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duntery.uk

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253 条评价

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关于 duntery.uk

数据更新
网站
duntery.uk
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
24 条评价
差评回复率
85%(87/102 条)
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商家自述

Duntery uk is an online retailer based on our own design team and exclusive factory. We mainly sell bridesmaid dresses & wedding gowns. Our design and production team for introducing new trendy patterns every season.On each product page, we feature customizable sizing options. We also offer unlimited customization. All you have to do is provide us with your bust, waist, and hip measurements so that we can tailor it to your specifications.Supported shipping countries: United Kingdom, United States, Mexico, Canada, Australia, New Zealand, France, Spain, Italy, Germany, Poland, Netherlands, Belgium, Greece, Sweden, Portugal, Austria, Denmark, Finland, Norway, Ireland, Iceland, Switzerland.Expedited Delivery Service Partner: TNT, DHL, FedEx, UPS, USPS.Delivery Time: Package delivered in 3-7 business days after shipped out if expedited shipping services are applied.

以上内容由商家自行提供,未经平台核实。

duntery.uk靠谱吗?

duntery.uk(duntery.uk)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 253 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:59% 给出 4 星及以上,同时 39% 打了 1 星;商家回复了 85% 的差评;近 12 个月新增 24 条。数据最后更新于 2026-10-25。

用户怎么说

This dress looked and felt amazing!

This dress looked and felt amazing!! I would wear this dress again and again if I got the chance to. They were perfect for the beach, too. The bridesmaids wore this dress in stormy, and the groom's sister's wore it in champagne and it turned out great! I cannot give this dress enough stars for overall fit, length, breathability, or material.

I ordered this dress and it is…

I ordered this dress and it is beautiful. I was presented with a very special discount. Their communication with the customer service was quick and I was able to purchase my daughters' bridesmaid dresses with the coupon. I'm very happy with their ability to get it right and how quickly she responded.

We ordered five bridesmaids dresses…

We ordered five bridesmaids dresses from Duntery and we were all very pleased with our dresses. Duntery was the right option for us as no other retailer sold what we wanted -the same dress in five different colours. The quality of the fabric and the sewing was wonderful and the service was absolutely fantastic. When we had a problem with one of the dresses (our fault), the duntery staff went above and beyond to get a new dress to us just in time before the wedding. I would recommend using the free custom size option to get a perfect fit. Do be aware that the company and customer service is based in China so it is probably not cost effective to return hence the custom size approach. If you’re not comfortable with this then you are best off with a more traditional retailer.

Lovely dresses, well worth the money

I bought "Chloe" dresses in dusty blue for my bridesmaids as a gamble, the dresses were lovely and actually good quality especially considering the cost (even nicer than the ones I bought from Next which were more expensive). I'd recommend purchasing the fabric colour swatches, as the online colours sometimes are a little deceiving and in some cases don't do the real colour justice. MAKE SURE YOU MEASURE YOUR BRIDESMAIDS!! I asked mine for their size (sent them the measurements) and surprise surprise some got me ordering too small... Because of this I cheekily asked to return a dress. The customer service was very quick and also fair, (our fault for ordering the wrong dress, so wouldn't get a full refund and would have to pay shipping). Deffo worth the money. And in my experience good customer service.

AVOID LIKE THE PLAGUE!

AVOID, AVOID, AVOID! ZERO STARS IF I COULD! CANCELLED WITHIN THE SPECIFIED 24 HOUR PERIOD AS STATED ON THEIR WEBSITE, NOW THEY SAY THEY WANT TO CHARGE ME 50 PERCENT BECAUSE THEY ALREADY MADE THE DRESS - THEY HAVE A REALLY BAD REPUTATION FOR DOING THIS! THIS IS NOT A UK COMPANY - THIS IS SOME COMPANY THAT POSES AS A UK COMPANY- BEWARE AND AVOID!! EDIT: THEY SAID IF I TAKE THIS REVIEW DOWN THEY WILL ONLY CHARGE ME 30 POUNDS FOR GETTING NOTHING! NO! I WANT MY 89.99 POUNDS BACK! I WILL NOT BE BULLIED - THEY ARE BREAKING THE LAW! EDIT 2: NOW THEY ARE SAYING I SHOULD REMOVE THIS VERY WELL DESERVED AND ACCURATE REVIEW,THEN THEY WILL THINK ABOUT FULLY REFUNDING ME I SAID GIVE ME 1,000 GBP TO REMOVE THIS REVIEW AND I AM GUESSING THEIR ANSWER WOULD BE NO; THEREFORE MY ANSWER IS NO - COMPLETE AND UTTER JOKERS!

duntery.uk 回复2022-10-12

Hi This is from Duntery.uk. We sincerely apologize for all the inconvenience caused by the refund issue. We are making all efforts to investigate more about your case. There must be some misunderstandings. We will inform you for any updates. At the same time, highly appreciate your suggestion and feedback. We will do our best to improve our service quality. It is our top goal to win 100% satisfaction from our customers. Best regards Duntery.uk

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. Although their dresses are nice and there is variety, if there is anything wrong you are unlikely to get a refund. I bought 2 bridesmaids dresses. One didn't fit so when I went to return it I was told that I could just alter it to fit! I insisted on returning but they said they would only refund 80%. By the way this goes against UK law, which says you are entitled to 100% refund on online purchases, refunded within 14 days of returning. I had to pay £20 for tracked return to China. The company then claimed it didn't receive the dress, although attempted delivery is recorded on the tracking system. Almost 2 months later, numerous emails and regular commenting on their social media, they are now offering me half what I paid.

duntery.uk 回复2022-10-12

Hi, This is from Duntery.uk. We understand how the refund issue has been for you. All dresses are made to order and our dresses come at quite reasonable prices, with the global financial environment becoming worse every day, all production costs and shipping cost are increasing significantly, so it is why we only offer 80% refund for no quality issue dress and it is the best we can do for this moment. We offer free custom size service if customer has concerns about the size. We sincerely apologize for all the inconvenience here. We care deeply about your experience and we will improve our policy as soon as possible. Best Regards, Duntery.uk

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