E-Pal is a platform that provides affordable lifestyle services. You can game, chat and order lifestyle services from more than 100,000 ePals on our platform.
Reviewers had a great experience with this company. Customers frequently mention that the staff are exceptionally kind, welcoming, and always ready to help users out during interactions. Users also find the application very easy to navigate when connecting with fellow gamers and making wonderful new friends.
Some reviewers were not happy with the website environment, noting various issues regarding moderation consistency and overall safety concerns. A few people also experienced frustrating barriers when trying to submit applications or deal with support teams during disputes. Others felt that dealing with rules and requirements could sometimes become unnecessarily complicated for newcomers.
They now have you waiting WEEKS till you can withdraw, and you can't withdraw even after because it's "down for maintenance." There's no withdraw button on the app either. The sites littered with bots and pervs and it's difficult to navigate through settings.
epal.gg 回复2022-08-30
Sorry for the long wait, we were upgrading the withdraw system during that time, and it's upgraded, you can withdraw when you are available. Thank you for being patient with us!
rediculous service. avoid them at all costs. you will get nothing similar to the vibe they've shown in the paid videos on YT.
Lots of epal "online" but they are not answering. It is a quest just to start a session. And when I gave up about them I asked for my buffs to be refunded and guess what? There are no buff (buff – their currency that you are buying for real money) refunds. + support answered me after the double push and 5 days of waiting. They screwed up on every single step of the flow.
ps
website and chats are laggy as well, but now I'm not surprised with it, after being their client
epal.gg 回复2022-07-28
Dear User, We are very sorry to hear about your experience. In response to the matter of not getting immediate replies from ePals, we have added the average response time of every ePals in our previous updates. We are also continuing to expand our support team in order to provide better service to our users. Thank you very much for your comments, and we will continue to work on improvements.
The website is an interesting concept and I have met a few cool people on it, but the majority of people I have met on the site have either asked me to do uncomfortable things or are toxic and if you do report them it is not taken seriously.
epal.gg 回复2022-07-28
Dear Alittlemango Tv, thank you very much for your valuable comments, we are continuously expanding our support team in order to provide even better service to our customers. If you have any other suggestions, please feel free to let us know. We will do our best to improve!
Good place, trash because I cannot earn money (country not supported)
epal.gg 回复2022-07-28
Dear User, Thank you for your comment. We are working on more localizations for more regions and languages, so please feel free to let us know if you have any suggestions!
Edit: I've read below that at least 3 people who put so much time and effort into orders were banned with no warning for misunderstandings, leading to them having no way to redeem the cash they have EARNED. This is disgusting, shame on you. The site is clearly run by a bunch of scammers, banning epals after they put in time and work and taking the money theyve earned for ambiguous reasons at best. I wish I had checked trustpilot before I referred my friend to this website, and I'm done giving any money to these scammers.
My friend is a seller and has constantly been done wrong in the week that she has been using their site. The first instant included a guy who asked two games of league of legends; an order she fulfilled. He then only paid for one game and blocked her.
The next time, a guy messaged asking to watch a movie with her and asked her to degrade him and insult him. She said she would not do this, and ensured he was okay with the pricing etc. He said yes, and she began the order. He stopped replying, and then continued to reply periodically saying 'i'm tired' and 'its too expensive'. She grew frustrated and asked why he would ask to commence the service, he replies that she is rude, and he leaves a 0.5* review calling her very rude.
She has completed over a dozen free orders, with only 7 dollars in paid orders (over maybe 2/3 orders) She has been scammed out of payment for one service (to which support told her to take payment BEFORE commencing a service - incidentally this has led to a lot more people disappearing when she asks them to pay first) and has had a review written about about a service she did not supply, as the client refused to watch a movie (the service) or pay for it immediately after she began the order. Again, support said they would not remove his false review unless he asked them to or refunded his (unpaid) order.
This site is a sham and they do absolutely nothing to support or protect the rights of sellers.
epal.gg 回复2022-07-28
Dear users, we are sorry to hear about all this. We have been working to protect the rights of everyone, both customers and ePals, and in the last few releases we have made some improvements and ways to deal with this situation. Thank you for your comments, they are our motivation to improve.
Dear user, sorry for your bad experience, if you have encountered scam or other uncomfortable situation, please let us know immediately. Thank you for your precious comment, we will do our to improve in the future!
Epal is literally the most toxic place to find the gaming partner, there’s a lot of people who are trolls and make fake accounts and then buy and then insult you to use that footage for YouTube or Twitch or whatever not only that they’re always having fake contests I’ve never seen them ever announce who wins any of their contests. They don’t take fake contest so that people can stay active on their Instagram that has a bunch of bots.
epal.gg 回复2022-07-28
Dear user, we are very sorry to make you feel this way. All of our activities are public, and the results are generally published in Discord Server. We are committed to protecting our users, so if you find that someone else is using any offensive or harassing tactics to create topics or content, please let us know immediately. Finally, thank you for your precious comment, we will try to improve in the future!
Got scammed.. made money and tried to withdraw and they banned me for no reason … filled with stalkers and disgusting creeps ..
epal.gg 回复2022-07-28
Dear user, sorry for your bad experience, if you have encountered scam or other uncomfortable situation, please let us know immediately. And if you believe that the support team has made a mistake in its disposition, please feel free to appeal by: [email protected]. Thank you for your precious comment, we will do our to improve in the future!
This site is so sketch the idea of it is good but they need to add better security. People on there are creepy all you get are creeps and they money cut is terrible you make no money and get harassed by creepy people. They should add better verification or an ID verification incase. They also delete and just make new accounts I wasn't able to take this seriously so I had to delete it. It sucks I did get some legit orders and it was cool but not worth the gamble.
epal.gg 回复2022-07-28
Dear users, we are always improving our platform, including adding higher levels of verification and monitoring and penalizing bad behavior. Thank you for your valuable comments, which will be our motivation to keep improving!
epal does not review or do research into their egirls or eboys so the experience will be much worse. Worse than tinder, tons of troll accounts and incompetent and dumb people.
epal.gg 回复2022-07-28
Dear User , Sorry for your bad experience. We are continuing to improve our platform by increasing the review requirements, adding higher levels of verification, etc. Thank you for your precious comment, we will do our to improve in the future!
this company/website run by a literal group of friends is very unfair and rude to their sellers. I was banned for “selling nsfw” because a guy asked if i sell nsfw and i gave him my discord. I haven’t sold nsfw and they banned me with no warnings. i was going to use the 50$ i made to help pay for my dogs surgery but now it’s all gone. trust me when i say do not use this site. i will be talking to all my seller friends and getting them to stop using this site.
epal.gg 回复2026-03-15
Hi Aly Drake,
We’re sorry to hear about your experience. Epal has clear policies regarding NSFW content and sharing external contact information for transactions, and account actions are taken only after reports are reviewed.
If you believe there has been a misunderstanding, we encourage you to contact our support team so we can review your case and provide further clarification.
I was a regular user of this site/app I conformed to the community guideines and got banned for verbally agreeing to do nsfw voicecall which is not stated in the terms of service as a bannable offense i had completed 22 orders with no problem and even paid for epal plus now i cant get my money out and have been banned with 0 warning. I had success on this site and made decent money i just wish that i would have atleast been given a warning or temp suspension rather than getting perma banned with no way of getting my money out or even knowing what i was doing was against tos
epal.gg 回复2026-03-18
Hi Cass Adams,
We’re sorry to hear about your experience. Epal has clear policies regarding NSFW content (https://www.epal.gg/help/guideline/14), and account actions are taken only after reports are carefully reviewed.
If you believe your account was affected by a misunderstanding, we encourage you to contact us with your account details. We can review the case and provide clarification, including information regarding any remaining buffs.
We appreciate your feedback and are continuously working to improve communication around our policies and processes.
trash site. someone please make a better one that cares for the creators and epals more than the filthy scam money. every person on the site that pays is a troll that refunds payment. and epal steals the troll money and gives no money to the creator or epal. scam site with scam people.
epal.gg 回复2021-10-08
Hi there.
It seems like your experienced order refund by the clients. Refunds are processed either through agreement or the evidence provided by the client. If you have any problems with the refunds, please reach out to [email protected] for additional help. We take all tickets very seriously.
Epal.gg
SCAMMERS!! THEY TAKE YOUR MONEY AND KEEP IT FOR THEMSELVES. WASTE OF TIME FULL OF TROLLS AND IF YOU REPORT TROLL YOU GET BANNED INSTEAD. AVOID AT ALL COSTS.
epal.gg 回复2021-10-08
Hi Adam.
We assume you and Gwen are talking about the same issue. Our bans are given out very carefully after reviews. And just like we said in Gwen's reply. There is no reason for us to keep any money for ourselves as we rely on a constant flow of orders through our site.
We have reached out to you through Trust pilot for more information, and we are happy to provide any help either through here or [email protected]
Epal.gg
Full of time wasters. The staff keep anything you make. They won't even pay their estars. Very unprofessional. Won't be using it ever again.
Edit:
I think they hired someone new for their support team. I like this new person, very fast responses.
epal.gg 回复2021-10-08
Hi Gwen.
We are unsure what you mean by "won't even pay". Our withdraw system is fully automated, and as long as the fund are ready to be withdrawn (after 3-7 days of cool down depending on your order history), you are free to take them out at any time. In fact we even allow suspended account to withdraw the money they have made on our site.
On top of this, our withdraw commission is 0%, so withdrawing is simple and free. The money you made are yours, and we don't intend to keep them.
We have reached out to you through Trust pilot for more information, and we are happy to provide any help either through here or [email protected]
Epal.gg
Saw some bad reviews below, and I really hate to say this, but stop being cynical! Epal is a great site and the people there are all awesome, especially those epals providing caring service. You are only complaining because those good staff did something to protect the community. It is not fair to say!
Name just one place you can find elsewhere that the whole community is trying to build a non-toxic place for gamers. Yes, Non-Toxic from you guys!
epal.gg 回复2021-10-08
Thank you for your review Rabbit!
We are glad you had a great experience on our platform, we will continue to improve in the future to provide a better service to everyone!
The site has came a long way. It had a lot of problems last year, but most of them have been fixed. I don't know what other reviews are talking about tbh
epal.gg 回复2021-10-08
Hi ebgo, thank you for the kind words! We will try to improve based on the reviews :)
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