企业入驻搜索写评价分类关于
简体中文English
电子与科技

DVDFab

商家已认领

315 条评价

4.2315 条评价
写评价

关于 DVDFab

数据更新
网站
dvdfab.cn
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
94 条评价
差评回复率
94%(45/48 条)
是 DVDFab 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

Founded in 2003, DVDFab is an international leading multimedia processing software supplier, dedicated to developing and exploring multimedia experiences for worldwide users.Our featured products, including DVDFab, StreamFab, UniFab, and PlayerFab, have been trusted by millions of users. Thank you for choosing DVDFab. We are sparing no efforts to provide the best tech as possible as we can. DVDFab is right here and accompanies you as always.

以上内容由商家自行提供,未经平台核实。

DVDFab靠谱吗?

DVDFab(dvdfab.cn)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 315 条用户评价,属于电子与科技分类,口碑良好。81% 的评价为 4 星及以上,14% 为 1 星;商家回复了 94% 的差评;评价主要围绕产品、使用体验、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the software for its remarkable reliability, excellent conversion quality, and its ability to easily back up extensive physical media collections without hassle. People find the platform extremely practical for organizing movies digitally, noting that the interface successfully simplifies what could otherwise be a complicated technical process. Some people were dissatisfied with customer support, mentioning unresponsive communication channels and difficulties obtaining refunds or resolving account authorization problems. A small group of reviewers also experienced frustrating technical hurdles, such as unexpected license renewal cost increases and recurring software error messages during use.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Totaly unstable on a Mac

Totaly unstable on a Mac. Have no support at all.

DVDFab 回复2026-07-09

We sincerely apologize for the stability issues and support difficulties you encountered on Mac. We deeply regret this situation. To better assist you, could you please provide more detailed information? This includes your macOS version, DVDFab version number, and the specific errors you encountered. We recommend contacting us through the following channels: Official Website: https://www.dvdfab.cn/contact.htm or Email: [email protected]. Your feedback is valuable and will be shared with our product team for future improvements. Please feel free to reach out if you need further assistance. We're here to help.

AMAZING customer service

I don’t think I’ve ever had customer service as good as with DVDFab. Since purchasing the license to their Blu-ray Creator, I experienced a number of technical issues – but the level of responsiveness, scrutiny and attention I received (from Mona, specifically) was unlike anything I could have possible anticipated. Over the course of literal weeks, she dove deep into my logs, reviewed every line across multiple efforts and offered multiple in-depth diagnoses until we landed on a solution. She was thorough, prompt and indefatigable – and ultimately successful in resolving an issue that, for quite a time, seemed un-resolvable. I am genuinely grateful – and truly gobsmacked at the level of attention I received. Thank you, Mona – and thank you, DVDFab!

For the most part, pretty good.

So, I've been using this for awhile now. For the most part it pretty awesome. There have been times where I've ruined a disc because the program hung. I recently put in a disc to clone for a backup I got an error where it said it was a new unrecognized Java and to give DVDFab 3 days to come out with the new Java patch. After 2 weeks i put the disc in again to try my back up. Got the same error. So, apparently they aren't to concerned on patching for new hava codes. They should just go ahead and remove that screen because it gives us false hope. As of today, same thing. And to think they had an update for DVDFab. Well here's to hoping they'll do a new Java patch soon. More and more are now coming up with the new java error. I have 3 now

DVDFab 回复2026-07-20

I’m truly sorry to hear about your experience—this is not the quality or reliability we stand for. To properly investigate what went wrong (especially the drive lock‑up and failed burns), we need your program log files. The fastest and most accurate way to get them to us is: Please open the software, go to Menu → Feedback, and submit a report directly from there. This will automatically attach your system and log information, which is essential for our technical team to diagnose the issue on your specific drive/firmware setup. We take hardware/drive lock‑up issues very seriously and will prioritize your case. Please submit that in‑software report, and our engineers will get back to you with a real human response within 24 hours.

I can't believe how easy it was!

I can't believe how easy it was to purchase, download, install, receive the registration and rip an encoded DVD! I've used many, many rippers and DVD copiers over the past 25 years, and this is by far the best product I've ever used! I look forward to a continued relationship with DVDFab. Great Work!

大家还看了