We’re sorry to hear about your experience, James. This is not how we want our customers to feel about our service. Please call us back at (800) 321-9637, and let’s make this right. We appreciate your feedback.
Thanks, Michael! We’re so glad you felt supported and comfortable through the whole process, even when things got complicated. We appreciate you sharing such kind words!
Thank you for sharing this with us! We’re happy to be part of your road back to ownership and independence, even if the title gets the final word later.
通过 Rate Genius/The Auto Group 在埃克塞特进行再融资的丰富经验!非常体贴,他们在看到我的完整财务状况后降低了利率。非常感谢所有无缝工作和快速处理。降低我的付款额,再融资以删除我的共同借款人。
Exeter Finance 回复2026-07-31
Thanks so much! We love hearing the refinance felt smooth, thoughtful, and fast. Lower payment, lower rate, and one less co-borrower is a pretty great combo.
Thanks for sharing this. We’re sorry the refinance didn’t feel like the right fit once all the details settled in. We know loan terms can make a big difference, and we’d be happy to talk through your account if you give us a call.
Thanks, Jim. We’re sorry the process felt slow and paperwork-heavy. We know your time matters, and we’d be happy to talk through what happened if you give us a call.
Thanks, Charlotte. We’re really sorry to hear you’re feeling this way about your refinance. We’d like the chance to understand what happened and talk through your account if you give us a call.
Thanks, Ms. West! Four hours from decision to done is the kind of smooth experience we love to hear about. We’re sorry the vehicle had a few issues, and we recommend reaching out to the dealership so they can take a closer look.
D
Dustin Payne · 写过 1 条评价 · 已认证 · 体验于 2026-06-05 ·
★★★★★
批准戒毒成瘾者
他们让我获得了批准,并在我重建生活的这一章中给了我机会。太感谢了
Exeter Finance 回复2026-07-31
Thank you, Dustin. We’re really grateful you shared this with us. Everyone deserves a chance to keep moving forward, and we’re honored to be part of this chapter with you.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
无故障
Exeter Finance 回复2026-07-29
We’re so glad everything is going smoothly for you! We’re here any time you have questions.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
每个人都很好
Exeter Finance 回复2026-07-30
We're so happy to hear that our team made such a positive impression on you. We always strive to provide excellent service.