Hi Ian, we're sorry to hear some light is getting through around the nose area of your Aura sleep mask. That's definitely something we'd like to look into.
Could you send your order details to [email protected] so we can take a closer look and see how we can help?
Warmly,
Annie
Hi Justine, we're so happy to hear you love the pajamas and found the online purchasing process so easy! Thank you for sharing your positive experience.
We are so happy to hear that Carmi was able to turn a tricky situation into such a positive experience for you! We truly appreciate you sharing your kind words and highlighting their exceptional assistance with your return. We are glad we could help make things right. Thanks, Jess!
We're so happy to hear that your sleep mask worked out so well, Insa! It's wonderful that you find it softer than expected and that it doesn't squeeze your face. We're delighted it stays in place and is useful for your naps too!
We're so happy to hear that the quality has made such a positive difference and that your sleep has improved! Thank you for sharing your experience, Raya!
Hello Kira, we're so happy to hear that your pajamas feel like proper loungewear and not just sleep clothes! It's wonderful that you feel comfortable wearing them around the house and answering the door. We're delighted that the fabric is soft yet breathable, and that you're so happy with their practicality.
We absolutely love hearing this, Isabel! Making everything easy for you is exactly what we aim for, from browsing to re-ordering. Thank you for sharing your wonderful experience!
Hi Caroline, we're so happy to hear your order arrived quickly and that the items are exactly as you expected! It's wonderful to know the quality, size, and color are perfect. We hope you enjoy many good nights' sleep with your new silk items!
Thank you so much for your wonderful feedback, Zee! We are absolutely thrilled to hear that you love our product and appreciate the careful packaging. Your satisfaction truly makes our day!
We're so happy to hear that everything went well for you and that you had such a positive experience with our customer service! Thank you for sharing your feedback, Aelooni.
We're so happy to hear that your pillowcase has a lovely smooth feel and stays put! It's wonderful that your hair is easier to brush through in the morning and that it feels so nice against your face. Thanks, Nora!
Hi Zeynep we are so incredibly happy to hear that Annie was able to provide such a positive and supportive experience for you. It means a lot to know that you feel genuinely cared for and that everything was resolved quickly. We're also thrilled you love our products!
Hi Cam, we're so happy to hear that your items arrived quickly and that Louela could provide such helpful assistance! It's wonderful to know you had a smooth experience. Thanks again!
We are so delighted to hear you're loving the beautiful craftsmanship and how incredibly soft and cooling it feels! Your kind words truly make our day. Thank you, Robin!
Hi Katrina, we are so happy to hear that our mask provided such a comfortable and luxurious experience for you, especially with your preference for silk. It's wonderful that it helped you sleep through sunrise during your camping trip and now allows you to keep your windows open during the heatwave. We appreciate you sharing your positive feedback with us!