Thank you for sharing your perspective. While clients are always free to work directly with their creditors, many creditors require settlement payments in one or two lump-sum payments, which isn't financially feasible for everyone. Our program allows clients to build funds over time and typically repay settlements over 12–24 months without additional interest. While settlement results vary by creditor and individual circumstances, our goal is generally to negotiate settlements around 50% of the enrolled balance, though some creditors may settle for more or less. We encourage anyone considering their options to carefully compare the costs, payment requirements, and overall benefits before making a decision.
Thank you for sharing your feedback. We understand the importance of having a clear understanding of the program before making a decision. During enrollment, there is a significant amount of information reviewed, including program details, fees, and expectations. These details are provided during the enrollment process and included within the agreements clients receive for review and signature. We also encourage all clients to carefully review their signed enrollment documents and take advantage of our Welcome Webinar, which provides additional information about the program, including fees.
We regret that you did not feel fully informed about the process. We appreciate your feedback, as it helps us continue improving the client experience and ensuring expectations are clearly communicated throughout enrollment.
We understand how frustrating this can be, and we're sorry to hear you ran into trouble with the application process. We'd appreciate the opportunity to help and would like to connect you directly with a member of our team by phone at #1-866-206-9726. We hope to hear from you soon.
Hello,
Thank you for sharing your experience with us. We sincerely apologize if you felt dismissed or unheard during your call. That is never the level of service we aim to provide, and we truly value your time and questions.
We would love the opportunity to make this right and ensure all your concerns are properly addressed. Please reach out to us at [email protected], and we will gladly set up a time for a dedicated team member to go over everything in detail with you.
Your trust is important to us, and we appreciate the opportunity to assist you.
Best regards,
Debt Clear Usa
Dear Cheers,
We sincerely apologize for the experience you had when reaching out to us. We strive to provide excellent customer service, and it’s concerning to hear that your call was disconnected. That is not the level of service we aim to provide, and we appreciate you bringing this to our attention.
We would love the opportunity to assist you and address any concerns you have. Please reach out to us at [email protected] , and we will make sure a representative is available to help you.
Your feedback is important, and we appreciate the opportunity to make things right.
Best regards,
Debt Clear USA
Dear S P,
Thank you for sharing your thoughts. We take feedback seriously and want to address your concerns transparently.
All reviews on our platform reflect the genuine experiences of our clients. We are proud of the relationships we build with our clients and the positive outcomes we strive to achieve. While some clients choose to highlight individual representatives, others focus on their overall experience. These reviews are not fabricated, and we do not engage in selling personal information—your privacy is always our priority.
If you have concerns about your experience or would like to learn more about how we operate, please feel free to reach out to us directly at [email protected]. We would be happy to clarify any misconceptions and address any specific issues you may have.
Thank you for the opportunity to provide clarity.
Sincerely,
Debt Clear USA
Dear Eric,
Thank you for sharing your experience with us. We understand how stressful it can be to receive collection calls during this process, and we’re here to support you every step of the way.
Debt resolution is a journey that often takes time to yield visible results. While some creditors may respond quickly, others can take longer to engage in negotiations. Rest assured, we are actively working on your behalf to secure the best possible outcomes for your enrolled accounts.
We would be happy to provide you with an update and answer any questions you may have about your program. Please feel free to contact us directly at [email protected] or call our Client Services team for assistance.
Thank you for trusting us to help you achieve your financial goals. We value your patience and are committed to your success.
Sincerely,
Americor