Elite Trader Funding

Thank you for the feedback. We're sorry to hear you've had difficulty getting answers. Please reach out to us directly at [email protected] and our team will be happy to assist. ETF Team

We appreciate your feedback and want to address this directly. Account resets and new evaluation purchases are separate processes. We'd like to look into the specifics of your situation. Please reach out to us at [email protected] with your account details and our team will be happy to assist. ETF Team

Thank you for sharing your feedback. ETF’s programs operate under the Terms of Service and program rules agreed to during registration, including provisions related to payout reviews and potential transition to the Live Elite program. As outlined in those terms, transitions may occur before, during, or after a payout review process. ETF’s simulated programs are designed to evaluate trader performance and identify traders for advancement into the Live Elite environment, where traders may become eligible for daily payouts based on live trading performance and applicable program terms. All accounts are reviewed under the same compliance and risk management standards, and decisions are applied consistently across the platform. The options available regarding the Live Elite transition were communicated directly in writing during the review process. We understand that not every outcome aligns with a trader’s expectations, however ETF remains committed to applying its policies fairly and consistently for all users. If you would like us to review any remaining concerns directly, please contact [email protected]. ETF Team

Based on this review, we are unable to locate the account in question. We have reached out requesting more information, but have not yet received a response. Please email us at [email protected] so we can look into this further. ETF Team

Based on this review, we are unable to locate the account in question. We have reached out requesting more information but have not yet received a response. What we can confirm is that the transition to Live Elite is part of our program structure and is outlined in our Terms of Service, which every trader agrees to before purchasing. ETF reserves the right to transition traders at any time, including before, during, or after a payout request. For traders who choose to decline the Live Elite offer, the applicable payout and terms are clearly disclosed in our Terms of Service. Payout denials at ETF are never arbitrary. If you would like us to look into your specific situation, please reach out to us at [email protected] with your account details so we can address this properly. ETF Team

Thank you for your detailed feedback. We want to address a few points for clarity and correct some inaccuracies. The transition to Live Elite is part of our program structure and is outlined in our Terms of Service, which every trader agrees to before purchasing an evaluation. ETF reserves the right to transition traders at any time, including before, during, or after a payout request, based on overall performance, Active Trading Days, and total profit earned across accounts. Regarding sim-funded profits: the sim-funded stage uses simulated capital. When a trader transitions to Live Elite, they receive a real funded account with real money and real market execution. The structure of that transition, including account sizing and payout terms for those who choose to decline, is clearly disclosed in our Terms of Service prior to any purchase. For traders who choose to decline the Live Elite offer, the applicable payout is calculated in accordance with our Terms of Service. Our support team communicated this directly and provided full details of the decline terms. Our terms have been consistent and publicly available. We encourage all traders to review them in full before purchasing. We wish you the best in your trading. ETF Team

Thank you! We appreciate the support and look forward to your continued success! ETF Team

We appreciate your feedback. Elite Sim-Funded payouts are processed every Monday and Wednesday. If you have any concerns about your payout status, please don't hesitate to reach out to us at [email protected] and our team will be happy to assist. ETF Team

Congratulations! Wishing you continued success ahead. ETF Team

Thank you for the kind words and for taking the time to share your experience! We're glad the process was smooth and that our team was able to support you along the way. Looking forward to your continued success! ETF Team

Congratulations on your first payout! Wishing you many more! ETF Team

We take reviews like this seriously and want to clarify several inaccuracies so other readers have a complete and accurate understanding. First, this matter was not related to trading performance. As stated, there were no trading violations involved. The outcome was based entirely on KYC identity verification requirements, which must be successfully completed before any payout can be processed. Second, the claim that the payout was “approved and then denied” is misleading. Payout requests may move through preliminary stages, but final approval is always contingent on successful identity verification. In this case, verification was not completed, so the payout could not be finalized. Third, regarding the name discrepancy: our requirements are not limited to how many fields appear on a signup form. Users are responsible for ensuring that their account reflects their full legal identity and that all submitted documents are consistent. In this case, the submitted documents reflected different name formats that could not be reliably matched. Fourth, regarding the address: while we understand that documentation standards vary by region, we still require a verifiable and consistent address that can be supported by acceptable proof. The documents provided contained multiple differing addresses and formats, which could not be reconciled into a single verifiable profile. Fifth, the statement that our verification provider recommended a “manual override” is not accurate in the way it is presented. While SumSub may support additional review methods, all verifications must still meet our internal compliance standards. Not all cases qualify for exceptions, particularly where core identity elements cannot be consistently established. Finally, we do not restrict participation based on region. We have users from many countries successfully complete verification and receive payouts. Each case is evaluated individually based on whether the required documentation standards are met. As a result of the failed KYC verification, the account was closed and applicable fees were refunded in accordance with our Terms of Service. Specifically, if any ETF Trader is unable to complete a Trader’s KYC onboarding process within seven (7) days from Trader’s submission of KYC documents, as solely determined by ETF, ETF reserves the right to deny or void any payouts that Trader would otherwise be entitled to, revoke access to that Trader’s Account(s), and deny Trader the use of any of ETF’s Services. We understand this outcome is disappointing, but KYC requirements are in place to ensure fairness, security, and compliance for all users. The complete KYC policy in question is accessible here: https://help.elitetraderfunding.com/help/kyc-policy Terms of Service is accessible here: https://help.elitetraderfunding.com/help/terms-of-service ETF Team

Thank you for the kind words! Discipline and consistency are exactly what it takes to succeed in trading. We're glad to have you as part of the ETF community! ETF Team

Thank you for the kind words! We're glad to hear the platform and support have met your expectations. We appreciate you being part of the ETF community and wish you continued success in your trading journey! ETF Team

Congratulations on passing your evaluation and winning a free one on the same day. What a start! We look forward to seeing your continued success. ETF Team

We want to address a few points for clarity and correct some inaccuracies. There are several paths that qualify you to trade real capital with the firm. Additionally, ETF reserves the right to move any trader to LIVE ELITE at any time. This could be during your evaluation, before a payout, during a payout or after a payout request. If we see the talent and believe you are ready, we will make that call when we think it is appropriate. When this happens, your sim account balance and sim earnings do not carry over. You are set up with a fixed LIVE ELITE starting balance funded with real capital that we invest in you. We invite you to read the article that explains the LIVE ELITE program in full detail at https://help.elitetraderfunding.com/help/live-elite-turning-strategy-into-income. It describes what happens to your evaluations, sim-funded accounts, how we determine the starting balance, and what the amount would be. All of this information is fully transparent and readily accessible for anyone to read. We expect our customers to read the agreements they sign, the communication that is sent to them via email, and understand that ETF is an evaluation service designed to help traders develop their skills and succeed in live markets. Our team remains available at [email protected] should you have any further questions about how our program works. ETF Team

We’re sorry to hear about your experience, and we’d like to clarify a few important points. All payouts are contingent on successfully completing our required verification and compliance checks, including identity verification through our third-party provider. In your case, the verification process was not successfully completed, which is a mandatory requirement before any payout can be approved. Because of this, the account was closed in accordance with our policies, and your subscription was refunded. We also want to note that all trading activity and account performance are fully recorded and reviewed internally. Any payout eligibility is determined based on both verified identity and compliance with our requirements. These procedures are applied consistently across all users to ensure a secure and fair environment. ETF Team

Your feedback is greatly appreciated! ETF Team

Congratulations on passing your evaluation! We appreciate you sharing your thoughts. On the activation fee, there are flexible options available to suit your preference, including a discounted monthly rate or a one-time fee, so you never have to worry about monthly billing again. You can review all the options in detail here: help.elitetraderfunding.com/help/what-are-the-elite-funded-account-fees Regarding the Active Trading Day requirement, this is in place to ensure consistent and disciplined trading rather than forcing larger risk. Trading conservatively within your strategy is absolutely encouraged. The requirement is simply that the day meets the minimum profit threshold to qualify. We hope this helps with your decision, and we look forward to having you on board! ETF Team

We want to address a few points for clarity and correct some inaccuracies. Account closures at ETF are never arbitrary. The weekly trading requirement applies to all account types, including DTF accounts, and is clearly outlined in our Terms of Service, which every trader agrees to upon signing up. When traders do not meet this requirement, payouts are voided per our published policies. Our team communicated this on multiple occasions and made every effort to address the concerns raised. We wish you the best in your trading. ETF Team