由于无法...,我被退款了
由于无法接收电子邮件登录而被退款。客户服务的唯一选择是通过电子邮件。
Thank you for taking the time to share your feedback, and we're sorry to hear about your frustration. We communicate via email and messages only, as we've found this allows us to respond quickly while giving you clear, detailed guidance you can refer back to at any time. The refund was processed because we noticed that you had purchased our regular car Premium subscription, while our system showed you were attempting to access our CDL tests. Because of this mismatch, we processed a refund and sent you a link to our CDL Premium plans so you could review and select the correct option for your needs. As for the trouble receiving our sign-in emails, our system found that these emails had bounced from your address. This appears to have been caused by an auto-responder (similar to an "out of office" or "on vacation" reply) that was active on your account at the time. If you have any further questions, please don't hesitate to reach out to us directly at [email protected]. We're happy to help.
