Drake Software

Thanks for sharing your experience with us, Katherine. Nearly two decades of trust means the world, and we're glad features like the portal and DrakePay are saving you real time during the season. We'll keep working to make each year feel smoother than the last.

Thanks for sharing your experience, June. Eight years of loyalty means a lot to us, and we understand that the quick phone pickups set a standard you've come to count on. Your feedback about wait times and training is something we take seriously, and we're always working to get back to the level of service you've known. If you run into any calculation questions, please don't hesitate to reach out to our support team at (828) 524-8020 or [email protected].

Thank you for taking the time to share this, Hawk. It’s great to hear that having helpful support when you need it has made a difference, especially after your previous experience. We’re also glad the prompts, access to multiple states, and overall value have supported your work over the years. With your depth of experience, that kind of flexibility and guidance can really matter in day-to-day preparation.

Thank you for sharing your experience and for being with Drake for over 30 years. That kind of long-term perspective really matters. We hear what you’re saying about this past season, especially around performance and the support experience. Reliability over time is important, especially when you’re focused on your clients and looking ahead to retirement. If you ever need assistance or want to share more detail, our team is available at (828) 524-8020 or [email protected].

Thank you for sharing your experience and for your 30+ years with Drake. We’re glad to hear the program has been a strong fit for you over the years, and we appreciate you outlining where this past season felt different, especially around responsiveness, performance, and workflow interruptions like exiting without saving. If you’d like to go over any of these issues in more detail, our team is available at (828) 524-8020 or [email protected]. They can help take a closer look and walk through options with you.