els pet

Thank you for sharing your experience! We’re thrilled to hear the low-dust design and self-cleaning feature have been great for your allergies—ensuring a healthier environment for you and your pet is at the heart of our mission. We truly appreciate your honest note about the motor noise during cycles feeling disruptive. Your feedback is invaluable, and we’re already sharing it with our engineering team to explore quieter solutions. At Els Pet Support, we’re committed to refining every detail for your peace of mind. Thank you for trusting us with your family’s comfort—we’re honored to have you in the Els Pet Family!

Thank you for sharing your experience! We’re thrilled to hear our litter box has ‘cut down on litter tracking quite a bit’ and made your floors much cleaner—keeping your home pristine is a core mission for us! We truly appreciate your note about the size being ‘bigger than expected’. The spacious interior is designed to ensure comfort for all cats (even the largest ones!), but we understand floor space is precious. Your feedback is invaluable—we’ll share it with our design team to explore space-efficient solutions in future iterations. Thank you for choosing Els Pet Support. We’re honored to simplify your pet parenting journey!

Thank you for being part of the Els Pet Family for 3 years! We’re thrilled your Spaceship Litter Box continues to serve your Maine Coon reliably, and we appreciate your feedback. To enhance your experience: 🔹 Litter Tracking Tip: Try our High-Border Trapping Mat (https://www.elspet.com/collections/accessories-for-orbitie-litter-box/products/cat-litter-box-mat) – designed for long-haired breeds! Reach us anytime at [email protected] for personalized assistance. Gratefully, The Els Pet Team

Thank you for sharing your experience! We’re thrilled to hear your fussy cat started using the litter box right away thanks to the spacious interior—it’s wonderful knowing our design makes the transition seamless for even the pickiest pets! We truly appreciate your honest note about cleaning the interior globe feeling awkward and time-consuming. Your feedback is invaluable, and we’ll share this directly with our product team to explore refinements. At Els Pet Support, we’re committed to making every aspect of your experience effortless. Thank you for being part of our Els Pet Family—we’re here to support you both!

Thank you so much for your feedback! We’re thrilled to hear the automatic box has been a big improvement to your daily routine — that’s exactly what we aim for at Els Pet Support! We truly appreciate you sharing your experience, including your note about deep cleaning. We understand that maintenance should feel effortless, and we’ll make sure your thoughts are passed along to our product team. Your input helps us continue improving for you and the entire Els Pet Family. Thank you for being part of our journey. We’re here anytime you need us!

Thank you for sharing your honest experience! We're thrilled the clumping performance works well for you 🐾. We hear you about the tracking concerns—your feedback is invaluable as we refine our formula. For now, placing a textured mat under the litter box might help reduce vacuuming. Grateful to have you in the Els Pet family!

Thank you for trusting our litter box for your three cats! We’re so glad it’s keeping things fresh. We completely understand the drawer fills faster than you’d like. Your feedback is invaluable as we develop future designs! We’re truly grateful to have you in the Els Pet family.

We’re delighted to hear our automatic box fits perfectly in your space while delivering full functionality. Its corner-friendly design and smart engineering make it ideal for compact areas. Enjoy discovering more ways it simplifies your routine!

Appreciate your attention to detail! We engineered the liner bags with reinforced handles and tear-resistant material specifically to simplify waste disposal. Delivering a clean, hassle-free cleanup experience remains a top priority. Enjoy the seamless maintenance!

Thank you for highlighting our app experience! We're pleased to know the remote monitoring feature provides peace of mind during your travels. Delivering reliable connectivity when you're away is core to our design. Enjoy your weekends with confidence!

Thank you for your feedback! We're thrilled to hear setup was effortless and your cat adapted so quickly. Knowing they hopped in immediately is the best validation of our design. Enjoy the seamless experience!

Thank you very much for recognizing Orbitie. Your satisfaction is our driving force; that’s exactly why we created it! Thank you for trusting us with your home.

We’re absolutely heartbroken to hear about Teapot. Losing a pet is devastating, and we take this extremely seriously. Please contact us directly at [[email protected]] so we can immediately investigate what happened and support you. We’re here for you. — Team Els Pet

First and foremost, please accept our sincerest apologies. We are deeply shocked and deeply sorry to read your account of your purchase and subsequent customer service experience. Please provide us with your order and chat history. We will review the situation and address this issue. We are deeply sorry.

First and foremost, please accept our sincerest apologies. We are deeply shocked and deeply sorry to read your account of your purchase and subsequent customer service experience. You spent your hard-earned money on our products, only to experience this awful experience. This is not the kind of service we want to provide our customers, and it absolutely does not align with our brand promise. The experience you describe is unacceptable. Please provide us with your order and chat history. We will review the situation and address this issue. We are deeply sorry.