沟通很棒
沟通很好,每个人都非常乐于助人
Mahalo Nui Loa! This is wonderful to hear!
DHX-Dependable Hawaiian Express(dhx.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 64 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 40% 的差评。数据最后更新于 2026-08-10。
沟通很好,每个人都非常乐于助人
Mahalo Nui Loa! This is wonderful to hear!
可用性通知很及时,取货很容易,而且材料完好无损。 工作人员很专业。
Thank you for your feedback! This is great to hear! We appreciate your business and support!
永远可靠,当然!
Mahalo Nui Loa! We appreciate your support!
Thank you for the feedback! We appreciate your business!
交货准时。要求提前交货,DHX 为我们提供了住宿。他们甚至自带设备来卸货。 对服务非常满意。
Mahalo Nui Loa! This is wonderful to hear! We appreciate you!
Amy Kinimaka 一直帮助我提供运输报价。 她和她的团队确实帮助我在从任何地方发货时向客户提供正确的账单。 大卫吉川与亚历山大兄弟有限公司
Thank you for your feedback! We appreciate your business and support!
沟通很糟糕......我需要发送第二个和第三个更新请求。当我打电话时,我只能得到与我在夏威夷送货相关的最新信息……没有通过电子邮件回复。只有洛杉矶的萨尔·坎波斯做得很好。当我给他打电话时,他似乎很关心并且乐于助人。
Thank you for bringing this matter to our attention. Upon review, we confirmed that the delay in responding was not consistent with our established communication standards. Timely responses and proactive communication are fundamental components of our customer service protocol and are expectations we hold across our organization. We have addressed this matter directly with the personnel involved and have reinforced these expectations with the broader team to ensure that customer communications are handled promptly, proactively, and professionally. We value your feedback and appreciate the opportunity to review our processes and strengthen our commitment to providing exceptional service.
一如既往的一流服务和沟通。
Thank you for your business and support!
我永远不会选择使用这个托运人。然而,我们通过订购的一些公司使用它们,每次我知道我都会感到头疼。他们的沟通总是不专业。他们表现得好像询问您的货物会给他们带来不便。 我在一所大学工作,有人联系我,询问不属于我的货物。不是因为我的名字在包裹上,而是因为我是他们存档的整个大学电子邮件列表中的一封电子邮件。当我说包裹不是我的时,我担心他们是否会尝试找出它属于谁,因此我尽最大努力为他们找到正确的人(例如拨打运输标签上的电话号码,而不是向随机的人发送电子邮件 - 这是他们应该做的)。送货司机不知道要送货到哪里,也不会花太多精力去实际查找。我对他们如何维持生意感到惊讶。
Thank you for taking the time to share your feedback. We sincerely apologize and regret that your experience did not meet the standards we strive to uphold. Your review was elevated and carefully reviewed by our leadership team. With respect to the shipment inquiry, our records indicate that your contact information had previously been associated with shipments for your institution and had proven helpful in resolving delivery issues when recipient information was unavailable. However, we recognize that organizational contacts may change over time, and we have reviewed and reinforced our procedures accordingly. We have also reviewed the concerns regarding delivery coordination and recipient identification. Our processes are designed to ensure that reasonable efforts are made to identify the appropriate recipient and delivery location. The matters raised in your review have been addressed with the appropriate teams as part of our ongoing commitment to continuous improvement. We appreciate your feedback and the opportunity to review and strengthen our processes.
优质的服务和沟通 - 谢谢约翰和娜塔莎。
Mahalo Nui Loa!
司机按要求在交货前半小时给我打电话。 司机很有礼貌而且非常乐于助人。
Thank you for your feedback! We appreciate it!
与 DHX 客户经理 John Takizawa 合作,他提供了专业、友好和友善的客户服务,使这次体验总体而言非常出色。 约翰反应灵敏、及时,并为我们提供了有竞争力的运费。 马哈洛皮哈!
MAHALO NUI LOA! This is wonderful to hear! We appreciate your business and support!
Thank you for your feedback!
DHX 团队对当前和未来的市场非常了解。 当您有任何问题、疑虑或需求时,他们也会非常乐于助人并积极响应。 衷心感谢他们的所有支持。
Thank you so much! This is absolutely wonderful to hear! We appreciate your business!
没什么,截至5月28日我们还没有收到包裹。
Thank you for your business and support!
始终可靠 始终与客户服务阿罗哈!
Thank you so much! We appreciate you!
DHX 非常可靠并且非常善于沟通。 DHX是最好的!!
Mahalo Nui Loa! This is amazing to hear! We appreciate your business and support!
MAHALO NUI LOA!
正如预期的那样,可爱岛的服务和发电机都很棒。
Thank you for your feedback!
共 64 条符合条件的评价