Thank you for taking the time to write this. We read every review, and this one meant a great deal to the team.
Onboarding and that first consultation are where the clinical relationship actually gets built. Doing that part unhurried and well is the standard we hold ourselves to.
- The EverSpan Life Team
MD,
This reply is months overdue, and that's on me. I read your review when it went up; I should have answered then.
What you describe - pharmacy switches, inconsistent dosing, the loss of a clinical relationship that was working - is not the membership we promised. Transitions are real, and they land hardest on the members who built trust during an earlier chapter of this company. I'm not going to explain that away.
If you're open to talking directly, I'd like that - reply here or reach out through your member account and ask for me by name, and it'll come to me. Whatever you decide, thank you for the years you gave us - and for saying what needed to be said.
~ Mike Basten, Founder
The entire EverSpan team appreciates your kind words Riley!
C
Colin Mahaffey · 写过 1 条评价 · 体验于 2025-04-12 ·
★★★★★
细心又富有同情心!
出色的员工真正倾听并希望您实现目标。他们富有同情心,并且了解如何根据您的生活方式定制体验
EverSpan Life 回复2025-04-23
Our pleasure to support you in achieving your goals. Thank you Colin!
R
Ronald · 写过 15 条评价 · 体验于 2025-04-16 ·
★★★★★
我的最高推荐!
我极力推荐 EverSpan 和 Brian Graham 以及他的团队。 布莱恩是医学和治疗领域的一颗稀有宝石。 没有什么能吸引他,即使是我有时相当顽固的新陈代谢系统。
Brian 非常擅长寻找解决方案,然后随着时间的推移进行调整,以满足我的系统不断变化的需求。布莱恩真正关心他的病人,并不知疲倦地努力彻底改造和治愈我的代谢系统。
Brian 和整个 EverSpan 护理团队的 A+。
EverSpan Life 回复2025-04-16
We love hearing your story Ron! Thank you for allowing the EverSpan team to be a part of it. We'll pass along the kind words to Brian as we know he will greatly appreciate it!
Always here to keep you supported and your health protocols properly balanced. Thank you Martin for the entrusting the entire EverSpan team with your well being!
Appreciate the kind words Cline! We certainly seek to provide the most exceptional concierge service we can. Glad to hear our team is living up to the high standards we set.
Thank you Kaiden! We pride ourselves on providing an exceptional concierge experience to all our clients, so we are glad to hear you have had a wonderful experience.
Wonderful to hear that your experience with EverSpan has led you to not only to improve your health, but also your personal life. It's truly our pleasure to support you Stephen!
We are so glad to hear that you have a great experience with EverSpan. Appreciate the kind words Bob and we are thrilled to continue to support your health journey!