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Money & Insurance

Exeter Finance

201 reviews

4.2201 reviews
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About Exeter Finance

Data updated
Website
exeterfinance.com
Category
Money & Insurance
Location
United States · Irving
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
85% (34/40)
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Is Exeter Finance legit?

Exeter Finance (exeterfinance.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-11.

What people say

J
Jonathan Boyd · 38 reviews · Verified · Experienced 2026-08-08 ·

Well done

Well done! Thank you!

c
customer lori · 1 review · Verified · Experienced 2026-08-07 ·

They were good and helpful guys that…

They were good and helpful guys that helped me get into a truck I wanted.

K
Kyle · 1 review · Verified · Experienced 2026-07-30 ·

Great company to work with.

H
Henry Nathan · 1 review · Verified · Experienced 2026-08-03 ·

Very satisfied

It's okay first time using the company

T
Terry · 2 reviews · Verified · Experienced 2026-08-08 ·

Was a worry free experience.

V
V Ramsey · 1 review · Experienced 2026-08-09 ·

⭐ 1 Star

⭐ 1 Star My experience with Exeter Finance and the handling of my 2018 Jeep Renegade during the repossession process has been unsatisfactory. My vehicle was repossessed on May 2, 2026. When I recovered it on May 14, I identified multiple issues that were not present prior to repossession, including electrical malfunctions, nonfunctioning windows, a rear hatch that would not open, and dashboard electrical issues. I also observed that the carpet/RFM area had been pulled up, the headliner/ceiling had been lowered, and my spare tire and spare tire kit were missing. I additionally have concerns that the battery may have been replaced, which is currently being independently evaluated. I have contacted the parties involved and submitted supporting documentation and photographs of the vehicle’s condition. To date, I have not received a substantive response or a documented investigation. My inquiries have been redirected between multiple parties without resolution, and I have not received the callbacks that were promised. I have specifically requested repossession and tow documentation, including the condition report at pickup, photographs, an inventory of the vehicle and its contents, and any records detailing items present at the time of repossession. These records have not been provided. My concern is not limited to the repossession itself, but the lack of documentation and accountability regarding the condition and contents of the vehicle while it was in custody. As a result of the condition of the vehicle, I am currently unable to legally or safely drive it. This situation has caused significant emotional distress, including severe anxiety, as well as physical and mental strain due to the ongoing lack of resolution and the impact on my daily life. I have maintained detailed records and continue to request formal responses and the documentation outlined above. At this time, the primary issue remains the absence of communication, transparency, and a completed investigation.

c
customerThePinkLady · 2 reviews · Verified · Experienced 2026-08-03 ·

Fast Approval

Made Simple

c
customerMonique · 1 review · Verified · Experienced 2026-08-01 ·

They approved me when some others…

They approved me when some others didn’t they give you a chance and that’s enough for me at this point.

S
SAMUEL HAIR · 3 reviews · Verified · Experienced 2026-08-09 ·

No worries or concerns getting financed…

No worries or concerns getting financed they are reliable execute professionally and swiftly and have outstanding customer service

E
Earl · 2 reviews · Verified · Experienced 2026-08-03 ·

Truth work well

Send paper bill

V
Vanessa Sapp · 1 review · Verified · Experienced 2026-07-26 ·

My experience has been quickly

My experience has been quickly, and the new rates are a whole lot better. Thank You

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

Thank you so much for helping me get my…

Thank you so much for helping me get my vehicle!!!

A
Adam Rodriguez · 1 review · Verified · Experienced 2026-08-03 ·

Application process was easy

Application process was easy. Everything went through quickly. I really appreciate it.

c
customer · 2 reviews · Verified · Experienced 2026-08-03 ·

Experienced

Very helpful and organized

C
Chad Pikal · 2 reviews · Verified · Experienced 2026-08-03 ·

I've only been a customer for a short…

I've only been a customer for a short while but am totally impressed with their responsiveness. My previous car loan was funded by Exeter in no time at all and with minimum paperwork. Now ready to get back to life with a lower payment. Thank You

T
Tasha Lyons · 1 review · Verified · Experienced 2026-07-09 ·

They were very informative.

K
Kimberly Deshone Brown · 3 reviews · Verified · Experienced 2026-06-29 ·

Very helpful and willing to work with…

Very helpful and willing to work with you!

c
customer · 1 review · Verified · Experienced 2026-08-07 ·

With my poor credit they still financed…

With my poor credit they still financed me. Thank yall for that!

R
Raymond Black · 8 reviews · Verified · Experienced 2026-08-03 ·

Very easy to do business with

C
Christopher Murphy · 1 review · Verified · Experienced 2026-07-30 ·

Very nice staff and very professional.