非常好的客户服务
客服态度非常好,送货也很快
Thank you for your kind feedback! We’re really glad to hear you were happy with our customer service and prompt delivery. We appreciate your support.
Direct Kitchen Doors(directkitchendoors.co.uk)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 60 条用户评价,属于家居与园艺分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 46 条。数据最后更新于 2026-08-10。
客服态度非常好,送货也很快
Thank you for your kind feedback! We’re really glad to hear you were happy with our customer service and prompt delivery. We appreciate your support.
好的产品,定制切割和钻孔。我想说的唯一的小问题是交货时间早于预订日期,这通常不会成为问题,但准备交货日期已提前的电子邮件或短信会让体验更好一些。
Thank you for your valuable feedback! We’re really pleased to hear that you were happy with the product quality and that the custom cutting and drilling were spot on. We also appreciate your comment about the delivery timing — that’s very helpful, and we’ll make sure to review our communication process to keep customers better informed in the future. Thank you again for your honest review and for choosing us!
我很高兴。从一开始直到下订单,沟通都非常专业。我全心全意地推荐他们。
Thank you so much for your kind words! We’re delighted to hear that you were pleased with your experience and found our communication professional throughout. Your recommendation means a lot to us — thank you for choosing Direct Kitchen Doors!
他们太棒了! 帮助我制定设计并选择合适的单位和装饰。 提供了颜色方面的建议并确定了我的交货日期,并允许在需要时进行调整。
Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience and that our team could help with your design, unit choices, and colour advice. It’s great to know that the delivery went smoothly and accommodated your adjustments. We really appreciate your kind words!
我发现这项服务非常有帮助,沟通良好,交货及时。我强烈推荐他们。
Thank you so much for your kind feedback! We’re delighted to hear you found our service helpful, with clear communication and prompt delivery. Your recommendation means a lot to us, and we look forward to helping you again in the future!
从订购、付款等方面的服务都很棒,甚至还得到了一些有用的建议和支持,以防止我订购错误的商品。我唯一的问题是交货。我有一个前面的“前厅”区域,直接向街道和公众开放。货物被倾倒在这个区域,并且没有尝试按下入口蜂鸣器进入安全区域,或者至少通知我这些物品已留在向公众开放的区域。幸运的是,没有人决定自助取这些物品。所以对交付真的很失望,其他一切都很好。
Thank you for your detailed feedback. We’re glad to hear that you were happy with our service, advice, and support during the ordering process. We’re very sorry to hear about the delivery experience — this is not the standard we aim for, and we completely understand your disappointment. We’ll review this with our delivery team to ensure better communication and care in the future. Thank you again for taking the time to share your experience, and we hope you continue to enjoy your items.
直接在厨房门口的利真的很有帮助。款式种类繁多,所以我很难为我的厨房选择一款。 Leigh 为我引用了我选择的不同门的几句话。 经过深思熟虑,我决定了一种风格。我收到了一个付款链接,效果很好。 门比指定日期提前一周交付给我。 它们包装得很好,每个盒子都贴有其内容物的标签。 我现在已经安装了门,它们看起来很棒。无瑕疵、凹痕等。 价格也很优惠。我确实得到了一些其他报价。 我毫不犹豫地推荐这家公司。
Thank you so much for your detailed and thoughtful review! We’re delighted to hear that Leigh was able to help guide you through the options and that you’re happy with your doors. It’s great to know they arrived safely, ahead of schedule, and in perfect condition. We really appreciate your recommendation.
我对 Leigh 从始至终提供的门和服务感到非常满意,是 5 颗星。会毫不犹豫地推荐他们 非常感谢你
Thank you so much for your kind words! We’re thrilled to hear you’re so happy with your doors and the service Leigh provided. Your recommendation means a lot to us, and we truly appreciate you choosing Direct Kitchen Doors!
易于理解的网站,有竞争力的价格,快速回答问题。
Thank you for your kind feedback! We’re glad to hear you found our website easy to use, appreciated our pricing, and received prompt responses to your questions. We really appreciate your support!
友好而乐于助人的工作人员帮助我找到了我正在寻找的厨房门。
Thank you for your kind review! We’re delighted to hear our team could help you find the perfect kitchen doors. Your feedback means a lot, and we really appreciate your support!
非常乐于助人且诚实的人,我们对购买非常满意 十分之十
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re delighted with your purchase and really appreciate your kind words. A 10 out of 10 means a lot to us!
很容易处理 - 即时回复我的问题和惊人的交货时间 - 漂亮的新衣柜门和包装很好。 我强烈推荐直接厨房门
Thank you so much for your kind words! We’re thrilled to hear you found the process easy, our responses helpful, and your wardrobe doors arrived safely and quickly. Your recommendation means a lot to us, and we really appreciate your support!
清除来自公司的通讯。交货时间提前于确认日期。包装完好且完全符合要求
Thank you for your kind feedback! We’re delighted to hear that communication was clear and that your order arrived safely, ahead of schedule, and exactly as requested. We really appreciate your support!
来自伟大公司的优质客户服务。
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our team. Your support means a lot to us!
从我询问有关配色的帮助到发送有关如何测量颜色的信息 公司很棒,当 门到了,这是一场精彩的比赛。 我很高兴谢谢
Thank you so much for your kind feedback! We’re delighted to hear that the colour match and measuring guidance helped and that your door arrived perfectly. We’re thrilled you’re so pleased with your purchase!
当一切顺利时这很容易,但当出现问题时就很重要了。一扇门到达时已损坏,后来通过一封电子邮件解决了问题并安排了更换。当时提供的交货日期。按规定交付,没有损坏 - yippee..!!就我个人而言,我更喜欢送货时间比上午 8 点到下午 6 点更窄的送货公司。虽然可能要多花几英镑,但为了获得正常的 2 小时时段的便利性,还是值得的。如果您正在查看这些评论以做出决定,希望我的经验对您有所帮助。
Thank you for sharing your experience and feedback! We’re glad we could quickly resolve the issue with the damaged door and that the replacement arrived safely and on time. We also appreciate your suggestion regarding a narrower delivery window — it’s very helpful and something we’ll certainly take into consideration. Your review will be useful for others, and we truly value your support and honesty!
客户服务 - 礼貌且反应灵敏 产品质量 - 一般。 MFC 的剪裁看起来像是用拼图制作的,而不是任何更精确的东西。 凸轮和销钉向后固定,而不是粘在一起,这一点令我感到惊讶。 订购过程 - 完全误导。 首先,这家公司不生产自己的设备 - 他们订购它们。我知道这一点是因为在我下订单后,他们不小心将我的电子邮件转发给我,要求我提供厨房设备。他们在犯错后回忆起来(人为错误,不是问题)。 但因为他们订购了所有单位,所以他们的所有单位在他们眼中都被视为“量身定制” - 因此,即使您从他们网站上的下拉菜单之一订购标准尺寸,他们也将拒绝接受任何退货。 我很欣赏他们利用供应商,但这很难衡量它们是否是标准列表。 建议使用替代公司。
Thank you for taking the time to share your feedback. We’re pleased to hear you found our customer service polite and responsive, though we’re sorry to learn that other aspects of your experience did not meet expectations. To clarify, our cabinets are produced to order through our manufacturing partners, which allows us to offer a wide range of sizes and options. For this reason, all units are classed as made to measure, even when they correspond to standard dimensions. This process helps ensure each order is built specifically for the customer, rather than supplied from stock. We appreciate your comments regarding product quality and construction, and we will certainly review this with our production team to ensure we continue to improve. Kind regards, Leigh Direct Kitchen Doors
易于订购。工作人员非常乐于助人。厨房门看起来很漂亮。
Thank you so much for your kind feedback! We’re thrilled to hear you found ordering easy, our team helpful, and that you’re happy with your beautiful kitchen doors. We really appreciate your support!
Thank you for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support!
公司交货迅速,对询问的反应迅速,我们收到的门和单元质量很好。 但是,请注意,当尝试获得匹配的门和橱柜颜色时,它们可能与您的门的颜色不匹配,因为它不会在您订购橱柜之前向您显示橱柜的颜色。由于柜子颜色有限,我们希望将门退回并更换为不同颜色,但这样做需要向您的订单收取 30% 的费用。 我们对鼠尾草绿和开心果绿感到困惑,在与橱柜进行比较时,它们被互换了。鼠尾草绿橱柜的颜色与开心果绿门的颜色相同。有人告诉我“当门关闭时,单位是不可见的”这并不是解决问题的好方法。
Thank you for taking the time to leave your review. We’re pleased to hear that you were happy with our quick delivery, responsive service, and the overall quality of your doors and units. We’re sorry to hear about the difficulty you experienced matching your door and cabinet colours. Cabinet materials and finishes can differ from door finishes due to variations in manufacturing processes and suppliers, and while we do our best to represent these accurately, we understand this can be frustrating when shades appear similar or reversed between ranges. We appreciate your feedback regarding how colours are shown online, and we’ll be reviewing how we can make this clearer for future customers. Regarding our return policy, because each order is made to your specifications, a restocking or alteration charge is required for colour changes. Thank you again for your constructive comments, which help us improve our products and service. Kind regards, Leigh Direct Kitchen Doors
共 60 条符合条件的评价