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eletriclife.com

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328 条评价

3.9328 条评价
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数据更新
网站
eletriclife.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
67 条评价
差评回复率
74%(54/73 条)
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商家自述

Eletriclife.com is the place to enjoy a better electric life every day!We aim to offer the latest and practical electric products at the very best prices to help make life better. From Household Appliances to Indoor Exercise & Fitness and Massage & Relaxation products, our store span an extensive variety of categories so that you'll always find exactly what you're looking for at a price that won't break your budget.Our goal is to provide our customers with excellent pricing, beautifully thoughtful & long-term valuable products, fast shipping, and top customer service to create a buying online shopping experience like none other.Our order shipping directly from the US warehouse, and in most cases, it only takes 3-5 business days to be delivered. If you have any problem with your order, you can email us at: [email protected].

以上内容由商家自行提供,未经平台核实。

eletriclife.com靠谱吗?

eletriclife.com(eletriclife.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 328 条用户评价,属于电子与科技分类,口碑一般。20% 的评价为 1 星,差评比例偏高;商家回复了 74% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the fast delivery service, noting that their orders arrive safely, right on schedule, and are always packaged very securely. Many people also mention that the products perfectly match their online descriptions, offering solid overall quality, wonderful appearance, and a straightforward assembly process. However, some customers also noted frustrating issues with unexpected shipping delays, poor tracking updates, and particularly slow delivery times. A few reviewers experienced receiving damaged goods, incorrect items, or encountered unexpected functional defects during their initial use of the product.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

an email from eletriclife…

I git an email from eletriclife concerning a freezer saying it was stuck in transportation to contact UPS with a tracking number which according to ups did not exist, what can I do from here?

eletriclife.com 回复2023-04-12

Dear customer, sorry for the inconvenience. I have checked that your order Ice Maker has completed delivery on January 31. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.

I installed Driver Fox and it was a waste of time.

I installed Driver Fox. Then it sent me back to the "buy" Driver Fox page. I attempted to progress into the downloaded program. It kept sending me back to the "buy" Driver Fox page. So there was no access to Driver Fox. For your own peace of mind. Don't even download Driver Fox in the first place. A waste of time. Luckily I did get my money back as I contacted them within one hour of my download.

eletriclife.com 回复2023-04-12

Dear customer, sorry for the inconvenience. I have checked that your order Chicken Coop does not require the installation of Driver Fox. Did you leave the wrong review? If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.

Pool loungers and Glider set

I purchased 4 loungers and a table set with gliders. Price was awesome I used the Spring12 and received an additional discount. Delivery was quick and everything was ok. My only complaint is on my 4 loungers (came in sets of 2) two of the lounger pad colors are not exactly right. All pads and glider chairs are a sky blue color and one set has more of a greenish tint. I can live with it because we take them off and on anyway and the loungers are awesome. Rattan makes good outdoor wear and tear furniture.

The three-wheeled is very unstable

The three-wheeled is very unstable. I could easily fall for lack of support. This is dangerous for people with weak legs and/or balance issues.

eletriclife.com 回复2023-04-12

Dear customer, sorry for the inconvenience. We promptly replied to you via email and inquired about product issues, but we did not receive a response from you. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.

Product is good; Customer support lacking

I purchased a Costway commercial icemaker from Eletriclife February 13, 2023. It arrived seemingly undamaged and it was installed. Water flows but it won't get cold enough to make ice. Not a problem; it has a 1 year warranty. But there isn't any phone number provided and they haven't returned my emails. I did call the manufacturer Costway, but they are not helpful. They say since it wasn't purchased directly from them, the 1 year warranty isn't their issue. WHAT? They wouldn't provide a phone number for Eletriclife; just the same email I already have, customer(at)eletriclife(dotcom) It is extremely frustrating as there is only a 30 day window for refunds. And who knows who will honor the 1 year warranty... UPDATE 3/19/2023 This company (eletriclife) has asked me to remove a negative review. I think this update and explanation is a sufficient response. As noted, customer service was originally non-existent. I felt it was necessary to dispute the transaction with my credit card company. I can't say for certain this helped get a response from them, but soon after, I finally heard from Customer Service. They wanted videos of the defective machine in operation, which I provided. Eventually, they sent a replacement ice maker. So the issue WAS satisfactorily resolved and I canceled the dispute with the credit card company. I stand by my assertion that it took an extraordinarily long time. They say returns are only allowed for 30 days. I felt that I had to dispute the transaction with the credit card company because time was not on my side. For reference, I purchased the ice maker February 13, 2023. I received it Feb 16. After exhausting all troubleshooting suggestions in the manual, and emailing them, I received a response March 3, 2023. I received a replacement March 17, 2023. To this day, I have never found a telephone number for Eletriclife Customer Service. I think discussing this with a live person would have been timely, and more helpful than just email. UPDATE 3/20/2023 Well, well. After the last update, I received another email providing a phone number for Customer Service and a request to change my review to 5 stars. Seems a bit late, at this point. However, I updated the review from 1 to 3 stars, but my comments in this review will remain.

We bought a Costway foot massage bath…

We bought a Costway foot massage bath and we like it alot. We are not sure if it should make a grinding noise. How can we get rid of the noise? Moving our feet around and around is annoying. What can we do to make it better? It would be great to talk to a real person to see if we can improve its operation 775-934-7047

eletriclife.com 回复2023-04-04

Dear customer, sorry for the inconvenience. I apologize for uncontrollable delivery. I checked and found that when you contacted us, we replied to you in time, but we did not receive any response from you. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.

Gazebo tent arrived damaged

Gazebo tent arrived damaged. They gave me a hard time returning it. Still waiting for the credit.

eletriclife.com 回复2023-04-04

Dear customer, sorry for the inconvenience. I apologize for uncontrollable delivery. I checked that when you contacted us, we had already processed the refund for you in time. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.

no live agent to speak to about my…

no live agent to speak to about my problem try to return the item is almost impossible try to reach out to their agent multiple times very frustrating

eletriclife.com 回复2023-04-12

Dear customer, sorry for the inconvenience. I checked that when you contacted us, we had already processed the refund for you in time. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.

I repeat u over over over charged me

I repeat u over over over charged me. I was told I would not need a dolly. The setup was on the bottom floor. 20 feet from the front door. You ripped me off. If u cannot refund some of my money leave me alone. 1as the worst or 5 as the worst as ur rating goes; my answer is 2 as ur driver/installer was great. Do I make myself cleat

eletriclife.com 回复2023-04-12

Dear customer, sorry for the inconvenience. We promptly replied to you via email and inquired about product issues, but we did not receive a response from you. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.

First off customer service needs a phone number not just email . Second The UPS driver refused to carry my box…

The UPS driver refused to carry my box up the stairs . He left it & I had to do it myself . I also thought the color was wrong until the email told me to open the box . Now , it’s still not working after being put together & charged . She says the wire wasn’t hooked to the battery .

Customer support slow but finally came through.

My granddaughter's electric truck arrived damaged. I contacted customer support and nothing. Electriclife claims to reply to emails within a day but I have not heard back after 4 days. Christmas is in less than two weeks and my girl won't have her toy in time if I can't get a timely response. UPDATE: I finally heard back on day 5 and customer support took care of the problem to my satisfaction. Thanks Monika!

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