dewbu.com

Thank you so much for this thoughtful review – and for your patience while we resolved the initial issues with the stained jacket and missing charger. 🙏 We're truly glad our team could address those problems promptly and professionally – because taking care of our customers and standing by our integrity is exactly what we believe in. Just so you know: your DEWBU jacket is backed by a 3‑year warranty, and the battery is covered for 18 months from the date of purchase. If anything else comes up, please don't hesitate to reach out to us at [email protected]. Thanks again for giving us the chance to make things right – and for trusting DEWBU. Stay warm! 🧥🔥 The DEWBU Team

Thank you for your honest feedback – and we're sorry the warmth didn't meet your expectations compared to other brands. 🙏 Our fleece heated jackets are designed to provide comfortable warmth, but actual heat perception can vary depending on the heat setting used, base layers, and outside temperature. If you feel your jacket isn't getting warm enough, there may be an issue with the battery or heating elements. Please email us at [email protected] with your order details and a short description of the problem. We'll be happy to help troubleshoot and find a solution. Just so you know, DEWBU jackets come with a 3‑year warranty and batteries are covered for 18 months. We want to make sure you stay warm – so please reach out. Thanks again for giving us a try. 🧥🔥 The DEWBU Team

Thank you so much for your kind words – and we're so glad the jacket arrived in time for your trip! 🙌 Going the extra mile for our customers is what we love to do. We're thrilled you're pleased with both our communication and shipping. Just a friendly reminder: your DEWBU jacket is backed by a 3‑year warranty, and the battery has an 18‑month warranty from the purchase date. If you ever need any assistance, just email us at [email protected]. Thanks again for choosing DEWBU – enjoy your trip and stay warm! 🧥🔥 The DEWBU Team

Thank you for the great feedback! 🙌 We love hearing that our team could answer your billing question quickly and clearly – first time, right away. That's how it should be. Just a quick reminder: your DEWBU jacket comes with a 3‑year warranty and the battery is covered for 18 months. If you ever need anything else, just reach out to [email protected]. We're always here to help. Thanks again for trusting DEWBU – stay warm! 🧥🔥 The DEWBU Team

Thank you so much for giving DEWBU a try – and for sharing such a thoughtful, detailed review! 🙌 We completely understand the skepticism when ordering online these days, so it means the world to us that you had a great experience – from easy website navigation to fast shipping and clear communication. We're thrilled that the coats heat up nicely, have good battery life for your needs, and aren't bulky. That's exactly what we aim for. Just so you know: your DEWBU jackets come with a 3‑year warranty, and the batteries are covered for 18 months from the date of purchase. If you ever have any questions or need assistance, just email us at [email protected]. Thanks again for trusting us – and for recommending others to give us a try! Stay warm and happy. 🧥🔥 The DEWBU Team

Hi Thank you for your kind words and for sharing your experience. We’re especially glad to hear that our customer support team was able to help and make things right for you. Your support means a lot to us. Best regards, The DEWBU Team

Thank you so much for this awesome review – and for putting our jacket to the real test! 🙌 We're thrilled it held up on the dock in single-digit temps and kept you warm on medium for a full 5‑hour shift. That's exactly what we designed it for. Just so you know: your DEWBU jacket is backed by a 3‑year warranty, and the battery has an 18‑month warranty from the date of purchase. If you ever run into any issues – now or down the road – please email us at [email protected]. We're always here to help. Thanks again for trusting DEWBU. Stay warm out there! 🧥🔥 The DEWBU Team

Dear Calamity, Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the delay in your order. We are truly sorry for any disappointment this has caused, especially since you’ve been enjoying our heated jacket. Our customer service team will be reaching out to you shortly to assist in resolving this matter to your satisfaction. Please rest assured that we are committed to addressing your concerns promptly. Thank you for bringing this to our attention, and we hope to make things right for you soon. Best regards, The DEWBU Team

Thank you so much for your continued trust – two years in a row, that means a lot to us! 🙌 We're sorry there was a shipping mix‑up, but so glad our customer service team could jump in and resolve it quickly. We truly appreciate your high recommendation. Just as a friendly reminder: your DEWBU jackets are backed by a 3‑year warranty, and the batteries are covered for 18 months from the original purchase date. If you or your daughter ever need assistance, please don't hesitate to email us at [email protected]. Thanks again for choosing DEWBU – we're honored to help keep your family warm! 🧥🔥 The DEWBU Team

Thank you! 🎯 We're thrilled the camo pants and jacket match perfectly and keep you warm. That's the kind of heavy-duty gear we love to make. Just so you know: your DEWBU jacket and pants are backed by a 3‑year warranty. If you ever need assistance, just email us at [email protected]. Thanks again for choosing DEWBU – stay warm and well‑matched! 🧥🔥 The DEWBU Team

Thank you so much for your kind review! 🙌 We're really glad you're happy with your DEWBU jacket. Thanks again for choosing us – stay warm! 🧥🔥 The DEWBU Team

Thank you so much – and what a great trade of warmth between you and your husband! 🙌 We're honored to be your go‑to jacket brand. The multiple heating zones and adjustable settings really do make all the difference. Thanks for choosing DEWBU – stay cozy together! 🧥🔥 The DEWBU Team

Thank you – simple and honest, we appreciate that! 🙌 Glad it works and does the job. That's what really matters. Thanks for choosing DEWBU – hope your wife stays warm! 🧥🔥 The DEWBU Team

"Finally not miserable!" – that might be the best thing we've ever heard. ❄️🙌 South Dakota winters are no joke, and we're so glad our jacket changed everything for you. Thank you for the strong recommendation – stay warm and happy! 🧥🔥 The DEWBU Team

Thank you so much for the enthusiastic recommendation! 🙌 We love hearing that our jacket fits perfectly, heats long, and that our customer service and shipping hit the mark. And great tip on the extra battery for those extra‑long cold days 😉 Thanks for trusting DEWBU – we're honored to keep you warm! 🧥🔥 The DEWBU Team

Thank you! 🙂 Fits well and cozy – that's all we need to hear. Stay warm and comfy in your DEWBU! 🧥🔥 The DEWBU Team

Hi Thank you for your 5-star review. We’re glad to hear your order arrived smoothly and that you had a positive experience with delivery. We truly appreciate your support. Best regards, The DEWBU Team

Thank you! 🙌 So glad you're a fan – fit, color, and warmth all working together. That's what we love to hear. Thanks for choosing DEWBU! 🧥🔥 The DEWBU Team

Dear San, Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. We want to explain here, our batteries are designed with an automatic protection function to prevent over-discharge when not in use. If you don't use it after 12 hours, the over-discharge protection will be automatically activated. Press the battery switch or unplug the battery and plug it back in before next time to use it again. To further resolve your issue, our customer service team will be reaching out to you shortly to ensure your concerns are addressed properly. Your satisfaction is our priority, and we are committed to making this right. We value your feedback and appreciate your understanding. Best regards, DEWBU Support Team

Thank you! 😊 Comfortable, warm, and stylish – that's the perfect combo. We're so glad you're enjoying your softshell jacket. Thanks for choosing DEWBU! 🧥🔥 The DEWBU Team