customers on these delays and we are sorry if the emails somehow missed you. We hope you enjoy solving the mystery once it arrives.

Thanks so much, Angela! We are very happy to hear that your family enjoyed solving our mystery!