Eartune (eartune.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 78% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-10.
Incredible Commitment to Customer Service and Satisfaction!
There were issues with my Air Pods
controls not working. I do not know if it was the molds or something with the size and shape of my ears. They were incredibly responsive and remade the molds twice to get it perfect!
Good delivery time. I somehow have tiny ear holes and the smallest size rubber tips for AirPod pros would not stay in my ears but the memory foam small size does.
Frank · 9 reviews · Verified · Experienced 2026-06-30 ·
★★★★★
Consistenly Top Shelf
This is my 4th time having Eartunes make custom fit ear tip for my IEM's, this time for my HiSenior Mega 7's, and again, superb craftsmanship and quality. Just like with the ear tips for my other 3 IEM's, the fit and the seal are perfect, making outside noise vitually undectable, and further enhancing the sound quality. They have made my low-budget IEM's in to high end performers, and my high-end IEM's to stellar performers. Just can not recommend Eartunes enough.
Reply from Eartune2026-07-29
Thank you so much for the kind words Frank, we are happy to service your needs!
These are so soft. I wouldn’t say they are more noise canceling than the regular tips, but my ears don’t get sore anymore. I’m usually a medium, so maybe if I got a large it would fill my ear more? But these are good, remind me of old Skull Candies.
Reply from Eartune2026-07-29
We're very glad to hear David, thank you for sharing your experience!
This is my second pair of custom molds for my AirPod Pros (dogs got ahold of the first set and chewed to pieces). This time the process even better than the first. They kept my impressions on file, were quick to ask some simple questions I forgot to answer, and got them to me in about 4 weeks (which is what I expected). The first pair they had to remake for me because the side ripped a hole because the materials were too thin (no cost), and this pair it doesn’t appear that will be an issue.
Reply from Eartune2026-07-29
Thank you Jamie, we appreciate your continued support and belief in us!
I really like the fit and the sound is great now the only thing I don’t like is sometimes it’s hard to get them in and out without the AirPod coming off of the ear thing
Reply from Eartune2026-07-29
Thank you for the feedback Scott,
If haven't already, please try inserting the custom tips first in your ears, then installing the AirPods Pro onto the custom tips. The mounting buckles can remain on the AirPods pro at all times to ease the process. We hope this helps!
Best regards,
Eartune
Perfect ear protection! Wore them all day in the heat and hardly knew they were there
Reply from Eartune2026-07-29
We're thrilled to hear your experience! Thank you for sharing John.
K
Keith B. · 6 reviews · Verified · Experienced 2026-06-12 ·
★★★★★
Highly recommended! Their custom eartips are unique
I’ve used their custom fit eartips for AirPod pros for several years. They are amazing. The fit allows you absolute security that nothing will fall out of your ears and also blacks out a tremendous amount of noise so the noise cancellation works even better. It also seems to improve the sound quality quite a bit. More importantly, they are really nice people and have helped me do some urgent orders when I needed to get items.
Reply from Eartune2026-07-29
We're so glad to hear, Keith. Thank you for the kind words!
Not having real time customer support is not so good.
Reply from Eartune2026-07-29
Thank you for sharing your feedback with us Rob,
We are actively looking into ways we can improve our support services to our customers. Thank you so much for your kind understanding and patience.
Warm regards,
Eartune
The custom airpods pro 3 tips have completely changed my life. I’ve never been able to comfortably wear any iems or earbuds without pain. These have completely changed that. I can wear these all day now.
The sound is crazy awesome. I heard sounds in music i had never heard before. The bass sounds so much better and the noise cancelling actually works now. I love them so much.
The only annoying thing is not being able to put these in the airpods pro 3 case. I carry the apple charging case and i have to carry the tips loose. The $20 carrying case i bought as well does not work for me. It’s think and chunky so its not easy to carry in a pocket. My airpods are a daily pocket carry so a case needs to fit those needs.
I got the rush order for an extra $50 and i got the order in about a week.
Reply from Eartune2026-07-29
Thank you so much Gabriel,
We will also look into an improved option to carry the custom tips together with the AirPods Pro.
Warm regards,
Eartune
I used the foam earbuds and when I attempted to change them, I had to remove them in pieces with tweezers. It was almost as if they had melted to my Airpods. I contacted the company with pictures, and they refunded my money in full. They indicated that they had never seen that happen before. So, happy with their quick response but unhappy that the foam earbuds did not work for me as my Airpods fall out of my ears regularly.
Reply from Eartune2026-07-29
Thank you for sharing your feedback with us Michelle!
The fit and comfort of my the IEM's are what made the experience the best part! Very simple instructions to ship of molds once completed and then follow up correspondence was very consistent and quick.
Reply from Eartune2026-07-29
Thank you so much Maxwell!
B
Brian · 1 review · Verified · Experienced 2026-04-29 ·
★★★★★
Significant dB reduction while wearing aqua earplugs
Fit is perfect. I just wish I could hear better in the aqua earplugs. The description says “blocks water,
Let’s sound in”, but it should read “blocks water, blocks sound TOO”.
Reply from Eartune2026-07-29
Thank you for sharing your experience with us Brian,
We will be sure to forward your feedback to our team for future improvements. Please feel free to reach out to us at [email protected] for any additional questions.
Kind regards,
Eartune