我等了大约五个星期才得到这些,结果很荒谬。它们离我的耳朵太远了,让我看起来像弗兰肯斯坦。我知道定制模具可能会限制 AirPods Pro 3 的某些功能,但这种程度的突出是不可接受的。
因为它们会突出,所以如果有任何东西碰到 AirPods(手、头罩、甚至是项圈),它们就会直接弹出。它们感觉更像是匆忙的原型而不是成品。巨大的体积完全否定了苹果时尚、纤薄的设计。
我联系了该公司,正在等待他们是否能为这个设计缺陷提供解决方案的回复。
Eartune 回复2025-11-21
Hello James,
We're very sorry to hear about your experience and we appreciate your communications with us. Our team is currently working to find a better solution for your order. Kindly lookout for an update email from us coming to you shortly. Thank you again.
Best regards,
Eartune
Hello Gary,
Upon checking your order information, we found that you have purchased Eartune Fidelity UF-A which is specifically designed to fit AirPods Pro 1st and 2nd Gen only. These tips will not work with any other models. We'd be happy to assist you with the return process! To begin, please reach out to us again at [email protected].
Best regards,
Jane from Customer Services
Eartune
D
Don’t buy · 写过 1 条评价 · 已认证 · 体验于 2025-11-03 ·
★★★★★
它们不适合并且远离……
它们不适合并且会远离耳朵,因此如果有任何东西接触到您的 AirPods,它们就会掉落。它们似乎只是拼凑在一起并匆忙出售的原型。
因为到目前为止它们都伸出耳朵之外,所以他们否定了 AirPod Pro 3 的所有新功能,例如心脏监测。如果您尝试用帽子或连帽衫等物品遮住头部,它们会挤压您的内耳。
最糟糕的是,我通过电子邮件联系了该公司,但收到了零反馈!我将与我的信用卡公司联系,因为这不是广告或预期的产品……nuff 对此表示……。
Eartune 回复2025-11-13
Hello Glenn,
We’re very sorry to hear about your experience, and we truly appreciate you sharing this feedback so we can better assist you.
Our custom-fit tips are designed to sit as low-profile as possible, but there are natural physical limitations depending on each individual’s ear shape and how it interacts with the size and design of the AirPods Pro 3 themselves. Because every ear is unique, certain sensor-based features — including heart-rate monitoring — may not function properly when using custom tips, as the sensors require direct skin contact.
We also want to sincerely apologize for the lack of response to your email. After reviewing our system, it appears your message did not come through our CRM platform properly, and we’re actively investigating this issue to ensure it does not happen again.
We will reach out to your email separately so that we can continue to discuss your experience.
Thank you again for bringing this to our attention — your feedback helps us improve both our products and service.
Best regards,
Jane from Customer Service
Eartune
S
Sam · 写过 1 条评价 · 已认证 · 体验于 2025-10-31 ·
★★★★★
他们很完美
他们是完美的。这正是我将 AirPods 戴在耳朵上所需要的。谢谢你!!!
Eartune 回复2025-11-14
Thank you for sharing your experience with us Sam!
Thank you for the review Dee!
If you run into any questions, please don't hesitate to reach out to us at [email protected].
Warm regards,
Jane from Customer Services
Eartune
C
Carey Redd · 写过 1 条评价 · 已认证 · 体验于 2025-08-18 ·
★★★★★
表现不佳
当 Airpods 处于降噪模式时,这些泡沫耳塞的降噪效果远不如 Apple 的硅胶耳塞。
Eartune 回复2025-08-26
Hello Carey,
Sorry to hear about your experience! We see that you ordered size Large. If you haven't tried already, please squeeze the memory foam tips first before inserting them into your ears and allow them to fully expand to the shape of your ears. If you are still experiencing seal issue, it maybe possible that you need a bigger size (XL) for better retention. Please look out for an email from our team for further assistance.
EarTune 的处理能力非常出色。不需要联系客户服务,所以无法发表评论,但服务、送货等都很好。一个小问题,万一被 EarTune 读到了:我一直在为我的 EarPod Pro 购买“巨型”泡沫耳塞——这是天赐之物,因为我的耳道太大了,以前任何需要密封的东西都无法满足——我们可以只订购耳塞而不附带盒子吗?我的意思是,我已经有两个了,照这样下去,我的抽屉里将会装满它们。看来是不必要的浪费……
Eartune 回复2025-08-06
Hello Brian,
Thank you for the kind words! We have forwarded your feedback to our team. In the meanwhile, we sent an email to you with an option to re-purchase the tips only in the future.