eSIM-On

Brian Wood美国 · 写过 4 条评价 · 体验于 2024-04-04 · 发表于 2024-04-06

Quick response

Quick response Clear and concise communication Very helpful

Kaycee was very helpful and supportive

Kaycee was very helpful and supportive. Made the issues go away very quickly. Efficiency and effective customer support

Mia Sol英国 · 写过 1 条评价 · 体验于 2024-03-29 · 发表于 2024-03-29

The best support I have ever…

The best support I have ever experienced!!! Kim was super helpful !!!

Ania Dyszy泽西岛 · 写过 1 条评价 · 体验于 2024-03-26 · 发表于 2024-03-26

I’ve just been served by Belle

I’ve just been served by Belle, she’s extremely kind, polite and clever lady, helped me sort my problem out very easy and quickly. My case was bit more complicated because I live in jersey and different rules apply to this place. Belle fixed them all for me in no time. Thank you very much again I really needed to be done for my work tomorrow, i can’t work without internet 😊

Cedric Desruisseaux瑞典 · 写过 1 条评价 · 体验于 2024-03-20 · 发表于 2024-03-20

Great help on their website

Great help on their website. First time using that company and will definitely keep using their services.

Rob Davelaar留尼汪 · 写过 1 条评价 · 体验于 2024-03-11 · 发表于 2024-03-11

Great product

Great product. Very good support. Nems was able to help my out very quickly

leanna carriere哥伦比亚 · 写过 1 条评价 · 体验于 2024-03-05 · 发表于 2024-03-05

Love this idea of not having to replace…

Love this idea of not having to replace my SIM card and a friend told me to try this platform. eSIM was fairly easy set up. I am not super techie so had some questions and used the WhatsApp and was able to chat everything through easily and get all set up! I travel all over the world this my new way of travelling and staying connected! Next year I am travelling to 15 countries so I look forward to using this throughout my expedition :) Thanks Leanna

TJ Quinn德国 · 写过 3 条评价 · 体验于 2024-02-24 · 发表于 2024-02-24

Always helpful

Always helpful. Thanks to Nems for helping me activate my sim when I had to replace my phone

Extremely helpful and efficient !!!

Even got 10% off

Kaycee helped me get a discount on top of the already great price.

Responded very quickly and guided me through the different steps to get the eSIM set up. Very helpful in answering questions. Good experience.

Responding well to enquiries.

Gorica Samardzic黑山 · 写过 1 条评价 · 体验于 2024-02-13 · 发表于 2024-02-13

Great and immediately help!

Andrew Parkinson英国 · 写过 5 条评价 · 体验于 2024-02-09 · 发表于 2024-02-10

Bit of a technophobe

Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my issue and after some perseverance we cracked the problem. Kim talked me through expertly through every stage until we found the solution. Really took the time to resolve my issue. Very impressed

Paul is great and very patient😊 I live…

Paul is great and very patient😊 I live in complicated location and straggled to install eSIM on my phone. I’ve tried with 2 other companies and they refunded me money eventually because they couldn’t find the issue. It took 5 minutes for Paul to sort it out and get it run! Thank you very much again x

Patrick Drohan加拿大 · 写过 5 条评价 · 体验于 2024-02-09 · 发表于 2024-02-09

Adding bundle to installed eSIM

Paul provided excellent support. Quick reponses, with all the right answers. I wanted to add a new bundle to my existing eSIM that I purchased earlier and he walked me through each step seamlessly and provided a discount code for checkout! Thanks

Great service and awesome customer…

Great service and awesome customer service agents each time I had to use it , they worked with me to full satisfaction.

Heather Howe印度尼西亚 · 写过 1 条评价 · 体验于 2024-02-08 · 发表于 2024-02-08

100% recommend

Excellent customer service when I needed to get my esim working and couldn’t quite figure it out. Used the webchat and it couldn’t have been easier. 100% recommend.

Misleading information on the website…

Misleading information on the website regarding compatibility. The sequence should be checking compatibility prior to purchasing the item. Instead it is the other way round and when you purchase and then check your compatibility, it's too late and they won't refund you. It's misleading and unsatisfactory.

Paul was great at helping me get up and…

Paul was great at helping me get up and running, definitely a good data service for travelling around Europe.

In my case, 5-stars = 100+%

I am in Ireland for 2 months in search of an oasis I can retire in, and my cellular service from the US kept disappearing while I was following Google directions to candidate locales, so my sister recommended trying eSIM-On, I ordered 2 different bundles and, Lo and Behold, the satellites parted and I was roaming the universe of the metaverse with impunity thanks to the expertise of Kim and Belle, support staff for eSIM-On who walked me through the set-up of eSIM-On (Belle did it TWICE over a 2-week period without losing her mind or reporting me to the authorities!). I highly recommend it as an expert and worthwhile service for travelers with direction disorders.