Eletriclife.com is the place to enjoy a better electric life every day!We aim to offer the latest and practical electric products at the very best prices to help make life better. From Household Appliances to Indoor Exercise & Fitness and Massage & Relaxation products, our store span an extensive variety of categories so that you'll always find exactly what you're looking for at a price that won't break your budget.Our goal is to provide our customers with excellent pricing, beautifully thoughtful & long-term valuable products, fast shipping, and top customer service to create a buying online shopping experience like none other.Our order shipping directly from the US warehouse, and in most cases, it only takes 3-5 business days to be delivered. If you have any problem with your order, you can email us at: [email protected].
Reviewers had a great experience with this company. Customers frequently praise the fast delivery service, noting that their orders arrive safely, right on schedule, and are always packaged very securely. Many people also mention that the products perfectly match their online descriptions, offering solid overall quality, wonderful appearance, and a straightforward assembly process.
However, some customers also noted frustrating issues with unexpected shipping delays, poor tracking updates, and particularly slow delivery times. A few reviewers experienced receiving damaged goods, incorrect items, or encountered unexpected functional defects during their initial use of the product.
Dear customer, we checked by checking the delivery time of your package and it was delivered during normal business day hours. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.
Electriclife is an awesome company. They standout in their customer service and stand behind their products. I had to contact one of their representative for help with an issue I was having. This representative went out of her way to help me. I had had some health issues and this representative from Electrilife emailed to check on how I was doing. They truly care about their customers. This is why I give them five stars.
Darrell Bonjour
The walker arrived quickly and was very easy to put together. The reason we bought it was so that my handicapped father had a more all terrain walker to use gardening and outside. It works great and he loves it! The reason I only gave it 4 stars was the tires went flat the first day. We took it to a local tire shop and had the tires treated like they were bike tires and they have been working great ever since. It also is easier to fold up and pack along.
Customer service is terrible. If you have an issue with a purchase, your only form of communication is through e-mail and you need to send photos and video and have to ship it back at your cost. The customer service phone number is to the shipping house and they will not answer any questions. I finally gave up, but will never purchase from this company again.
eletriclife.com 回复2024-06-11
Dear customer, I checked that when you contact us, we have responded positively to you. We need you to provide photos or videos in order to have a clearer understanding of the issue with your product and help you solve it. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.
The wheelchair/walker is wonderful and exactly as described. It was very easy to assemble. It is lightweight and folds up easily and conveniently for storage when not using. Shipping was quick and it was delivered right to my door.
Amanda quickly responded to a faulty issue with the pressure washer. She offered advice and options to resolve the issue. The settlement was fair and timely.
Arrived quickly. Assembly was easy.
Only issue was the adjustment of the handles. The push buttons were hard to push in enough to raise the handles. Also you could only raise it one position at a time. Don’t know if you can make it where you pulled from the outside rather than pushing a small button.
Great looking walker😊👍👍👍👍
The Support Service from Dorena at Costway was fantastic. The best support experience I have ever had.
My grandson was beyond thrilled and excited to get his electric ride-on car from Santa and enjoyed using it several times. Then around February 7th it stopped working. I emailed your support services for help and heard from Dorena quickly with advice and videos. We emailed at least a dozen times and eliminated many possible causes to no avail. Then she had the service department send a new receiver and also sent a video with installation instructions. Finally, we solved it and on April 4th it was fixed. Dorena was absolutely fantastic during this process.
GREAT SERVICE!!!!!!!!
It was a flawless transaction from online ordering to receiving shipping updates and delivery. My mower works perfectly.I will look to ElectricLife in future
Order checkout wasn't clear or simple. I received the wrong item. I'm not sure who's mistake it was. I was offered a refund which was nice.
eletriclife.com 回复2024-06-04
Dear customer, I checked that when you contacted us, The product you received is an upgraded version. If you have any questions, please contact us at [email protected]. Your understanding will be highly appreciated.
We love our cat condo, and our cats do too! We love that it has wheels on it so that we can move it around to catch maximum sun exposure for our felines. It’s well-made and relatively easy to put together. Well worth the investment!
2023 Chistmas my children purchase a 48lbs/24H 2-in-1 stainless steel countertop ice maker machine with chilled water dismpenser and 5 lbs ice storage basket, a $300 purchase. In less then 90 days the company refused to replace the unit, the did refund $100 which equates to me getting to use the machine for 64 days and apparently its the thought of this company that $200 of ice was produced. The Customer Service was less then desirable and unwilling to do the right thing and replace the unit that failed. I am highly disappointed and sad that my children donated $200 on a product that a company doesn't stand behind. **I have been emailing this company for 2 weeks regarding this issue and its been UNHELPFUL