Divasis is not even here in The US. They are in China. And what they do is post pictures of a black hair and fraudulently act as if they a are a black owned company with the name DIVASIS.. I ordered a wig and they sent this old nasty, funky wig that shedded like a cat!! I was furious. 😡 At first they try to talk you into sending back the wig and they will make u a new one. I refused and had to harass them to send my money back. It took over 2 months after I threatened to take legal action. I still lost because I had to spend money to send it back to China. DO NOT ORDER FROM THIS BOGUS COMPANY!!!!😷😷
I ordered a 12 inch, yaki bob with a 5x5” lace closure from this company. Worst experience ever! This wig was not cut into a bob. It looks raw - hair just added to a cap and that’s it! Not even an attempt at styling it into a bob like the picture I ordered from. The hair is unhealthy and rough. The lace is hard which means it will be itchy. The ends are so thin and brittle that I don’t think I can cut enough off to create a healthy looking bob. The applied Yaki texture is uneven with some lengths not texturized at all and gaps in the texture all over the place. There were no bleached knots so they are super apparent. To top all of that off, there’s a pea sized hole in the lace. After contacting Customer Service and telling them all of this as well as sending them pics of what I ordered and what they sent me, the solution offered was to send it back for a replacement or accept a $10 refund! $10 on a $200 wig that was nowhere close to what I ordered. I was insulted and so angry and let them know. I know better than to send the wig back to a company that has already proven a lack of integrity only to have them tell me that they never received the wig. I asked them to just do the right thing and send me the wig I ordered which is when they offered a $15 refund - talking about the low profit margins for on-line businesses, as if that should be my concern. After realizing that I was dealing with unscrupulous characters, I decided I might as well try to work with this wig but it’s not working out. The hair is weak and limp and will not lend itself to a nice, full bob. Please do not order from these scammers.
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