We’re sorry to hear about this. That’s not the kind of experience we want for you. Please give us a call at (800) 321-9637 so we can talk and work through this together.
P
Professional and Efficient Fin · 写过 2 条评价 · 体验于 2026-08-05 ·
★★★★★
快速、专业、真正以客户为中心
我要对公司为我购买 2016 款 BMW X5 提供的出色融资表示衷心感谢。一切都得到了快速、专业的处理,并且真正注重质量——很明显,团队真正知道他们在做什么。没有不必要的繁文缛节,没有额外的复杂性——只有从开始到结束的清晰而专业的方法。
特别感谢您对客户的个性化、人性化的态度和关注。与重视客户时间并竭尽全力让流程变得舒适的专业人士合作是一种乐趣。
一个建议是:如果该公司开发自己的移动应用程序(例如,针对 iOS),那就太好了,这将使与您的合作更加方便。
再次感谢您出色的服务!我一定会向我的朋友和家人推荐您。
Exeter Finance 回复2026-08-06
We are truly grateful for your wonderful feedback regarding the financing of your 2016 BMW X5. We always strive to provide clear, efficient service, and we are delighted that we met your expectations.
We understand your frustration with the number of calls you’ve received. Please know that when we reach out, it’s because there is an unresolved issue with your account that needs attention. Our goal is to ensure you’re informed and have the support you need to address the situation as quickly as possible. Please contact us at (800) 321-9637.
We are incredibly happy to hear about your positive experience with us! It's wonderful to know that we could help you drive away in your dream truck, especially when you thought it might not be possible. Contact us for help anytime - we're here for you!
J
Jude · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
欣赏的
感谢您考虑向我贷款。我真的很高兴有机会购买车辆。
Exeter Finance 回复2026-08-05
We are so pleased to know that we could assist you with your vehicle purchase. We appreciate you choosing us and are glad we could help.
We apologize for the inconvenience you experience with MyAccount. Our team is ready to assist you. Please call us at (800) 321-9637 or chat with us online to resolve this issue.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
优秀的客户服务
Exeter Finance 回复2026-08-06
Thank you for your review - we appreciate it!
H
H. Revilla · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
这个过程太简单和友好了
这个过程非常简单和友好,也非常专业,这让我相信我得到了最好的服务,感谢埃克塞特团队!
Exeter Finance 回复2026-08-05
We're thrilled to hear that you found our process easy and friendly, and that our professionalism made you feel confident in the service you received. Thank you for your kind words!