Hi Kimberly,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your experience did not meet expectations, and we understand how frustrating and concerning this situation must feel.
We strive to provide every patient with professional, attentive, and high-quality care, so we sincerely apologize for the issues you encountered with scheduling, communication, and your prescription experience. Your feedback is very important to us, and we take concerns like these seriously.
We would really appreciate the opportunity to look into this further and address your concerns directly. Our team will reach out to you shortly so we can review your account and work toward making this right.
Thank you again for bringing this to our attention.
Thanks for sticking with us. We’re honored to support your wellness journey.
C
Carol · 写过 1 条评价 · 已认证 · 体验于 2025-08-01 ·
★★★★★
苏珊娜总是做得很好。
driphydration.com 回复2025-08-12
Appreciate the kind feedback—it helps others feel confident in our care, too.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-08-09 ·
★★★★★
移动应用程序很糟糕
移动应用程序很糟糕。 这让整个经历变得尴尬和令人沮丧。
driphydration.com 回复2025-08-10
We understand how important a smooth and reliable app is, especially when you're trying to use our service efficiently. Your experience highlights areas where we clearly need to improve, and your input will be shared directly with our development team.
M
Mya · 写过 1 条评价 · 已认证 · 体验于 2025-08-08 ·
★★★★★
维克托太棒了！
维克托太棒了！！非常好而且有耐心。 很棒的经历！！！
driphydration.com 回复2025-08-10
We love hearing when our nurses make someone’s day—thanks for sharing!
