Elitedias

Hi N N B A R Thank you for the feedback, our UC automation system was facing some issues, however, the issues were recitfied and I can confirm that we are back to instant delivery mode, we do sincerely apologise for the increase in delivery time during these period With regards, Jordan Elitedias

Hi there, this really made our day! We put a lot of effort into making sure orders go through fast and hassle-free, so hearing this means a lot to us. Thanks for choosing us and we hope to keep delivering that same experience for you every time.

As stated at the product page, this product is only delivered to your in-game mailbox on Friday of the week of your order, you have also agreed to the condition before the purchase of the product

Hi Thank you for the feedback, our UC automation system was facing some issues, however, the issues were recitfied and I can confirm that we are back to instant delivery mode, we do sincerely apologise for the increase in delivery time during these period With regards, Jordan Elitedias

Hi Everette, Please do let us know how we can improve, I don't think this warrants for a 1 star review that has no relevance With regards Jordan Elitedias

Hi Kai, thanks for sharing your experience with us! We're stoked to hear it went well. Our team works around the clock to make sure things run smoothly, and knowing it paid off for you is the best kind of motivation. Looking forward to having you back!

Hi there As stated in our description during the checkout process, you will not be able to get a refund if you send it to the wrong UserID We have put the necessary measures in place to ensure that you have to check Moreover, any third party top ups are non refundable as this would cause even more harm to the economics of it, imagine us having the ability to refund the transaction, this would cause distrust in the community Hope you would understand this point With regards, Jordan Elitedias

Hi there, Do follow our Telegram page: https://t.me/elitedias There are promotions from time to time As we want to reduce the prices as much as possible, we have priced in future discounts into the price rather than to have to accumulate and then get the discounts in the future

Hi there, glad to hear you had a smooth experience! We're always trying to make the process as painless as possible, so it's great to see that coming through. Thanks for choosing us and feel free to come back anytime!

Appreciate the feedback and thank you for the compliment. We can’t create an app because it goes directly against Apple and Google’s policies as it is a direct competition to their app stores You could alternatively remember our url, or just head to elitedias.com

Hi Elson, thanks for the honest feedback. We're always looking to improve so if there's anything specific we could have done better, feel free to let us know at t.me/elitedias_bot or wa.link/elitedias. We appreciate you giving us a shot and hope to do better next time.

Hi Aljon, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

Hi there, I believe the reason why it isn’t available has been stated when you’re about to check out. The RBI has restricted the sales of Mobile Legends diamonds to Indian users and because of that, we can’t support it at the moment. With regards Jordan Elitedias

Hi there, As stated in our terms and conditions, we do not refund any transaction that has been purchased on our website https://elitedias.com/terms-and-conditions/ You agreed to it when you've made the purchase. Refunds can't be made because the goods have been delivered, it cannot be taken out of the account because we are purchasing it through an authorised distributors. The only time a game publisher deducts the crystals/diamonds is when the purchase was deemed illegal on their end With regards Jordan Elitedias

Hi there, glad to hear you had a smooth experience! We're always trying to make the process as painless as possible, so it's great to see that coming through. Thanks for choosing us and feel free to come back anytime!

For Singtel Dash, It is a manual, process, we aren't there to monitor it 24/7 It is a service that we decided to try out, we could do away with Singtel Dash entirely and not allow purchases through Singtel Dash, but we decided to help out our under aged users who wish to purchase but do not have any other payment methods for them to do so I hope you do understand that since the process is manual, it requires somebody to be there in order for us to process it Cheers, Jordan Elitedias

Hi there, The payment gateway that we used for UPI is currently undergoing restructuring and therefore is unstable and unfit for what we need, we will be evaluating better options In the meantime, you can use your credit cards to purchase Cheers Jordan Elitedias

For Singtel Dash, It is a manual, process, we aren't there to monitor it 24/7 It is a service that we decided to try out, we could do away with Singtel Dash entirely and not allow purchases through Singtel Dash, but we decided to help out our under aged users who wish to purchase but do not have any other payment methods for them to do so I hope you do understand that since the process is manual, it requires somebody to be there in order for us to process it Cheers, Jordan Elitedias

Hi there, If you've received an email asking for a review, that means that the order has been completed, this typically means that the email has been sent out, you'll have to check all your email folders as sometimes our emails fall into the "Updates" folder instead of the "Primary" folder, it may sometime be added to the "Spam" folder as well so the best way to search for the code is: 1) Click on "All emalil", if it's not there 2) Click on "Spam", you should be able to find your code in either one of the folders Cheers Jordan Elitedias

The first time bonus only applies if you could see it in-game You'll also have to purchase the relevant options and not one that does not have the "Recommended" tag Cheers, Jordan Elitedias