I wouldn’t rate this company at all, total scam, you don’t get what you thought you were purchasing. Then when you ask for a refund they fob you off. Disgusting company, be warned they have a few different company names but are the same people. The product is nothing like what they are advertising. I wish I read the reviews before purchasing.
Misleading advertisement and unhelpful customer service
I ordered a Christmas calendar from this company after seeing their advertisement, which showed a completely different and much higher-quality product than what I actually received.
The calendar I got looked cheap, poorly made, and nothing like the photos on their website.
When I contacted customer service, they refused to take responsibility. Instead, they claimed the product was “correct” and offered me a ridiculous compensation of only 8 units of currency.
After sending photos showing the obvious difference, they still insisted they had done their best — which is simply not true.
This company is misleading customers and refuses to resolve issues honestly. I have reported the matter to my bank to try to get my money back and want to warn others not to fall for the same scam.
Avoid this company at all costs.
Disgusted with what I thought I was getting and what I got, made to think you are getting an advent calender with miniature whiskys and they turn out to be tree decorations... will never use them again.
No whiskey in sight, very tiny flat plastic bottles and some thread, presumably to hang on a tree? Very expensive tat, I have demanded a refund but will go to PayPal for their help if necessary. Absolutely false advertising.
This company is dreadful avoid it all cost.. false advertising makes it look like you are going to receive an advent calendar, full of miniature whiskey, bottles or miniature perfume bottles. What they don’t tell you is what you will receive our 25 tiny plastic Christmas decorations for your Christmas tree at a very high cost. We already contacted them before the advent calendar arrived as they took an extra $10 out of our bank account without permission. Luckily, we had a screenshot of the original advert and were able to send it to them.. to give them their due they were fairly quick at returning our $10. Let’s see how quick they are at giving us a full refund!