Exeter Finance

Amazing experience

Amazing experience. Very understanding and will work with you.

sales lady Melony Tolefree was awesome.

Very high loan rates

Very high loan rates. Try to use a another company for a car loan.

Great customer service and very helpful…

Great customer service and very helpful when great results

Excellent Lender

This lender approved me when everyone else didn’t would highly recommend

I would not recommend this company to…

I would not recommend this company to anyone. They have very poor customer service and their website almost always doesn’t work. I have been lied to on several occasions regarding my account and there is no option to make principal only payments that I explicitly asked for before I even agreed to the loan contract. Once my account is paid off I will never use this company again. Save yourself the hassle and use a more reputable company unless you like repeat headaches.

Its easy to make a payment,get payoff…

Its easy to make a payment,get payoff info,ect. So the app is great!! However as far as the financing my rates could be alot lower! Intrest rate is to high so I will probably be refinancing within this year to find a lower interest rate! I have not great but good credit so not sure why intrest rates are so high around 11 plus percent!! ☹️ I believe with my current credit I could recieve around 6 to 7 percent somewhere else unfortunately!

Great people to work with

Great people to work with. I have no problem with these people they treat you like family.

Customer service awesome very patient…

Customer service awesome very patient very professional very understanding with hardship arise and if these last days and these last few years hardship has arrived and they've been very considerate very compassionate and very understanding and when you run across hardship they work with you they're on your side they're not against you I love this company they also give you insights to help you with your finances how to become a owner operator of your own vehicle they have programs and help build your credit they're amazing my name is Arlene Ridley and I say five stars they're awesome

Horrible car loan…

I wish I would’ve went to a better dealership and got a better car loan. I purchased a 2017 rogue sports Nissan a little over 2 1/2 years ago it will make three years this December. I hate that I did not read more into car loan & interest rate on it a little better. At the time of purchase, the car was $20,402.00 with a 27.92% interest rate. I asked the lady at the dealership that was helping me wasn’t that high especially for me when I had just paid off a car loan and I paid it off early. My credit was over 650 at the time of purchase. She told me that this was the best rate I was getting and this was the only Finance company that would finance me at the time. I asked her was she sure she say yes!! and I’m getting a pretty good deal. Something didn’t feel right, but at the time I needed a car because my car I had just paid off transmission have went out talk about bad luck. Here it is over 2 1/2 years later it’s saying on my credit report I only paid $2687.00 on my car loan and still owed $17,000.00 smh, mind you the car itself is only worth $5000.00 on Kelly blue book. Mind you the $17,000 is what I owe on the car because all the money I’m paying is going to the high interest rate.

Love this company gave me a loan…

Love this company gave me a loan without good credit but would love to get my payment lower now that i paid my pa on time every month.

Great job!!

Very helpful when having a tough time

Very helpful when having a tough time. made it easy to get back on track

Honestly, I was scared, but they do a great job

Honestly, I was scared when I was refinancing due to all the horrible reviews. But my experience here has not been so bad l glad I committed to refinancing my 24% loan with Exeter got it down to 13.5% and the representatives where good about their job, just a little overwhelmed with their own work load from what I could pick up in conversation. THANK YOU for helping me out of that credit card of a car loan aka that should be illegal lol ( note payment and loan details are in need of a little work for a better experience but they do the job *issues with navigating the pages they are getting better tho)

I had a previous account through Exeter…

I had a previous account through Exeter and now that I have another one with a different vehicle it is not allowing me to update to the new vehicle and Exter has yet to send me any information for me to fix it or register with my new account number.

Well I am not sure where to begin

Well I am not sure where to begin, let see. We'll for starters when someone is struggling they never ask why you fell behind on ypur payments, nor do they seem to care. The only thing they say or do is ask you to pay. All they want is there money without the understanding that a person cant pay especially when the payments are high. Then they they and say if you pay this we will keep that certain payment until you are ready to make your regular payments, Then when it comes to promotional things like submit your email for a chance to win what ever the prize was at that time. They still demanded the payment and still asked if I would like to be in the drawing they had..... Anyway just dont ever get behind if you are struggling to pay, because they will not care.

Vampires

Vampires. They have me trapped in a terrible loan, I'll.likely have to.pay it pff. I would never ,EVER recommend Exeter to anyone. Run ,far away. Buy a car with cash, this company is a leech on the backs of their host, the customer...

This is the best financing company…

This is the best financing company there is been with them going on almost 3 years now and not a problem. They're helpful understanding friendly.

The kindness

I just got with this bank on my new car…

I just got with this bank on my new car . Every time I try to pay they take the money the next day instead of the day I submit my payment. Then the next day come and they reverse the payment and say it’s because of insufficient funds when it’s more than enough in my account for them to take the money . They also add a $25 reverse fee every time they reverse the payments back . I’ve tried to get in contact with a manager but the customer service people act like they robots over the phone and won’t direct me to somebody . It’s going on 3 weeks of them constantly reversing my car note . Now it’s showing that I haven’t paid them when I’ve been trying to .